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Morley, LS27
3/5, 4 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Your Move estate agents Morley enjoys a perfect central location on a prominent corner overlooking the main Morley precinct. Our two large windows allow us to display available sale and let properties to a huge amount of clients and passing shoppers. On offer is a "one stop shop" for all your prope
rty and financial needs to include sales, lettings, mortgages and insurance all wrapped up and offered with award winning customer service.
Latest Reviews
Val & Mike
Unhappy Your Move tenant
Delia Robinson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £387,000 | £387,000 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Your Move
1 Windsor Court, Morley, West Yorkshire
LS27 9BG
0113 2532 798
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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We would like to thank Dan, ...
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5 Star Review
Dan
Joanne
By : 'Val'
Services : Sales( As a Vendor )
Sold price : £387000
Would you recommend ? : Yes
Postcode : LS27
21 Aug 2020
People found this helpful0
We would like to thank Dan, Joanne & Shell for all their help with the sale of our property. We found them friendly, professional & approachable, nothing was too much trouble. We would certainly recommend Your... Read Full Review
Comments (0)
We would like to thank Dan, Joanne & Shell for all their help with the sale of our property.
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Val & Mike said about Your Move
Services : Sales( As a Vendor )Date: 20th Aug 2020
We would like to thank Dan, Joanne & Shell for all their help with the sale of our property.
We found them friendly, professional & approachable, nothing was too much trouble.
We would certainly recommend Your Move
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Contacted Your Move as they ...
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5 Star Review
Dan
Joanne
By : 'Harriet'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WF3
11 Aug 2020
People found this helpful0
Contacted Your Move as they were recommended to me, couldn't have received a better service. Good communication, helpful service and my query was resolved in a good turnaround time. Dan and Joanne particularly helpful. Will be recommending their... Read Full Review
Comments (0)Was this helpful?:
Harriet Rhodes said about Your Move
Services : Sales( As a Buyer )Date: 10th Aug 2020
Contacted Your Move as they were recommended to me, couldn't have received a better service. Good communication, helpful service and my query was resolved in a good turnaround time. Dan and Joanne particularly helpful. Will be recommending their services!
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Moved into a flat in Leeds on ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS12
6 Apr 2017
People found this helpful2
Moved into a flat in Leeds on 24 March which I was assured would be thoroughly cleaned and painted. Arrived to an absolute pigsty that had barely been touched. Complained to the branch who initially offered the same substandard contractors to return the following week to clean again!! Declined and... Read Full Review
Comments on Agent Fees
Bad - not entirely sure what they do for their money.
Comments (0)Moved into a flat in Leeds on 24 March which I was assured would be thoroughly cleaned and painted. Arrived to an absolute pigsty that had barely been touched. Complained to the branch who initially offered the same substandard contractors to return the following week to clean again!! Declined and ended up cleaning as much as I could myself, at time and cost. Meanwhile, I discovered that hot water wasn't working, and many items were broken, dirty and unusable. No inventory at this point to compare.
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Unhappy Your Move tenant said about Your Move
Services : Letting( As a Tenant )Date: 5th Apr 2017
Moved into a flat in Leeds on 24 March which I was assured would be thoroughly cleaned and painted. Arrived to an absolute pigsty that had barely been touched. Complained to the branch who initially offered the same substandard contractors to return the following week to clean again!! Declined and ended up cleaning as much as I could myself, at time and cost. Meanwhile, I discovered that hot water wasn't working, and many items were broken, dirty and unusable. No inventory at this point to compare.
Contacted head office on Monday with a growing list of issues. It was agreed that it was unacceptable and needed addressing as a priority. So far, on 30 March, only two relatively minor issues have been rectified. One issue declined while they wait for landlord authorisation (even though I have been assured that they've saved the agreed £400 cleaning/painting costs by cancelling the invoice from last week and I am therefore entitled to expect a speedy and thorough service to make amends for the all the problems.)
Still no word on when hot water will be fixed. One room still disgustingly filthy because I can't physically move the heavy furniture in there to clean. Many other issues still outstanding with no confirmation on when and if professional cleaners and painters will come around.
Meanwhile, no one from Your Move's local branch has actually visited the property, either prior to me moving in or since I have raised these complaints. They do not hold a spare set of keys so I am expected to wait in to allow contractors access to the premises every time, and although I have requested financial reimbursement, this request has been ignored.
Even if Your Move had offered a goodwill gesture of putting me up in a hotel for a week while they get all of these issues sorted I would have felt like they actually cared about my customer satisfaction but it would seem that tenancy relationships are not a priority. The only person doing their job is Sally at Head Office, who has gone out of her way to try and help but, being miles away in Southampton, is working blind.
Meanwhile, I have spent every day of my tenancy ringing, emailing, taking photographic evidence and cleaning. This is totally unacceptable. I am so disgusted that within my first week's experience of living in a Your Move property I took legal advice to terminate my contract. I feel like I have not been a valued tenant at all, but a free cleaner and maintenance organiser - all the while, paying to live in this substandard property while Your Move rake in the cash!
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I have been a private tenant ...
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1 Star Review
By : 'Delia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS27
21 Mar 2016
People found this helpful2
I have been a private tenant of Morley branch in Leeds. My experience was miserable and distressing. We have leaks, infestation of wood lice and mould growing in bedrooms and shower room by minute. I was faced with rude staff and total lack of common courtesy and respect. I have tried to resolve... Read Full Review
Comments on Agent Fees
The fees are too high in relation to on existent service.
Comments (0)I have been a private tenant of Morley branch in Leeds.
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Delia Robinson said about Your Move
Services : Letting( As a Tenant )Date: 21st Mar 2016
I have been a private tenant of Morley branch in Leeds.
My experience was miserable and distressing. We have leaks, infestation of wood lice and mould growing in bedrooms and shower room by minute. I was faced with rude staff and total lack of common courtesy and respect.
I have tried to resolve this with the agency over the last 4 months and still did not get anywhere.
I would recommend to stay away from this agency as there is plenty of others on the market.
If there was 0 rating I would give then that.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12/15/2015, 11:15:08 AM by allAgents
