36 hours later and still no return call , this is the second occasion. No concept of customer... Read Full Review

We Really Happy to found our new flat. The Staff man very kind, really helpful and quick to help us to found our flat. He is Lewis Moore... Read Full Review

I would to say thank you to Lucia for help today with looking for a property at William H... Read Full Review

Indifferent customer service. Rang to ask if piece of land behind property in Winterton was also likely to be for sale. Obviously beyond this agent to even bother with something so difficult to establish. They never rang back and when I checked today, the property was under offer. Very arrogant... Read Full Review

Really good service. Very quick response. Very helpful. Very professional lady. Polite and extremely proficient. Look forward to renting from... Read Full Review

Very helpful friendly knowledgeable and went above and beyond to ensure that the change over of tenants for my property was easy and stress free thank you very much Cloe Stringer... Read Full Review

Bad experience from start to finish. Unhelpful rude staff who all tell you something different and dont have a clue what's going on. Loads of issues from start due to a flood from upstairs, I was very lenient and understand during this time but everything has gone down hill ever since. So... Read Full Review

Great service from Gina Comerford and the team at WH Brown - they have been looking after my properties over in Great Yarmouth for 2 years now. I use WH Brown in Norwich and have recommended them to my family for properties in Northants too. Very professional... Read Full Review

Contacted these agents online for details of a property, never got a reply so rung theme to ask again for info on this property. Turns out that i knew more than these so could agent about it, loads of just incorrect info even told me that this property was not online so how the hell did i find... Read Full Review

Nathan was a brilliant renewal Coordinater. He helped us through the whole process, answered any questions and made us very comfortable with the knowledge that he was handling everything. We trust that he would call when he says he would and happy to help however he could. We would highly recommend ... Read Full Review

Told me people waiting etc, then only one viewing. Then the real problems started. Mis information, refusal to answer emails, and then when they did not to answer the question in the email. Tried complaint process several times. Only interested in taking money, 0... Read Full Review

Got a rapid sale. Very detailed and attentive approach from Tim Howlett. Good advice given re preparation. We felt comfortable with the approach to the sale, and the advice... Read Full Review

I was with another company for over 8 months and within two weeks of changing to WH Brown my property was sold. Admittedly I lowered the price as I was after a quick sale and fortunately WH Brown found me a buyer straightaway. I have nothing but praise for their service and would recommend... Read Full Review

We have had a very professional experience with both Sarah and Gina from the start of our tenancy, they have been great dealing with the on going issue of the heating within the property, they have worked well within the constraints of the landlord and have offered a very pleasant... Read Full Review

First class attention to detail with regard to my requirements as a Landlord. Achieved a full price offer very quickly, exceeding my expectations in terms of price achieved and speed of tenant moving in. This is a repeat of my previous experience with Gina regarding another property last year. A... Read Full Review

Sarah and the team are extremely efficient with the letting of our properties, paperwork and queries. Providing quick responses and going the extra mile for us as their... Read Full Review

This branch was recommended to me by a close friend and I wasn't disappointed. Everything was efficient and smooth, my property was let within 48 hours with an excellent tenant. I would always use William H Brown to re-let my property from now on and would certainly recommend them to any... Read Full Review

Sarah Knott at William H Brown has been dealing with my tenancy from June 2014, she is very helpful and will always follow up on a phonecall to make sure everything's okay and going as expected. Sarah seems to want to go the extra mile to make sure our application went smoothly prior to us moving ... Read Full Review

I chose to go with the Great Yarmouth branch to let my property, the service I received from them was very impressive. Within 2 days of my property going on the market they had carried out a viewing and let the property successfully to a professional Tenant. Gina and Sarah were very organised and... Read Full Review

Whilst it took a while to sell my property when a buyer was found the process was very straightforward and any questions and communications to the buyers through the agent were dealt with very promptly and satisfactorily. Previously to the selling of the property, the agent also acted as my... Read Full Review