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Wards

4.5/5, 538 Reviews
92% Recommended

58% sales valuation accuracy

80% letting valuation accuracy

55% sales fee satisfaction

55% letting fee satisfaction

Contact Us
Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales58.00%55.00000000000001%£110,000£420,000
Lettings80%55.00000000000001%£575£1,850
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
75557101682197163653
Address

Wards
Middle Row High StreetAshford, Kent
TN24 8SQ
01233 639531

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:00
  2. 08:30 - 18:00
  3. 08:30 - 18:00
  4. 08:30 - 18:00
  5. 08:30 - 18:00
  6. 08:30 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Wards Branches (View All 44)
Excellent service provided by ...

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5 Star Review

By : 'Lara'
Branch : Rainham, 19 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME8

8 Aug 2013
People found this helpful0

Excellent service provided by professional yet friendly and approachable members of staff. Did all that they could to ensure the property received viewings and followed the sale through to the end keeping me regularly updated and informed. Also used their recommended mortgage advisor and law firm ... Read Full Review

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When i decided to put my ...

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5 Star Review

By : 'Paul'
Branch : Dartford, 7 Market Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DA5

8 Aug 2013
People found this helpful3

When i decided to put my property up for sale i had a couple of quotes before choosing Ward & Partners. Mark Boyle had come to the property and showed me how they would advertise and promote my property. It looked impressive and the price they thought we could achieve was above my expectations. ... Read Full Review

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By : Sam Dalton

9 Aug 2013

Dear Paul, thank you for taking the time to comment on the service you have received from Mark and his team at our Dartford office. They will be delighted to hear you were so pleased with their...


Tarkan Enver was great ...

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5 Star Review
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By : 'Carol'
Branch : Dartford, 7 Market Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA16

6 Aug 2013
People found this helpful2

Tarkan Enver was great because he had the difficult task of vetting about 15 potential buyers for the property we wanted and we were so thrilled when he told us that our offer had been accepted. Courtney Hunt has been a great delight to deal with throughout the process as she is cool, ... Read Full Review

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By : Sam Dalton

6 Aug 2013

Dear Carol, congratulations on your offer being accepted and with such competition. The team a Welling are delighted to have helped you and I am delighted to hear you have received a pleasurable...


Both Matthew and Alex were ...

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4 Star Review
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By : 'Michael'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN23

6 Aug 2013
People found this helpful5

Both Matthew and Alex were helpful in advice as to the presentation of properties for prospective tenants and the likely rent achievable. They kept us up to date with any viewings and whether they would be suitable tenants. They always answer phone messages and are easy to work ... Read Full Review

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By : Ward and Partners

6 Aug 2013

Dear Michael Barclay, Thank you for your review. I'm glad you're are pleased with myself and Alex. Thank you for your custom. Kind Regards Matthew Pattenden MARLA Lettings...


I found Ward & Partners ...

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5 Star Review
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By : 'Kerry'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5

6 Aug 2013
People found this helpful2

I found Ward & Partners at Walderslade excellent, especially Katie, Kimberley and James. The communication was very good. They kept me informed as to what was happening with my property whilst selling it. They got me lots of viewings and 2 offers!! Nothing was too much trouble. Very ... Read Full Review

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By : Sam Dalton

6 Aug 2013

Dear Kerry, thank you for your honest feedback regarding Katie, Kimberly and James at our Warderslade office. I am pleased to hear they kept you informed whilst selling your home, and even more...


I would like to say Ward and ...

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5 Star Review
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By : 'Martin'
Branch : Welling, 126 Welling High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SE13

5 Aug 2013
People found this helpful1

I would like to say Ward and Partners in Welling has given the best Service to me out of every oher estate agent on the high street. Ann has excellent customer service skills and is very friendly and polite. I remebered her name from the very first phone call I made to this store. Other estate ... Read Full Review

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By : Sam Dalton

5 Aug 2013

Dear Martin, thank you for your wonderful comments regarding the service you have had from our Welling office, and in particular, Ann. I am so pleased to hear you would recommend us to anyone as...


Buying a property can be very ...

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4 Star Review
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By : 'Diane'
Branch : Dartford, 7 Market Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA2

5 Aug 2013
People found this helpful1

Buying a property can be very daunting but I have to say that with the help of the Dartford team and George as my main point of contact I was put at my ease by their approachable and professional manner. On occasion I had to chase issues but nothing of great significance and on the whole my ... Read Full Review

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By : Sam Dalton

5 Aug 2013

Dear Diane, thank you for taking the time to comment on the service you have received from our Dartford office and George. I am disheartened to hear you had to chase some issues and whilst you felt...


Ward and Partners have been ...

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5 Star Review
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By : 'Biron'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1

3 Aug 2013
People found this helpful2

Ward and Partners have been very pro-active for us despite a sluggish market. They provided excellent updates of website visits and viewings. They were always very polite, caring and flexible to our needs. We always got very firm and good advice when it came to prospective buyers and our life was ... Read Full Review

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By : Sam Dalton

3 Aug 2013

Dear Byron, thank you taking the time to offer some feedback on the service you received from our Team at Rochester. I am delighted to hear they kept you updated and were able to guide you through...


We sold our property through ...

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5 Star Review

By : 'Randall'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1

2 Aug 2013
People found this helpful3

We sold our property through Ward and Partners Rochester branch and they were helpful, enthusiastic and professional throughout the process, with excellent knowledge of the local market. They arranged viewings very quickly and supported us with the viewings. Our property sold very quickly for a ... Read Full Review

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By : Sam Dalton

2 Aug 2013

Dear Randall, thank you for wonderful feedback! I am really pleased to hear our Rochester branch looked after you. I am even more delighted to hear they achieved a good price for your home and sold...


Anita was very nice about the ...

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4 Star Review

By : 'RTM'
Branch : Barnehurst, 93 Barnehurst Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA5

1 Aug 2013
People found this helpful4

Anita was very nice about the whole 'getting my offer accepted ' part, she gave me good advice and didn't pressurize me to increase my offer like other estate agents have done. As for the sales team as a whole:Very personalized service all of the staff were aware of my transaction,so everytime ... Read Full Review

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By : Sam Dalton

1 Aug 2013

Dear RTM, thank you for your lovely feedback. I am pleased to hear Anita gave you good advice and I hope we were able to find you your dream home! Thank you for your custom and we all look forward to ...


Tried to sell with them, said ...

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1 Star Review

By : 'Chris'
Branch : Ramsgate, 60 Queen Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CT11

31 Jul 2013
People found this helpful3

Tried to sell with them, said they would handle them but left us to do viewings too often, they didnt turn up at all or let thebuyer know on one occasion and left him standing on our doorstep for 10 minutes. Promise a lot but underdeliver way too much ... Read Full Review

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We were highly impressed with ...

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5 Star Review
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By : 'Caz'
Branch : Dartford, 7 Market Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DA11

30 Jul 2013
People found this helpful3

We were highly impressed with Jeffs helpfulness from the first phone call we made to the Dartford office for a viewing through to the handing over of our rented flats keys. Jeff and all the staff at the Dartford branch were very approachable, informative and helpful. Unfortunately a freaky ... Read Full Review

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I found both Rachel and James ...

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5 Star Review
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By : 'Dave'
Branch : Ramsgate, 60 Queen Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CT12

29 Jul 2013
People found this helpful2

I found both Rachel and James fully aware of the of the status of our purchase at all times, which surprised me when I called to speak to one who wasn't available but the other was and fully up to speed, that gave me great confidence, I was pleased and reassured of Rachel and James compassion and ... Read Full Review

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By : Wardwalderslade

29 Aug 2013

Thank you very much for your positive comments Mr Trew. James and Rachel are delighted to have been able to help you - buying a home can be a stressful experience but I am glad they were able to make ...


Alex was very polite and ...

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5 Star Review
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By : 'Lucy'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN23

29 Jul 2013
People found this helpful5

Alex was very polite and helpful. He listened to everything we said we wanted in a tenant and as a result, our property was rented very quickly at the right price and we are very happy with our new tenants. We would definitely use him again. Thank ... Read Full Review

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By : Ward and Partners

31 Jul 2013

Hi Lucy, I would like to take this time in thanking you for posting your comments on the all agents website regarding one of my staff, Alex Smith. I wish you all the best with your tenant and I thank ...


We contacted Ward and ...

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5 Star Review

By : 'Mrs'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN23

29 Jul 2013
People found this helpful5

We contacted Ward and Partners not knowing what direction we should go in, either sell or rent. We had had on going tenants for the last 7 years. Ward and Partners came to see the house which was in very bad repair. They gave us the options available which were either try going to tender or ... Read Full Review

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By : Ward and Partners

31 Jul 2013

Dear Mr and Mrs Crudington, thank you for your review and your custom. If we can be of any further assistance please feel free to contact us. Thank you again and Kind Regards Matthew Pattenden MARLA...


I am a little disappointed ...

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3 Star Review
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By : 'janet'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : ME1

28 Jul 2013
People found this helpful5

I am a little disappointed with the company, as i was told initially that they would see clients round, when it came to it there was always something going on and i had to do it myself. the only occassion they did see someone round they had not told me there were two lots of people coming in fact ... Read Full Review


What agent could do to change your mind?

read the above then tell me if you would use them again

Comments (2) Report abuseWas this helpful?:

By : David Jueno

12 Aug 2013

Hi Janet, I am sorry to hear that you felt our service was not at the level you expected. I am aware that we did accompany a few of your viewings as I know that I conducted two of them myself. As...


I have only good things to ...

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5 Star Review
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By : 'Louise'
Branch : Gravesend, 25-26 Windmill Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DA12

28 Jul 2013
People found this helpful4

I have only good things to say about ward and partners at the gravesend branch I found them helpful understanding supportive friendly and that's just the start all staff at the gravesend branch excelld themselves to help sell our house. Luke was great helped us find our dream home... Stacey Lisa ... Read Full Review

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By : Sam Dalton

1 Aug 2013

Dear Louise, Thank you for great feedback regarding our Gravesend Team! I am so pleased they found you your dream home and delighted to hear we looked after you throughout the sales process. I hope...


Ward were about the same ...

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4 Star Review
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By : 'BASSAR'
Branch : Chatham, 7 Military Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5

25 Jul 2013
People found this helpful2

Ward were about the same price as other agents but what made them stand out for me was their Sales Progressor, Leah Peacock. She provided prompt, friendly, accurate and useful advice throughout the process, including my ongoing purchase out of the area and seemed to tell it how it is which is what ... Read Full Review

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By : Sam Dalton

25 Jul 2013

Dear "Bassar", thank you for taking the time to let us know about your experience with Ward & Partners. I was especially pleased Leah kept you updated throughout the sales process. I...


I found the staff at the ...

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5 Star Review
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By : 'Gemma'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5

25 Jul 2013
People found this helpful3

I found the staff at the Walderslade branch to be helpful and polite. All members of the team were very efficient with answering queries via telephone, email and in person at all times. James Shepherd particularly went out of his way at all stages to help ensure the sale went smoothly. I also ... Read Full Review

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By : Sam dalton

25 Jul 2013

Dear Gemma, thank you so much for your feedback regarding our Walderslade office, in particular James and Kimberly. Their aim is to try and make the moving process as easy as smooth as possible and I ...


Overall my experience with ...

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4 Star Review
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By : 'Sam'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : ME5

22 Jul 2013
People found this helpful3

Overall my experience with Ward and Partners was very positive. Katie Hayes was an absolute pleasure to deal with. She always kept me informed and was extremely helpful at dealing with all my viewings and bookings and followed up with feedback sessions and emails very promptly. Katie also listened ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Sam Dalton

24 Jul 2013

Dear Sam, Thank you for taking the time to give some feedback on the service you have received from our Walderslade team, in particular Katie and James. I was delighted to hear you found them both...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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