The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 1045 Reviews
93% Recommended
84% sales valuation accuracy
82% letting valuation accuracy
81% sales fee satisfaction
81% letting fee satisfaction
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 242 | 20 | 318 | 63 | 188 | 16 | 126 | 5 | 40 | 24 |
Whitegates Estate Agents
69a Darlington Street, Wolverhampton, West Midlands
WV1 4ND
01902 429035






By : 'JonDaws'
Branch : Doncaster, Consort House
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : DN5
No communication with vendor, no ideas regarding fast sale apart from dropping price much lower than we want. Not available to talk on phone. No impression of energetic motivation to sell for use staff in office not knowing you individually or your circumstances. Unfriendly when the office is ... Read Full Review
Updated us regularly. Treated us with individuality and respect. Understood our circumstances better.
By : 'Julia'
Branch : Doncaster, Consort House
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : DN5
We have been with Whitegates for a month in the effort to sell our home. Terry came initially for the photos measurements etc and we were pleased with what he said. The branch had recently quickly sold a neighbouring property hence our asking them to mark set ours. We have reduced twice, the ... Read Full Review
Made sure that the office staff were informed of our individual circumstances and gone the extra mile to make us feel good about selling but more importantly making sure we are spoken to politely and respectfully.
By : 'Ahbugger'
Branch : Worksop, 3 Newcastle Avenue
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : S80
I bought a property that was advertised by Whitegates. To be honest we overlooked the property for months because the photos were pretty bad but we got around to it eventually. I booked an initial viewing and they informed me that the seller would be carrying out the viewing rather than one of ... Read Full Review
By : T
7 Apr 2014Thank you for bringing your concerns into the public forum so that we can reply accordingly. If you would like to call us on our sales telephone number, we can discuss this matter further and...
By : 'Mansfield'
Branch : Mansfield, 46 Leeming Street
Services : Letting (As a Owner)
Would you recommend ? : No
I had up until very recently 2 rental properties managed by Whitegates in Mansfield. I recently requested a duplicate statement for one of these properties for which I was charged £50.00! This statement that was sent by e-mail 10 minutes after requesting it and a fee of this amount smacks of ... Read Full Review

By : 'Mr'
Branch : Liverpool, 74 Mill Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L12
Our experience from day one with Whitegates has been very professional and helpful. From our booking of our first viewing of our new house with Bernie right through to several conversation via phone and email with Kevin has been 'stressless' to say the least. we have been informed every stepo ... Read Full Review
By : 'Colin'
Branch : Liverpool, 74 Mill Lane
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : L13
The family were selling our late mothers home and we had a few quotes from different agents. Whitegates initially quoted a flat fee but in view of the current market we said no as we wanted to pay a percentage of the final purchase price which other estate agents quoted. They agreed verbally to do ... Read Full Review

By : 'T'
Branch : Liverpool, 74 Mill Lane
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : L12
Put my property put for sale with whitegates and from the very first step everything they told me was lies from the valuation that Gail over valued my house from the guy in the office Kevin lying to me and my husband. I believed what they said about being the best in west derby because they have ... Read Full Review
TELL THE TRUTH
By : westderbywhitegates
12 Feb 2014can you please let us know your name or email us direct at...

By : 'Student'
Branch : Coventry, 137-139 New Union Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV1
Whitegates estate/ letting agents are only interested in getting your money. Customer service and satisfaction is not even on their list of things to prioritise. I don't even think they know what that is. Not only did they not inform us on multiple occasion about works people accessing our house/ ... Read Full Review
By : Anita Hornbrook
17 Sept 2013It is hard to respond to a complaint when the reviewer posts under cover of anonimity. We always co-ordinate with tenants before workmen enter a property, and ask permission before showing people...

By : 'Sarah'
Branch : Liverpool, 74 Mill Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L12
This is the first time I have used whitegates in order to find a property. Found one with the help of SandraDavies. Friendly, helpful & very professional. Sandra is an asset to ... Read Full Review

By : 'clarion6'
Branch : Stoke On Trent, 6 Church House
Meigh St/Old Hall St
Services : Sales (As a Vendor)
Would you recommend ? : Yes
As a developer I have used a number of agents in the past experiencing the usual over priced and under delivered service. Adrian and Amy went out of their way at every opportunity to deliver the service they promised during our initial discussions. They are also very nice people to deal with and ... Read Full Review

By : 'becki'
Branch : Dewsbury, 1-3 Northgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Both, Alan and Demelza where both very helpful when dealing with the problems i had with my rented property. Answering emails out of hours to and sending contractors out in the evening to see to my problems and help me feel at ease. When there has been a problem, they respond immediatley and ... Read Full Review

By : 'Jayne'
Branch : Barnsley, 17-19 Church Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : S72
I found Terri Jackson at Whitegates a very professional and helpful person. She was attentive to my needs and understood everything I mentioned to do with letting my property. I felt that I could trust Whitegates and inparticular Terri with my business. I would and will definately recommend ... Read Full Review


By : 'John'
Branch : Dewsbury, 1-3 Northgate
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WF13
In what is probably the worst period in history for the housing market, Maureen and Lynn were always positive and cheerful. They kept us fully informed and up-top-date of each enquiry and development. Both are a true credit to ... Read Full Review
By : 'Nikki'
Branch : Dewsbury, 1-3 Northgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I rented a property from Whitegates for 2 years 2010 - 2012, within that 2 years I have to say the agency was very good any problem I had they came and sorted within a matter of days and was able to work around my long shift patern. They were very approchable staff easy to talk to and get advise ... Read Full Review
By : 'David'
Branch : Wolverhampton ,69a Darlington Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I recently sold my property through whitegates walton, from my property being valued to the day the house was sold whitegates have provided an excellent service, I would not hesitate in recommending ... Read Full Review
By : 'M'
Branch : Beeston, 386 Dewsbury Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : LS11
I had 2 estate agents value this property and informed both about the other possibly on hindsight a wrong decision one valued the property at £85000 and whitegates at £98000 I thought hell of a difference but decided that the higher figure was a fair assessment so I put it on the market with ... Read Full Review
Be more supportive
By : 'Sharon'
Branch : Worksop, 3 Newcastle Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : S80
We rented out our property for 3 years with Whitegates Worksop and we were very happy with the service. All correspondence and arrangements were dealt with by Kim Wilkes in a prompt professional manner. The property was returned to us as expected. We would use their services ... Read Full Review
By : 'Jayne'
Branch : Barnsley, 17-19 Church Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : S72
Whitegates have dealt with the letting of my fathers bungalow in his absence. I am the home contact. Terri kept me informed of the process all the way through. I found Terri to be polite, professional, sympathetic towards my fathers needs. I would and will give Whitegates positive feedback on ... Read Full Review
By : T Jackson
11 Jan 2013Many thanks Jayne for your very kind comments, they are really...


By : 'susan'
Branch : Liverpool, 74 Mill Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L17
I have been letting my flat through Whitegates for the past 3 years (as a consequence of a friend recommending them to me). I had had no previous experience of letting out a flat and wanted an agent who would take care of me - as well as my flat.. The staff that have I been liaising with (Laura ... Read Full Review
By : laura daives
9 Jan 2013Susan, Thank you for your kind words, we have appreciated your business over the last 3 years! Please keep recommending us to friends! Kind Regards, Laura...
By : 'Michelle.'
Branch : Liverpool, 74 Mill Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L13
I am a new tenant of Whitegates West Derby Letting's in Liverpool and have recently received an excellent service from them throughout my recent house move into one of their rental properties just before Christmas (2012). I had viewed a property of their's previously that did not really match ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9/30/2025, 3:03:12 PM by allAgents