The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 538 Reviews
92% Recommended
58% sales valuation accuracy
80% letting valuation accuracy
55% sales fee satisfaction
55% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 58.00% | 55.00000000000001% | £110,000 | £420,000 |
| Lettings | 80% | 55.00000000000001% | £575 | £1,850 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 5 | 57 | 10 | 168 | 21 | 97 | 16 | 36 | 53 |
Wards
Middle Row High Street, Ashford, Kent
TN24 8SQ
01233 639531


By : 'Mrs'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN26
I have been very impressed with the service I have received from Ward & Partners, and both Matthew and Alex have been extremely helpful in guiding me through this new venture. They have been professional, polite and friendly at all times answering any queries promptly, and keeping me informed ... Read Full Review
By : Ward and Partners
20 Jul 2013Dear Mrs B, Thank you for your review and custom. Me and Alex will always be on hand to guide you along the way. Kind Regards Matthew Pattenden MARLA Lettings...

By : 'Andy'
Branch : Gillingham, 109 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME7
Leah Peacock was very helpful, professional, friendly and accommodating throughout the purchase of my first home. She worked tirelessly to ensure that everything went according to plan and always replied to my emails in a timely fashion. Thanks Leah for a job well ... Read Full Review


By : 'Sharon'
Branch : Faversham, 8 Market Place
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME13
The whole team in Wards are friendly, helpful and very welcoming. I have got to know them on first names terms. Ann is very professional and builds good client relationships. Brenden is always happy to help. David the Manager made my mother feel very special and also supported me with progressing ... Read Full Review

By : 'Liam'
Branch : Barnehurst, 93 Barnehurst Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA8
Anita kept me upto date with all aspects of the purchase. She continued to deliever a high stannard even when under pressure from myself. She was pleasent and reliable and would use her again if I needed. Many ... Read Full Review
By : Sam Dalton
16 Jul 2013Dear Liam, Thank you for your great feedback regarding Anita at Barnehurst office. I am pleased delivered a high standard of service especially at those more pressurised times! I know she will be...

By : 'Caleb'
Branch : Barnehurst, 93 Barnehurst Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA5
I don't usually write reviews but I have to express my satisfaction with the excellent and professional services we received at Ward & Partners, Barnehurst Branch, Bexley. We had been looking for a good property in good location for quite awhile. We were getting tired but we prayed that God we ... Read Full Review
By : Sam Dalton
16 Jul 2013Dear Caleb Thank you for fantastic feedback regarding Anita and Andy at our Barnehurst Office. Anita will be over the moon to hear happy you are with your new home and that she was able to make it a ...

By : 'Mr'
Branch : Barnehurst, 93 Barnehurst Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA7
Received excellent customer service from Anita when I registered with her in Dartford and am now viewing properties Bexleyheath . Always professional and punctual, Anita has been a delight when I have purchased properties. She has great expertise on the property market and the local area and I hope ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Mr Singh, thank you for your kind words regarding the service you have received from Anita. She will be delighted to hear your feedback and that she has looked after you well! Good luck with...


By : 'Derek'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
I needed to sell my property quickly to ensure that I was able to purchase another property. John D'Aguir and his team acted very quickly in visiting my property and getting it on the market and finding suitable people to view. This resulted in a sale in less than 1 week. We mostly dealt with ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Derek, Thank you taking the time to give us some feedback on the service you have received from our Warderslade office and in particular John D'Aguiar and James Shepherd. I was so pleased to...
By : 'kay'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
The staff were really helpful and put me at ease especially as selling a house can be stressfull if you dont know about these things. The 2 members of staff were very polite and nothing was too much ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Kay, Thank you very much in taking some of your precious time to offer some feedback on how our Walderslade staff looked after you when selling your home. Selling a home is stressful, and I...
By : 'Helena'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1
I found all the staff at Rochester High St Branch, helpful, pro active, efficient and well informed. They all dealt very well with all aspects of the sale, including coping with me at my most stressed. I will certainly use this team again in the very near ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Helena, Thank you for your great comments regarding our Rochester office! Moving, and selling your most valuable asset can be so stressful and I am so glad the team at Rochester made this much ...
By : 'Christina'
Branch : Rainham, 19 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME8
Darren was sensitive to and understanding of our particular circumstances. We would definitely recommend them to anyone even merely contemplating selling for their sound and realistic ... Read Full Review


By : 'Tammy'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
We are really pleased that we sold our home through Ward and Partners. The service that we received was fantastic, nothing was ever a problem and I believe that everything was dealt with in a very profession although still personal manner. Ali and Kimberly were often on the phone with new viewers ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Tammy! Thank you! I have just returned from holiday, and was over the moon to read your fantastic feedback regarding our Warderslade team, particularly your commentsregarding Ali and Kimberly. ...
By : 'Daren'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
Ward & partners delivered on their promise to sell our property quickly. We put our trust in them as the no 1 estate agents in our area, they delivered and we couldn't be ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Daren, Thank you for taking the time to comment on the service you have had from our Warderslade team. They rarely like like to promise customers unless they are are 100% certain they can...
By : 'David'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
Marketing good. Got a buyer very quickly. Kept me up to date and informed of their progress. Friendly staff always happy to ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear David, Thank you for regarding your comments regarding our Walderslade office. They will be really pleased you took the time to give them some feedback as to how they looked after you. They...
By : 'Mrs'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
Give 100% in selling the property nothing was ever too much trouble great contact from wards with viewers and there feedback will use them again if I ever sell ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Mrs Read/Robinson, Thank you! Your kind comments have been well received by Team Walderslade! They hope they can be of be of assistance again to you again and wish you all the best for the...
By : 'Gordon'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
This is the second time we have used Ward & Partners to sell our home. The methods have changed in that they used to promote selling within a range and now sell to a fixed priced policy. Both methods have proven to be succesful. The staff have been particularly helpful, the marketing has ... Read Full Review
By : Sam Dalton
9 Aug 2013Dear Gordon, hope you are well and sorry for not thanking you sooner for your honest feedback regarding our team at Walderslade. It is great to hear you have received such great service from all the...


By : 'Kate'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
The facts - signed up with Ward & Partners on the Thursday, house sold for asking price on the Monday. Can't ask for anything better than that. Whole sales process was straight forward, James or Ali were always available at the end of a phone and answered all questions quickly. Only ... Read Full Review
By : Sam Dalton
15 Jul 2013Kate! Amazing! I am grinning from ear to ear! Asking price achieved so quickly, in this market, great news! Congratulations! I am also pleased to hear that James and Ali were always available to...

By : 'George'
Branch : Dartford, 7 Market Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DA2
On the whole an very good service. My sale was handled well, and any issues were dealt with in an attentive and professional manner. On occasion there were instances of some lack of internal communication but these isolated instances were swiftly rectified. In particular I would like to mention ... Read Full Review


By : 'MR'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
[[EDIT ORIGINAL START]] A MASSIVE PAT ON THE BACK TO ALL OF THE STAFF MEMBERS AT THE CHATHAM WALDERSLADE BRANCH, A 5 STAR SERVICE WOULD HIGHLY RECOMMEND TO FRIENDS AND FAMILY. A VERY SMOOTH EASY TRANSACTION FROM START TO FINISH WITH OUR HOUSE MOVE. KEEP UP THE GOOD WORK GUYS WILL USE YOU GUYS ... Read Full Review
By : Sam Dalton
15 Jul 2013Dear Mr & Mrs Simmons, Thank you for your feedback regading our Warderslade team, especially JD and James. As the Manager and assistant Manager I know customer happiness is of the utmost...


By : 'Vesela'
Branch : Gillingham, 109 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME7
I would like to thank Ms Joanne Walker (Sales Adviser) for finding a property that met my requirements. Ms Walker was very polite and helpful and she set an example for good customer service. I would like to express my gratitude to Ms Leah Peacock (Sales Coordinator) whose assistance was ... Read Full Review
By : 'Mrs.M'
Branch : Tunbridge Wells, 20 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TN2
I have to say that I am really really happy with Ward and I wished that I had chosen them as my agent for selling my property. I bought from them and had used a different agent to sell and I could compare them straight away. Ward was proactive, checking up on their client's behalf while my agent ... Read Full Review
By : Garen Taylor
1 Oct 2013Dear Mrs M Thank you for taking some time to comment on the service recieved from our Tunbridge Wells office. I am extremely pleased the process was proactive from start to finish and that we...
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