74% lettings valuation accuracy
79% lettings fee satisfaction
Established for over 10 years, we are specialist property managers acting for landlords and letting agents seeking a professional property management service.We give letting agents the time to focus on letting property while we take care of chasing rents and issuing rent statements whilst dealing with repairs, check outs, inventory ...
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Established for over 10 years, we are specialist property managers acting for landlords and letting agents seeking a professional property management service.
We give letting agents the time to focus on letting property while we take care of chasing rents and issuing rent statements whilst dealing with repairs, check outs, inventory updates, deposit returns, helping and advising on compliance with gas, electric and furniture safety legislation, as well as tenancy deposit protection and property licensing.
We also offer the same service for private landlords who perhaps don't have the time or the knowledge and expertise to manage their own property portfolio as well as a letting service via our established letting agency brands.
Our established letting agency brands also offer a second to none letting service.
We give letting agents the time to focus on letting property while we take care of chasing rents and issuing rent statements whilst dealing with repairs, check outs, inventory updates, deposit returns, helping and advising on compliance with gas, electric and furniture safety legislation, as well as tenancy deposit protection and property licensing.
We also offer the same service for private landlords who perhaps don't have the time or the knowledge and expertise to manage their own property portfolio as well as a letting service via our established letting agency brands.
Our established letting agency brands also offer a second to none letting service.
Latest Reviews
View all Reviews 213
26th Apr 2016
reviewed by 'Amber'
20th Apr 2016
reviewed by 'Ruth'
12th Feb 2016
reviewed by 'Vivekanandan'
4th Feb 2016
reviewed by 'david'
28th Jan 2016
reviewed by 'John'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 74% | 79% | £525 | £2,818 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 88 | 2 | 104 | 4 | 0 | 0 | 0 | 0 | 15 | 0 |
Areas covered
- The City of London
- East London
- Essex
Address
Glenmead House, 102 Beehive Lane,
Ilford
Essex
IG4 5EG
020 8709 7730
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Images & Videos
Feb 04,2014
Feb 04,2014
3
people found
this helpful
this helpful
One of the most frustrating experiences, its like trying to deal with chimps. No relationships skills, nothing gets actioned quickly, and is anyone ever in the office?! Telephone is never answered, with an average 3 day wait for an email response. Would give 0/5 if I could....
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Jan 06,2014
Jan 06,2014
5
people found
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Whenever you call Glenmead the phone goes straight to the persons answer machine, I never speak to anyone straight away. After calling and leaving a number of messages the only way I got a response was to call the supervisor/manager of the department (again ...
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What agent could do to change your mind?
Read my above comments and I think the answers are self explanatory.Attached Filesnbsp;
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Jan 16, 2014
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Good afternoon - I am sorry to see that you have felt the need to complain regarding the service you have received. Can I ask you give me a telephone number and I will give you a call to discuss your concerns . Kind regards Sarah Flynn, Manager, Glenmead Property Management 0208 709 7720 ...
Oct 01,2013
Oct 01,2013
5
people found
this helpful
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Right from the get go, I had challenges. Some are due to the landlord, but Glenmead did absolutely nothing to remedy the situation or think of me as a customer
1. Parking keyfob not provided for a month
2. poor cleaning of apartment (WC in particular), window ...
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What agent could do to change your mind?
1. Consider customers as paying human beings 2. respond to calls/voicemails 3. Grow a backbone and talk to landlord for unfair treatment of tenants 4. Ensure smooth move-in and move-out 5. Take feedback and learnAttached Filesnbsp;
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Oct 24, 2013
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We are very sorry to hear of your dissatisfaction. We have reviewed our notes and understand your frustration. We do try to action all requests from tenants expeditiously but are sometimes required to wait for a client to deal with issues rather than handle them ourselves. Some clients are reluctant to act or give us instructions and we understand how frustrating this can be for tenants. Regrettably we are often caught in the middle of such issues. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Customer Service:
We value your business. If you are unhappy with our service, please speak to the manager of the office with whom you are dealing.
If you are still dissatisfied please contact:
Keith Cross (Operations Director) at [email protected] or
020 7729 5222.
Last updated at 11:01 AM 05/01/2016 by allAgents
We value your business. If you are unhappy with our service, please speak to the manager of the office with whom you are dealing.
If you are still dissatisfied please contact:
Keith Cross (Operations Director) at [email protected] or
020 7729 5222.
Best Letting Agent in IG4 
