Branch: St Helens, 14 Hardshaw Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WA10
Branch: St Helens, 14 Hardshaw Street
Sales (as a Vendor)
Postcode: WA10
0people found this helpful
I was given the responsibility of organising the sale of my late Aunts house in St Helens. Not being from this area myself I contacted a couple of estate agents to do a valuation. The values came out exactly the same for both agents so ... read full review
Comment on agent fees
Very reasonable. Cheaper than a quote from one of there rivals.
Branch: Warrington, 1 Station Road
Services: Buying agent
Would you recommend?: No
Postcode: WA5
Branch: Warrington, 1 Station Road
Buying agent
Postcode: WA5
2people found this helpful
Hardly any feedback from viewings. Expensive if you did sell for the little they do. Sold property twice and received silly reasons why.... read full review
“Rang several times to try make an appointment to view ......”
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1 Star Review
Jun 22,2017
By:
'Rude'
Jun 22,2017
Branch: St Helens, 14 Hardshaw Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: WA
Branch: St Helens, 14 Hardshaw Street
Lettings (Prospective customer)
Postcode: WA
4people found this helpful
Rang several times to try make an appointment to view a property put on the rental market today. When a member of staff finally answered my call the young lady was VERY abrupt. Unprofessional.
I am still waiting for a call back... read full review
“I was a good tenant for nearly 2 years, when I ......”
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1 Star Review
Nov 12,2016
By:
'BecciBoo'
Nov 12,2016
Branch: Warrington, 100 London Road
Services: Lettings (as a Tenant)
Rent PCM: £500 Would you recommend?: No
Postcode: WA9
Branch: Warrington, 100 London Road
Lettings (as a Tenant)
Rent PCM: £500 Postcode: WA9
0people found this helpful
I was a good tenant for nearly 2 years, when I wanted to give notice on my rolling contract due to my relationship ending staff at Ashton's made my life incredibly difficult. Used bullying tactics to try and keep me in the property. Refused to sign ... read full review
Comment on agent fees
Charged over £300 for referencing and then refused application regardless of passing the relevant reference check, told that it is ultimately landlord decision even after payment and passing checks
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(1)
Hello Becci, Thank you for your recent review, we are really sorry this as happened. This review site is for the Stockton Heath Sales office and not the rental department. I will make them aware of your review now and they will take this further. Again I must say I am sorry for how you have been dealt with and I will pass your concern to the relevant manager at the lettings branch.
Thank you.
Adam ...
“Rang to arrange a viewing of a house in buttonwood. ......”
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1 Star Review
Oct 20,2015
By:
'Lisa'
Oct 20,2015
Branch: Warrington, 100 London Road
Services: Lettings (as a Tenant)
Rent PCM: £750 Would you recommend?: No
Postcode: WA12
Branch: Warrington, 100 London Road
Lettings (as a Tenant)
Rent PCM: £750 Postcode: WA12
1people found this helpful
Rang to arrange a viewing of a house in buttonwood. Viewing was arranged for next day at 2pm, I was told the house was empty.I arrived about 1.45 and parked outside. At 1350 I received a call from them saying thst she had only just been ... read full review
“Me and my boyfriend liked a flat very much and ......”
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1 Star Review
Aug 22,2013
By:
'Diana'
Aug 22,2013
Branch: Warrington, 100 London Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: WA3
Branch: Warrington, 100 London Road
Lettings (Prospective customer)
Postcode: WA3
5people found this helpful
Me and my boyfriend liked a flat very much and we tried to obtain a viewing as the flat was still available. We called at Ashtons several times, we tried to make an online booking but we got no response from them. They always said ... read full review
What agent could do to change your mind?
The agent should have shown more interest by being more flexible about arranging the viewing, should have told the truth from the beginning that he wants to obtain more than 1 reference fee and the landlord will decide who he wants as a tenant after Ashtons cash in at least 2-3-4 reference fees and we would have looked for other properties where we know that the agents are serious.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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