Wildheart

Section 21 eviction notices issued illegally. Not protecting deposits as required by law. They treat you like your an ... Read Full Review

I am in Lincolnshire and for almost 6 months the security gate has not been working. It had been reported by myself and a neighbour and I also send an email to Wildheart weekly about it. But still no joy. The main thing about this is insurance, because the car insurance company wouldn't pay ... Read Full Review

Never use this Company. They hide behind the law, cannot answer simple questions, they are obsessed with money, doubled the service charge in a short space of time, allowed the building to deteriorate, charge extortionate fees for a very poor ... Read Full Review

I arranged with the office in Nottingham for a new fob to the apartment block and Mollie and Becki were very helpful and friendly. They also helped answer some general questions I ... Read Full Review

Got in contact with them 5 times as were interested in a property and each time they failed to ever do what they were supposed to do. Whether that was failing to send the confirmation email or get in contact with us when they said they would. Terrible company wouldn't ... Read Full Review

The worst letting agency out there. They constantly ignore calls. Bev who is head of buildings literally couldn't care and *who works under her has more breaks than a Kit Kat. There's literally no one you can speak to deal with any problems. It's clearly just a cash cow for ... Read Full Review

I rented brand new apartment in Rugby through Wildheart ( 4 years ). Alice is the Best agent I ever had. Moreover I had contact with Talia, Martina and Liz. They are really kind and helpful as well. Quick response and proffesional attitude. Highly ... Read Full Review

Major ongoing issues with the roof since 2017. Reported and reported and was told repairs would be made. February 2020 water started to physically breach my apartment. Water coming through electrics and light fittings - fire brigade had no choice but to turn all electrics off to my flat. If ... Read Full Review

I rented an apartment in West Bromwich, The Heights, for twelve months. Wildheart Residential Management were fantastic. From the very beginning, from viewing the flat to moving in was less than a week. The referencing process was easy and straight forward. Checking into the apartment was done ... Read Full Review

Wildheart are a terrible agency. There was damage to the security features of the property for the entire time I stayed with them (1.5 years). They were very poor at communicating, especially when I moved out. They charged extremely high and seemingly random fees meaning they didn't have to ... Read Full Review

Lack of understating of legal obligations, arms length management of properties resulting in neglect of properties. Lack of accountability and a dismissive attitude. Never at the end of the phone. Emergency call out is an answerphone with a recorded message. It's always someone else's ... Read Full Review

We stayed in this apartment for 10 months. Superb location. Alice was a wonderful person and always very helpful. I remember ,once one of our friends car was stuck in the apartment parking and even it was saturday, we got timely help and support from emergency team. We enjoyed our stay and ... Read Full Review

I am now in my second year with Wildheart. I live in one of their properties in Nottingham. I don't think I have ever left a review for a letting agent, at least not a positive one! My prior experiences with letting agents (I have had several) has generally not been positive. I have had ... Read Full Review

Wildheart are the worst agency I have ever experienced!!! Not only are they incompetent of carrying out their LEGAL obligations and duties (e.g. breaching data protection), they are incredibly rude and lazy. In the 12 months that I rented out a property under their "management" in ... Read Full Review

Robotic management, no thinking out side of the box of apathy. Treats customers no different to council estate residents. Inconsistent dealings with subject matters. Long lead time to response, with robotic answers. Conflict of interest working on the side of developers. Lazy responses to ... Read Full Review

I am a leaseholder. Wildheart have been managing agents for my property for several years. They have been advised on numerous occasions over the last 2 years, with photos, of some serious health and safety hazards (collapsing porch, crumbling steps) at the property. To date they have failed to ... Read Full Review

Terrible experience. As a tenant, I wouldn't dream of using wildheart. Applied grotesque deductions from the deposit (including over £100 for a dip in an already dipped bed, and charged for pre-agreed curtain rails). This is in spite of the fact that there were significant problems that ... Read Full Review

I have used Wildheart's services over the past 3 years to manage the letting of my property, and have always found the team to be very professional, helpful and diligent in the service they provided me. I can highly recommend them and will certainly use them ... Read Full Review

I have been using the Wildhart team for several years who have looked after my property in Newcastle. Simon the boss, can be proud of every one of them. Be it finding a new tenant, arranging replacement furniture, scheduling contractors or paying the rent, all has been actioned in a timely fashion. ... Read Full Review

I used this agency to move into a propery with my 8 week old son. The person that greeted me to show me the property was lovely. But my agent manager was vile. He met me to give me to give me the keys. And then once i had moved in i found problem after problem with my flat. I had no hot water or ... Read Full Review