Gibbs Gillespie
4.4/5, 828 reviews
87% recommended
96% sales valuation accuracy
97% sales fee satisfaction

Property Features

When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would ... show more When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?

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Latest Reviews

 View all Reviews 828
5th Jun 2024
reviewed by 'Bianca'
“Five Star service from Kizzy! The moment I viewed the property, I was greeted with an agent that was vibrant, ......”
19th Feb 2024
reviewed by 'MRS NARGIS SIDDIQUI'
“My experience with Gibbs Gillespie in Rickmansworth was extremely disappointing and frustrating. We initially put an offer on a house ......”
12th Jan 2024
reviewed by 'Volodymyr'
“Wi were satisfied with the cooperation with agent Kizzy. All issues were resolved correctly, clearly, without delay. Agent Kizzy turned ......”
5th Jan 2024
reviewed by 'Rahul Bharat'
“Please avoid Gibbs Gillespie if you are tenant. If you do please read their terms and conditions.Worst experience.I ......”
30th Oct 2023
reviewed by 'rachel Murphy'
“I have been dealing with stevie at gibbs Gillespie and she has been amazing and so helpful. Always very quick ......”
17th Oct 2023
reviewed by 'Imran'
“Delighted with the service from Gibbs Gerrards Cross, particularly Charlotte Statham​ who was extremely helpful, honest, and professional during the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £32,000 £8,300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
143 30 226 41 204 7 115 8 32 22
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Gibbs Gillespie Branches (view all 13)
Brentford, TW8
Gerrards Cross, SL9
Harrow, HA5
Lettings Hub, UB8
Northwood, HA6
Pinner, HA5
Pinner Sales, HA5
Rickmansworth, WD3

“As a Lanlord having placed four of my buy to ......”

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Nov 23,2016
Minithumbdown
By: 'JOSEPH'
Nov 23,2016
0 people found
this helpful
As a Lanlord having placed four of my buy to let with our Rickmansworth office found the service to be very satifactory and all of the staff polite and helpful. I rate your company to be one of the best in the UK based on ...
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Comment on agent fees
Fees is more competitive as compared to other Agents
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“The service I received was outstanding, really appreciated the smooth ......”

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Nov 22,2016
Minithumbup
By: 'Hayley'
Nov 22,2016
0 people found
this helpful
The service I received was outstanding, really appreciated the smooth transition of moving into our new house. Great customer service and speedy correspondence....
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“Nikki recently returned from work following a serious illness and ......”

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Nov 16,2016
Minithumbup
By: 'Yorkie'
Nov 16,2016
0 people found
this helpful
Nikki recently returned from work following a serious illness and immediately became involved, on our behalf, in a complex insurance matter. She tackled every aspect of the issue with characteristic tact, determination and tenacity, which ultimately led to a satisfactory resolution of the issue. We ...
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Comment on agent fees
Not relevant to this matter.
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By: Ali nawaab
Dec 04, 2017
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Very bad customer service once you have signed the contract you are on your own.when you call for help or any issue towards propertie the don't care and they are very rude. ...

“When I purchased a second property for rental I was ......”

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Oct 28,2016
Minithumbup
By: 'John'
Oct 28,2016
0 people found
this helpful
When I purchased a second property for rental I was very unsure with the responsibilities of been a landlord and having the worry of having the property vacant for periods of time, I must say all these concerns have been taken away from me by ...
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Comment on agent fees
Good
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“I found Josh to be extremely helpful and efficient. What ......”

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Oct 26,2016
Minithumbup
By: 'Angela'
Oct 26,2016
0 people found
this helpful
I found Josh to be extremely helpful and efficient. What impressed me were the regular phone calls keeping me up to date and the relative speed of the sale of our flat. I look forward to the same when my house goes on the market ...
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Comment on agent fees
Reasonable
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“Sarah was very helpful in preparing the house for rental ......”

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Oct 21,2016
Minithumbup
By: 'Gill'
Oct 21,2016
0 people found
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Sarah was very helpful in preparing the house for rental again and always responded very quickly to emails so that I was kept well informed. Sophie was very efficient with the admin side of things. Thanks ladies!...
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“All aspects of the tenancy process were timely and carried ......”

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Oct 21,2016
Minithumbup
By: 'theresa'
Oct 21,2016
0 people found
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All aspects of the tenancy process were timely and carried out in a professional yet friendly (but not patronising) approach. Have used a number of agents previously and this branch is definitely one of the best....
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Comment on agent fees
Arrangements were automatically sorted to ensure we paid the lowest fees possible for our particular circumstances. This made them very competitive.
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“Steve Hyams has been the agent we have been dealing ......”

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Oct 06,2016
Minithumbup
By: 'K.Lennon'
Oct 06,2016
0 people found
this helpful
Steve Hyams has been the agent we have been dealing with to purchase the bungalow in Northwood. Although he has been representing the vendor he has given enormous help and assistance to us as purchasers as well. Thorough and straight forward, Steve has eased the ...
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“Really efficient agents and a delight to deal with. They ......”

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Sep 26,2016
Minithumbup
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Sean
By: 'Claire'
Sep 26,2016
1 people found
this helpful
Really efficient agents and a delight to deal with. They go out of their way to make everything go smoothly and even when their was a hiccup, they resolved it very quickly. I moved from another agent to Thorgills and I am delighted with the ...
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Comment on agent fees
You get what you pay for
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“DO NOT HIRE THEM - My deposit is ON HOLD ......”

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Sep 22,2016
Minithumbdown
By: 'Anna'
Sep 22,2016
2 people found
this helpful
DO NOT HIRE THEM - My deposit is ON HOLD for 3 months. SUPER UNPROFESSIONAL and NOT PRO ACTIVE I dont even know where to start. The checkout was a nightmare. Its been 3 months since we agreed on check out and I still havent got my ...
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Comment on agent fees
BE AWARE - they put 14% fees on the contract so even if you have a break up clause, you have to pay their management fees for the whole duration of the contract. We negotiated to exclude that, so I suggest you review your contract carefully
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“I did not even consider another agent in Ruislip when ......”

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Sep 12,2016
Minithumbup
By: 'Christine'
Sep 12,2016
0 people found
this helpful
I did not even consider another agent in Ruislip when putting my parent's home on the market. I knew that Gibbs Gillespie were efficient and that I could trust their straightforward approach. My trust was not misplaced. Very competitive commission rates and good communication throughout ...
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Comment on agent fees
Very competitive.
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“After looking for a property around this area for at ......”

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Sep 09,2016
Minithumbup
By: 'Teresa'
Sep 09,2016
0 people found
this helpful
After looking for a property around this area for at least 3 months with no positive results from other agents or companies, Vicky was the one that really helped us and understood all our needs. We are really happy in the new house and everything is ...
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Comment on agent fees
The fees we paid were not very high. I am satisfied with the amount paid.
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“Satisfactory service. Photos taken to advertise the flat were excellent. ......”

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Sep 07,2016
Minithumbup
By: 'Michael'
Sep 07,2016
0 people found
this helpful
Satisfactory service. Photos taken to advertise the flat were excellent. The property was let reasonably quickly, but for £50-£75 less per month than we were originally advised would be achievable 6 months previously, even though the property was unaltered, and no market factors were given as ...
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Comment on agent fees
the monthly percentage fee is good value, including rent guarantee
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“A very professional service , I was kept informed all the ......”

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Sep 01,2016
Minithumbup
By: 'Michelle'
Sep 01,2016
0 people found
this helpful
A very professional service , I was kept informed all the way through the sale of my property ....Tim was outstanding ... Thanks for all your hard work ....
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Comment on agent fees
Very happy with fees
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“Avoid this agency! You will loose your money. Don't sign ......”

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Aug 23,2016
Minithumbdown
By: 'AVOID'
Aug 23,2016
4 people found
this helpful
Avoid this agency! You will loose your money. Don't sign any documents before you will see the main contract...
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Comment on agent fees
Terrible
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“Erica's determination and tenacity to find a buyer, and once ......”

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Aug 09,2016
Minithumbup
By: 'CBee'
Aug 09,2016
0 people found
this helpful
Erica's determination and tenacity to find a buyer, and once found, to bring the deal to a close. Ensuring all elements of the transaction were covered in what was not a simple deal is to be commended. Thoroughly professional and a pleasure to work with. ...
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Comment on agent fees
market rates
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“Mr Benger was extremely helpful from the outset and was ......”

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Aug 03,2016
Minithumbup
By: 'Yunus'
Aug 03,2016
1 people found
this helpful
Mr Benger was extremely helpful from the outset and was accommodating in arranging viewings and extended visits to the property. He was prompt in answering emails and dealing with queries from both seller and myself. He was both very professional and friendly at all times.....
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Comment on agent fees
I was the buyer so did not pay fees
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“We had the opportunity of having Nikki and Shavonne as ......”

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Aug 01,2016
Minithumbup
By: 'Olayemi'
Aug 01,2016
0 people found
this helpful
We had the opportunity of having Nikki and Shavonne as our property managers at different time during our 4years with Gibbs. Our issues were always promptly addresseed and resolved to the best of their capacity. They were friendly, polite and professional. Shavonne was excellent in ...
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“I have just exchanged on a house purchase after many ......”

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Jul 29,2016
Minithumbup
By: 'Andrew'
Jul 29,2016
0 people found
this helpful
I have just exchanged on a house purchase after many months of waiting. The process is naturally stressful but the professionalism and determination of Rosie to secure the property for me in extremely challenging circumstances was first class. Rosie did everything to secure this purchase ...
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“Where do I even begin. Never contact you once you've ......”

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Jul 23,2016
Minithumbdown
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Chloe
By: 'Displeasedtenant'
Jul 23,2016
4 people found
this helpful
Where do I even begin. Never contact you once you've paid them money. Always have to be chased. Staff are young and have no knowledge of the properties they are 'managing', meaning they are unable to answer even the simplest of questions. Accused us of ...
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What agent could do to change your mind?
AWFUL
Attached Filesnbsp;
Comment on agent fees
AWFUL
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“Great service from Ashley, Casey, Danny and PennyThis was my ......”

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Jul 08,2016
Minithumbup
By: 'Keval'
Jul 08,2016
0 people found
this helpful
Great service from Ashley, Casey, Danny and Penny This was my first time letting and they explained the whole process and were always on the end of a phone or replying back to email straight away. Made life so much easier for me not having ...
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Comment on agent fees
reasonable
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“Oliver and his team were very professional in handling the ......”

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Jul 04,2016
Minithumbup
By: 'enya'
Jul 04,2016
0 people found
this helpful
Oliver and his team were very professional in handling the sale of my property from the start to completion. I will be recommending them to any friends....
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Comment on agent fees
good.
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“We had an amazing experience with the Uxbridge team. Our ......”

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Jul 04,2016
Minithumbdown
By: 'a'
Jul 04,2016
0 people found
this helpful
We had an amazing experience with the Uxbridge team. Our issues were always promptly resolved, our questions were always answered and the team always carried themselves in a really polite, professional manner....
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“Dev was very helpful from start to finish and made ......”

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Jun 30,2016
Minithumbup
By: 'Mr'
Jun 30,2016
1 people found
this helpful
Dev was very helpful from start to finish and made the whole process far less stressful for us when finding a local property to rent....
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“Dev has been very quick and professional in dealing with ......”

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Jun 20,2016
Minithumbup
By: 'Jane'
Jun 20,2016
0 people found
this helpful
Dev has been very quick and professional in dealing with my rental property. He keeps me informed about everything that is going on and is very helpful....
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Comment on agent fees
Good
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“Pleasure dealing with Gibbs. Very Helpful staff!Provided guidance and ......”

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Jun 15,2016
Minithumbup
By: 'FEMI'
Jun 15,2016
0 people found
this helpful
Pleasure dealing with Gibbs. Very Helpful staff! Provided guidance and effective admin support pre & during the rental process. Awesome Team!...
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Comment on agent fees
Very reasonable fees. Will do future business with Gibbs.
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“We were selling our 2 bed flat with Gibbs Gillespie (Harrow). ......”

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May 31,2016
Minithumbdown
By: 'trespassed'
May 31,2016
6 people found
this helpful
We were selling our 2 bed flat with Gibbs Gillespie (Harrow). While they were doing viewings on our property, most of the staff had no knowledge of the spec of our property when prospective buyers were asking questions they would never know the answers. In addition ...
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“Excellent and friendly service which got us exactly the place ......”

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May 05,2016
Minithumbup
By: 'Callum'
May 05,2016
0 people found
this helpful
Excellent and friendly service which got us exactly the place we wanted with minimal fuss. The staff were knowledgeable and accessible and helped make the move as smooth as possible....
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Comment on agent fees
I did feel fees were a little excessive - ‚£400 for preparing a tenancy agreement which appeared to be essentially a template with a few details changed. The agent was expensive but not extortionately so.
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“DO NOT GIVE OVER YOUR NUMBER WHEN LOOKING FOR HOUSES. ......”

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Apr 28,2016
Minithumbdown
By: 'Derek'
Apr 28,2016
1 people found
this helpful
DO NOT GIVE OVER YOUR NUMBER WHEN LOOKING FOR HOUSES. We were interested in viewing just one of their listed properties. It went. We were no longer interested in looking at houses. What proceeded was an extremely high volume of calls from not just the ...
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“I had a great experience with both Casey and Penny. ......”

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Apr 27,2016
Minithumbup
By: 'Great'
Apr 27,2016
0 people found
this helpful
I had a great experience with both Casey and Penny. I was under a lot of pression from my job perspective and had little time to make the decision of getting the new house, as I visited the house while still waiting to get my ...
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Comment on agent fees
I guess the fees are normal for London, some agencies are cheaper but then not sure if they provide an as-good service as this one!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:19 PM 12/02/2016 by allAgents

Awards won by Gibbs Gillespie

Regional Awards won by Gibbs Gillespie

Individual Branch Awards

Ruislip, HA4

Ruislip, HA4



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