The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 538 Reviews
92% Recommended
58% sales valuation accuracy
80% letting valuation accuracy
55% sales fee satisfaction
55% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 58.00% | 55.00000000000001% | £110,000 | £420,000 |
| Lettings | 80% | 55.00000000000001% | £575 | £1,850 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 5 | 57 | 10 | 168 | 21 | 97 | 16 | 36 | 53 |
Wards
Middle Row High Street, Ashford, Kent
TN24 8SQ
01233 639531
By : 'Lara'
Branch : Rainham, 19 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME8
Excellent service provided by professional yet friendly and approachable members of staff. Did all that they could to ensure the property received viewings and followed the sale through to the end keeping me regularly updated and informed. Also used their recommended mortgage advisor and law firm ... Read Full Review
By : 'Paul'
Branch : Dartford, 7 Market Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DA5
When i decided to put my property up for sale i had a couple of quotes before choosing Ward & Partners. Mark Boyle had come to the property and showed me how they would advertise and promote my property. It looked impressive and the price they thought we could achieve was above my expectations. ... Read Full Review
By : Sam Dalton
9 Aug 2013Dear Paul, thank you for taking the time to comment on the service you have received from Mark and his team at our Dartford office. They will be delighted to hear you were so pleased with their...


By : 'Carol'
Branch : Dartford, 7 Market Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA16
Tarkan Enver was great because he had the difficult task of vetting about 15 potential buyers for the property we wanted and we were so thrilled when he told us that our offer had been accepted. Courtney Hunt has been a great delight to deal with throughout the process as she is cool, ... Read Full Review
By : Sam Dalton
6 Aug 2013Dear Carol, congratulations on your offer being accepted and with such competition. The team a Welling are delighted to have helped you and I am delighted to hear you have received a pleasurable...


By : 'Michael'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN23
Both Matthew and Alex were helpful in advice as to the presentation of properties for prospective tenants and the likely rent achievable. They kept us up to date with any viewings and whether they would be suitable tenants. They always answer phone messages and are easy to work ... Read Full Review
By : Ward and Partners
6 Aug 2013Dear Michael Barclay, Thank you for your review. I'm glad you're are pleased with myself and Alex. Thank you for your custom. Kind Regards Matthew Pattenden MARLA Lettings...


By : 'Kerry'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
I found Ward & Partners at Walderslade excellent, especially Katie, Kimberley and James. The communication was very good. They kept me informed as to what was happening with my property whilst selling it. They got me lots of viewings and 2 offers!! Nothing was too much trouble. Very ... Read Full Review
By : Sam Dalton
6 Aug 2013Dear Kerry, thank you for your honest feedback regarding Katie, Kimberly and James at our Warderslade office. I am pleased to hear they kept you informed whilst selling your home, and even more...

By : 'Martin'
Branch : Welling, 126 Welling High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SE13
I would like to say Ward and Partners in Welling has given the best Service to me out of every oher estate agent on the high street. Ann has excellent customer service skills and is very friendly and polite. I remebered her name from the very first phone call I made to this store. Other estate ... Read Full Review
By : Sam Dalton
5 Aug 2013Dear Martin, thank you for your wonderful comments regarding the service you have had from our Welling office, and in particular, Ann. I am so pleased to hear you would recommend us to anyone as...

By : 'Diane'
Branch : Dartford, 7 Market Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA2
Buying a property can be very daunting but I have to say that with the help of the Dartford team and George as my main point of contact I was put at my ease by their approachable and professional manner. On occasion I had to chase issues but nothing of great significance and on the whole my ... Read Full Review
By : Sam Dalton
5 Aug 2013Dear Diane, thank you for taking the time to comment on the service you have received from our Dartford office and George. I am disheartened to hear you had to chase some issues and whilst you felt...

By : 'Biron'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1
Ward and Partners have been very pro-active for us despite a sluggish market. They provided excellent updates of website visits and viewings. They were always very polite, caring and flexible to our needs. We always got very firm and good advice when it came to prospective buyers and our life was ... Read Full Review
By : Sam Dalton
3 Aug 2013Dear Byron, thank you taking the time to offer some feedback on the service you received from our Team at Rochester. I am delighted to hear they kept you updated and were able to guide you through...
By : 'Randall'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1
We sold our property through Ward and Partners Rochester branch and they were helpful, enthusiastic and professional throughout the process, with excellent knowledge of the local market. They arranged viewings very quickly and supported us with the viewings. Our property sold very quickly for a ... Read Full Review
By : Sam Dalton
2 Aug 2013Dear Randall, thank you for wonderful feedback! I am really pleased to hear our Rochester branch looked after you. I am even more delighted to hear they achieved a good price for your home and sold...
By : 'RTM'
Branch : Barnehurst, 93 Barnehurst Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DA5
Anita was very nice about the whole 'getting my offer accepted ' part, she gave me good advice and didn't pressurize me to increase my offer like other estate agents have done. As for the sales team as a whole:Very personalized service all of the staff were aware of my transaction,so everytime ... Read Full Review
By : Sam Dalton
1 Aug 2013Dear RTM, thank you for your lovely feedback. I am pleased to hear Anita gave you good advice and I hope we were able to find you your dream home! Thank you for your custom and we all look forward to ...
By : 'Chris'
Branch : Ramsgate, 60 Queen Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CT11
Tried to sell with them, said they would handle them but left us to do viewings too often, they didnt turn up at all or let thebuyer know on one occasion and left him standing on our doorstep for 10 minutes. Promise a lot but underdeliver way too much ... Read Full Review


By : 'Caz'
Branch : Dartford, 7 Market Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DA11
We were highly impressed with Jeffs helpfulness from the first phone call we made to the Dartford office for a viewing through to the handing over of our rented flats keys. Jeff and all the staff at the Dartford branch were very approachable, informative and helpful. Unfortunately a freaky ... Read Full Review


By : 'Dave'
Branch : Ramsgate, 60 Queen Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CT12
I found both Rachel and James fully aware of the of the status of our purchase at all times, which surprised me when I called to speak to one who wasn't available but the other was and fully up to speed, that gave me great confidence, I was pleased and reassured of Rachel and James compassion and ... Read Full Review
By : Wardwalderslade
29 Aug 2013Thank you very much for your positive comments Mr Trew. James and Rachel are delighted to have been able to help you - buying a home can be a stressful experience but I am glad they were able to make ...

By : 'Lucy'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN23
Alex was very polite and helpful. He listened to everything we said we wanted in a tenant and as a result, our property was rented very quickly at the right price and we are very happy with our new tenants. We would definitely use him again. Thank ... Read Full Review
By : Ward and Partners
31 Jul 2013Hi Lucy, I would like to take this time in thanking you for posting your comments on the all agents website regarding one of my staff, Alex Smith. I wish you all the best with your tenant and I thank ...
By : 'Mrs'
Branch : Ashford, Middle Row High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN23
We contacted Ward and Partners not knowing what direction we should go in, either sell or rent. We had had on going tenants for the last 7 years. Ward and Partners came to see the house which was in very bad repair. They gave us the options available which were either try going to tender or ... Read Full Review
By : Ward and Partners
31 Jul 2013Dear Mr and Mrs Crudington, thank you for your review and your custom. If we can be of any further assistance please feel free to contact us. Thank you again and Kind Regards Matthew Pattenden MARLA...

By : 'janet'
Branch : Rochester, 127 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : ME1
I am a little disappointed with the company, as i was told initially that they would see clients round, when it came to it there was always something going on and i had to do it myself. the only occassion they did see someone round they had not told me there were two lots of people coming in fact ... Read Full Review
read the above then tell me if you would use them again
By : David Jueno
12 Aug 2013Hi Janet, I am sorry to hear that you felt our service was not at the level you expected. I am aware that we did accompany a few of your viewings as I know that I conducted two of them myself. As...

By : 'Louise'
Branch : Gravesend, 25-26 Windmill Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DA12
I have only good things to say about ward and partners at the gravesend branch I found them helpful understanding supportive friendly and that's just the start all staff at the gravesend branch excelld themselves to help sell our house. Luke was great helped us find our dream home... Stacey Lisa ... Read Full Review
By : Sam Dalton
1 Aug 2013Dear Louise, Thank you for great feedback regarding our Gravesend Team! I am so pleased they found you your dream home and delighted to hear we looked after you throughout the sales process. I hope...


By : 'BASSAR'
Branch : Chatham, 7 Military Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
Ward were about the same price as other agents but what made them stand out for me was their Sales Progressor, Leah Peacock. She provided prompt, friendly, accurate and useful advice throughout the process, including my ongoing purchase out of the area and seemed to tell it how it is which is what ... Read Full Review
By : Sam Dalton
25 Jul 2013Dear "Bassar", thank you for taking the time to let us know about your experience with Ward & Partners. I was especially pleased Leah kept you updated throughout the sales process. I...


By : 'Gemma'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME5
I found the staff at the Walderslade branch to be helpful and polite. All members of the team were very efficient with answering queries via telephone, email and in person at all times. James Shepherd particularly went out of his way at all stages to help ensure the sale went smoothly. I also ... Read Full Review
By : Sam dalton
25 Jul 2013Dear Gemma, thank you so much for your feedback regarding our Walderslade office, in particular James and Kimberly. Their aim is to try and make the moving process as easy as smooth as possible and I ...

By : 'Sam'
Branch : Walderslade, Walderslade Centre, Walderslade Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : ME5
Overall my experience with Ward and Partners was very positive. Katie Hayes was an absolute pleasure to deal with. She always kept me informed and was extremely helpful at dealing with all my viewings and bookings and followed up with feedback sessions and emails very promptly. Katie also listened ... Read Full Review
By : Sam Dalton
24 Jul 2013Dear Sam, Thank you for taking the time to give some feedback on the service you have received from our Walderslade team, in particular Katie and James. I was delighted to hear you found them both...
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