By : 'Dissapointed' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : MK3
18 Oct 2024
People found this helpful0
I am disappointed with the service I received from Vanessa at the Milton Keynes branch. Despite leaving numerous voicemails and her promise to call me back within 5 minutes on one occasion, I have yet to receive any follow-up. As a cash buyer interested in viewing a 3-bedroom detached house for... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 18th Oct 2024
I am disappointed with the service I received from Vanessa at the Milton Keynes branch. Despite leaving numerous voicemails and her promise to call me back within 5 minutes on one occasion, I have yet to receive any follow-up. As a cash buyer interested in viewing a 3-bedroom detached house for sale on Bunkers Crescent, Bletchley (MK3), this lack of communication is incredibly frustrating.
Given this experience, I feel I have no choice but to avoid this unprofessional agency for my future property purchases and sales. I expected much better service and responsiveness, especially as a serious estate agent.
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Very professional and ...
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5 Star Review
By : 'Sue' Services : Sales( As a Vendor ) Sold price : £26200 Would you recommend ? : Yes Postcode : MK13
2 Apr 2024
People found this helpful0
Very professional and friendly well done Tamsin she is a credit to you... Read Full Review
Very professional and friendly well done Tamsin she is a credit to you Shaun.
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House ...
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5 Star Review
By : 'Samuel' Services : Letting( As a Tenant ) Rent PCM : £1300 Would you recommend ? : Yes Postcode : MK43
30 Oct 2023
People found this helpful0
My dealings with Wilson Peacock (Monika Rybacka) was very excellent. She communicated promptly and efficiently. From arranging of house viewing to the actual viewing, arranging documentation, and help with settling down, she was very helpful. She also rendered timely help during our stay in the... Read Full Review
Services : Letting( As a Tenant )Date: 30th Oct 2023
My dealings with Wilson Peacock (Monika Rybacka) was very excellent. She communicated promptly and efficiently. From arranging of house viewing to the actual viewing, arranging documentation, and help with settling down, she was very helpful. She also rendered timely help during our stay in the property. I would highly recommend her and her company to anyone looking to do rentals. Great job and weldone.
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10 out of 10 for Alice Cooke, ...
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5 Star Review
By : 'Michael' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : MK17
7 Aug 2023
People found this helpful0
10 out of 10 for Alice Cooke, cannot recommend her highly enough and it was a pleasure to deal with James her manager and the other members of the MK team. Really happy with the professional and friendly treatment I have... Read Full Review
Services : Letting( As a Tenant )Date: 7th Aug 2023
10 out of 10 for Alice Cooke, cannot recommend her highly enough and it was a pleasure to deal with James her manager and the other members of the MK team. Really happy with the professional and friendly treatment I have received.
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Outstanding service from the ...
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5 Star Review
By : 'Vicki' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : MK3
13 Jul 2023
People found this helpful0
Outstanding service from the team at Milton Keynes!
The sale of my shared ownership was through a different estate agent, but Vanessa has gone above and beyond to ensure it went through. She said Vicki never give up!
I purchased my shared ownership home through Wilson Peacocks and have been treated ... Read Full Review
Outstanding service from the team at Milton Keynes! The sale of my shared ownership was through a different estate agent, but Vanessa has gone above and beyond to ensure it went through. She said Vicki never give up! I purchased my shared ownership home through Wilson Peacocks and have been treated so very well, they accomodate everything asked. Vanessa has literally dragged me through all the stress of my sale and finally we have exchanged contracts. This wasnt her job as Wilson Peacocks werent selling my home, but Vanessa helped every professional, chased everyone and kept me calm. If Vanessa hadnt been involved this just wouldnt have happened and i cant thank her enough. Vanessa has replied to every single email of my thousands, she has chased all the other professionals each day to succeed. Shaun has been great and showed me round my new house. Shaun didnt ever rush me was so reasurring, calm and very helpful. I am going to miss our daily emails and chats but am so forever grateful to Vanessa. The whole team made me feel welcome in the branch and i recieved a lovely box of goodies upon my exchange, I couldnt remend then higher as they are the most hard working outstanding team ever.
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Great ...
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5 Star Review
By : 'Emma' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : MK5
18 Nov 2022
People found this helpful0
Recently sold my property through this agent. They were very informative and kept me up to date on the progress of the sale. The staff were fantastic and answered all my questions (even the silly ones!). They made the stress of moving that little bit easier and stress free. Thanks you to all the... Read Full Review
Services : Sales( As a Vendor )Date: 18th Nov 2022
Recently sold my property through this agent. They were very informative and kept me up to date on the progress of the sale. The staff were fantastic and answered all my questions (even the silly ones!). They made the stress of moving that little bit easier and stress free. Thanks you to all the team.
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Unprofessional, Rude ...
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1 Star Review
By : 'Maria' Services : Sales( As a Vendor ) Sold price : £135000 Would you recommend ? : No Postcode : MK10
9 Nov 2022
People found this helpful1
What an absolute nightmare this transaction has been. Starting with my buyers solicitor (their partner company) not being able to do shared ownership, which they recommended knowing fully well it was a shared ownership property. It was all down hill from here. We gave them months to sort the buy... Read Full Review
What an absolute nightmare this transaction has been. Starting with my buyers solicitor (their partner company) not being able to do shared ownership, which they recommended knowing fully well it was a shared ownership property. It was all down hill from here. We gave them months to sort the buy and sell documents out whilst our new house was going through surveys, however none of this was prepared. A complete lack of planning and organisation. When it came to completing, which took 5 attempts, we were completely shocked by the rude staff and how we were treated. A lack of communication led us to having to call each day for an update and when doing this we were shouted at and and accused of micro managing and patronising, words from the branch partner. When we decided to go in to branch to get a clear understanding of what is going on, after having no communication ( 2 days before mortgage expiry), the branch manager was rude and completely unprofessional. Telling me that he will not speak to me any further and will completely close all of the accounts because I said I do not trust him to do what is needed after lying to us on numerous occasions. I then had to reiterate that he is willing to let 3 house sales fall through because I said this, of which he confirmed. How pathetic! Their mortgage broker incorrectly put in the wrong amount for my property which led to all 3 sales nearly falling through, of which The branch manager would of have known. Instead of telling us this, he led us to believe we were awaiting another lender to release money. The whole process was a complete disgrace, unprofessional, rude and dishonest staff.
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Signed a contract just two ...
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1 Star Review
By : 'BigC' Services : Letting( As a Tenant ) Rent PCM : £1275 Would you recommend ? : No Postcode : MK9
27 Dec 2020
People found this helpful4
Signed a contract just two ago and had loads problems. 1275 pcm and the following service.
* Both bathroom's aren't functional in side of shower heads.
* 2 out of 12 lights working.
* shower head is broken hence no water, shower cabin is broken hence we can't get... Read Full Review
Services : Letting( As a Tenant )Date: 27th Dec 2020
Signed a contract just two ago and had loads problems. 1275 pcm and the following service.
* Both bathroom's aren't functional in side of shower heads. * 2 out of 12 lights working. * shower head is broken hence no water, shower cabin is broken hence we can't get inside. * Dishwasher responding randomly, washing machine was full of mould.. * 2 Radiators aren't working. * Main bathroom has a serious water leak, which probably takes at least two weaks to find the problem. All neigbours are coming for the serious leakage. * Kitchen sink leaks
Choice is yours. You may be renting a property with the above fault list. This is the worst service I've ever seen in my life, totally defective property and an illegal action against renting act. Stuff member Estate agent Matthew has intentionally tried to rent the property with inadequate conditions without any excuses.
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Unprofessional Sales ...
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1 Star Review
By : 'Yash' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : MK4
6 Aug 2018
People found this helpful3
I asked them to list my property for sale and this is the slowest estate agent I have worked for ever. I am a landlord and keep buying and selling proprieties all over the country and I must say this branch is the most unprofessional branch I have ever dealt with. Took them three weeks from the day ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 5th Aug 2018
I asked them to list my property for sale and this is the slowest estate agent I have worked for ever. I am a landlord and keep buying and selling proprieties all over the country and I must say this branch is the most unprofessional branch I have ever dealt with. Took them three weeks from the day details were agreed to posting and another four weeks for to arrange first viewing, really!!!
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Thank you so much for being ...
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5 Star Review
By : 'Louise' Services : Sales( As a Buyer ) Sold price : £485000 Would you recommend ? : Yes Postcode : MK14
29 Sept 2017
People found this helpful1
Thank you so much for being the only proactive people during our purchase. Vanessa and Harrison were really helpful from day 1 and we really appreciate all your hard... Read Full Review
Thank you so much for being the only proactive people during our purchase. Vanessa and Harrison were really helpful from day 1 and we really appreciate all your hard work
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I have dealt with this branch ...
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5 Star Review
By : 'Lynne' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : MK6
13 Jul 2017
People found this helpful0
I have dealt with this branch for nearly four years and with the current manager James for the last couple of years. I have always found his service to be fantastic. He is friendly approachable and most importantly efficient. He puts himself out and goes the extra mile to ensure that both tenant... Read Full Review
Comments on Agent Fees
At the time that I entered in to the contract with them the fees were in line with the other agents in town. The big difference was the service I received. I would not consider moving as I am more than happy with the service and the fees that I pay.
Services : Letting( As a Owner )Date: 12th Jul 2017
I have dealt with this branch for nearly four years and with the current manager James for the last couple of years. I have always found his service to be fantastic. He is friendly approachable and most importantly efficient. He puts himself out and goes the extra mile to ensure that both tenant and landlord are completely satisfied. I am kept up to date with any problems that the tenant may have and he ensures that any works I have requested are dealt with promptly and efficiently in order to maintain a good relationship with the tenant. I would thoroughly recommend James and the Milton Keynes branch to any prospective tenant or landlord.
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We received TERRIBLE ...
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1 Star Review
By : 'Never' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : No Postcode : MK16
21 Jun 2017
People found this helpful2
We received TERRIBLE treatment. Paperwork was thrown together & unprofessional. The manager didn't even know the difference between a company reg number & a VAT reg number. When we disagreed with him re anything he would begin to shout. They lied about promises made then treated us poorly... Read Full Review
Services : Letting( As a Tenant )Date: 20th Jun 2017
We received TERRIBLE treatment. Paperwork was thrown together & unprofessional. The manager didn't even know the difference between a company reg number & a VAT reg number. When we disagreed with him re anything he would begin to shout. They lied about promises made then treated us poorly throughout. At the end of the tenancy they gave the landlord the wrong moving out date & ended up on the phone asking us to vacate early. It was a total shambles by people who clearly have no idea how to run a business. Even our landlord was appalled when we evidenced how we had been treated by these clowns. Avoid. Avoid. Avoid.
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