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Braintree, CM7
4.7/5, 23 Reviews
86% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
91% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £235,000 | £613,000 |
| Lettings | 100% | 91% | £800 | £1,450 |
Address
William H Brown
51-53 High Street, Braintree, Essex
CM7 1JX
01376409020
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Social Media
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Latest Properties
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William H Brown Branches (View All 145)
WONDERFUL ...
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5 Star Review
Gary
By : 'PHAIK'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : CM6
28 Apr 2025
People found this helpful0
I had a very good experience with Lucy Littletonshe had always presented with a very professional manner, patience with client. More then happy her service. Thank you so much... Read Full Review
Comments (0)
I had a very good experience with Lucy Littletonshe had always presented with a very professional manner, patience with client.
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PHAIK said about William H Brown
Services : Letting( As a Prospective Landlord/Tenant )Date: 27th Apr 2025
I had a very good experience with Lucy Littletonshe had always presented with a very professional manner, patience with client.
More then happy her service.
Thank you so much Lucy
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I have just rented out my ...
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5 Star Review
Nathan
By : 'Julie'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : CM7
30 Jun 2024
People found this helpful0
I have just rented out my property through WHB l have explained to them issues that l have previously had through another company. The right tenants have been found for my property, l have been kept updated throughout process, Nathan Bourne in lettings who has dealt with my property has been... Read Full Review
Comments (0)I have just rented out my property through WHB l have explained to them issues that l have previously had through another company.
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Julie P said about William H Brown
Services : Letting( As a Owner )Date: 30th Jun 2024
I have just rented out my property through WHB l have explained to them issues that l have previously had through another company.
The right tenants have been found for my property, l have been kept updated throughout process, Nathan Bourne in lettings who has dealt with my property has been honest and upfront.
Fully explained everything, would highly recommend.
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A very good experience from ...
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5 Star Review
Laura
Jenna
By : 'Karen'
Services : Sales( As a Vendor )
Sold price : £613000
Would you recommend ? : Yes
Postcode : CM7
28 Jul 2023
People found this helpful0
A very good experience from start to completion. Once a buyer had been found , Jenna made the process very straightforward and was always quick to reply to any... Read Full Review
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Karen Payne said about William H Brown
Services : Sales( As a Vendor )Date: 28th Jul 2023
A very good experience from start to completion. Once a buyer had been found , Jenna made the process very straightforward and was always quick to reply to any queries.
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5 Star Review
Jamie
By : 'Booby'
Services : Letting( As a Tenant )
Rent PCM : £876
Would you recommend ? : No
Postcode : CM7
22 Mar 2023
People found this helpful0
Would like to thanks Jamie House for all his help in the renting of my house.very supportive and helpful during the whole... Read Full Review
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Booby Baby said about William H Brown
Services : Letting( As a Tenant )Date: 22nd Mar 2023
Would like to thanks Jamie House for all his help in the renting of my house.very supportive and helpful during the whole process.
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They where lovely and made ...
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5 Star Review
Jamie
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM7
20 Dec 2022
People found this helpful0
They where lovely and made the process really easy to understand and didn't take to long at all amazing... Read Full Review
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Matt said about William H Brown
Services : Letting( As a Tenant )Date: 20th Dec 2022
They where lovely and made the process really easy to understand and didn't take to long at all amazing agents
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5 Star Review
Jamie
By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CM7
25 Oct 2022
People found this helpful0
My experience with you was an exceptional show of professionalism and commitment. You went some extra miles to ensure i got the suitable property, though it was rigorous but i think its worth it. Chris... Read Full Review
Comments (0)My experience with you was an exceptional show of professionalism and commitment. You went some extra miles to ensure i got the suitable property, though it was rigorous but i think its worth it.
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Chris Okpara said about William H Brown
Services : Letting( As a Tenant )Date: 25th Oct 2022
My experience with you was an exceptional show of professionalism and commitment. You went some extra miles to ensure i got the suitable property, though it was rigorous but i think its worth it.
Chris Okpara
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Excellent service all round ...
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5 Star Review
Jenna
By : 'Hollie'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CM7
3 Oct 2022
People found this helpful0
Excellent service all round from Jenna. Great communication, polite helpful and friendly. Jenna made sure we were happy and made the process... Read Full Review
Comments (0)Excellent service all round from Jenna. Great communication, polite helpful and friendly.
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Hollie Barnard said about William H Brown
Services : Online Auctions( )Date: 2nd Oct 2022
Excellent service all round from Jenna. Great communication, polite helpful and friendly.
Jenna made sure we were happy and made the process easy.
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5 Star Review
Jamie
By : 'Anísia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM77
31 Aug 2022
People found this helpful0
Would like to thanks Jamie House for all his help in the renting of my new house. Very supportive and helpful during the whole... Read Full Review
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Anísia Rodrigues said about William H Brown
Services : Letting( As a Tenant )Date: 30th Aug 2022
Would like to thanks Jamie House for all his help in the renting of my new house. Very supportive and helpful during the whole process.....
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Supportive ...
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5 Star Review
Jenna
By : 'Charlene'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM7
24 Aug 2022
People found this helpful0
I would like to thank Jenna for all her help during the buying process. Jenna, was supportive from start to finish. Jenna was on the ball and constantly pushing for the sale to go through. Jenna was always on the end of the phone to put my mind at ease when I had questions/ queries. It was... Read Full Review
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Charlene Randall Coles said about William H Brown
Services : Sales( As a Buyer )Date: 23rd Aug 2022
I would like to thank Jenna for all her help during the buying process. Jenna, was supportive from start to finish. Jenna was on the ball and constantly pushing for the sale to go through. Jenna was always on the end of the phone to put my mind at ease when I had questions/ queries. It was refreshing to be met with such a friendly and warm personally. Thanks for your support Jenna!
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We were very happy with the ...
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5 Star Review
Jenna
By : 'Nora'
Services : Sales( As a Vendor )
Sold price : £243950
Would you recommend ? : Yes
Postcode : CM7
15 Aug 2022
People found this helpful0
We were very happy with the service we received from Jenna at William H Brown. She was friendly, professional and... Read Full Review
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Nora Ridley said about William H Brown
Services : Sales( As a Vendor )Date: 15th Aug 2022
We were very happy with the service we received from Jenna at William H Brown. She was friendly, professional and supportive.
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Very helpful and professional ...
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5 Star Review
Jamie
By : 'Gordon'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : CM7
27 Jun 2022
People found this helpful0
Very helpful and professional staff. Had a difficult situation with landlord that had left me upset and annoyed. Jamie House and his team dealt with it very well managing to calm me down and help easy my mind of some of the worries I had. Found them very helpful and effort made to get answers I... Read Full Review
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Gordon said about William H Brown
Services : Letting( As a Tenant )Date: 27th Jun 2022
Very helpful and professional staff. Had a difficult situation with landlord that had left me upset and annoyed. Jamie House and his team dealt with it very well managing to calm me down and help easy my mind of some of the worries I had. Found them very helpful and effort made to get answers I needed
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Fantastic staff, everyone is ...
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5 Star Review
Jenna
By : 'Yvette'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM7
24 Jun 2022
People found this helpful0
Fantastic staff, everyone is so helpful, special thanks to Jenna who has helped us computer idiots through the selling and buying process, thanks Jenna and to all in... Read Full Review
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Yvette said about William H Brown
Services : Sales( As a Vendor )Date: 24th Jun 2022
Fantastic staff, everyone is so helpful, special thanks to Jenna who has helped us computer idiots through the selling and buying process, thanks Jenna and to all in Braintree
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I wanted to buy and sell with ...
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5 Star Review
Warren
By : 'Gillan'
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : CM7
10 Jan 2022
People found this helpful0
I wanted to buy and sell with the same estate agent and I was able to acheive this with W.H.Brown Braintree and Sudbury branches. Which they both kept in close contact all along the way so we could acheive our goal. A Big Thankyou to Warren at the Braintree Branch who pushed things forward to... Read Full Review
Comments (0)I wanted to buy and sell with the same estate agent and I was able to acheive this with W.H.Brown Braintree and Sudbury branches. Which they both kept in close contact all along the way so we could acheive our goal.
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Gillan Noble said about William H Brown
Services : Sales( As a Vendor )Date: 10th Jan 2022
I wanted to buy and sell with the same estate agent and I was able to acheive this with W.H.Brown Braintree and Sudbury branches. Which they both kept in close contact all along the way so we could acheive our goal.
A Big Thankyou to Warren at the Braintree Branch who pushed things forward to complete everything by Christmas
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Ollie and Laura have been ...
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5 Star Review
Laura
Ollie
By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CM7
6 Jul 2020
People found this helpful0
Ollie and Laura have been absolutely fantastic! can’t thank William H brown Braintree enough Very helpful and Efficient service throughout Very highly... Read Full Review
Comments (0)Ollie and Laura have been absolutely fantastic! can’t thank William H brown Braintree enough
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Peter Gardiner said about William H Brown
Services : Letting( As a Owner )Date: 5th Jul 2020
Ollie and Laura have been absolutely fantastic! can’t thank William H brown Braintree enough
Very helpful and Efficient service throughout
Very highly recommended
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Ollie and Laura were amazing ...
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5 Star Review
Laura
Ollie
By : 'April'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM7
1 Jul 2020
People found this helpful0
Ollie and Laura were amazing throughout the whole process of us renting a flat through william h brown, they answered every question and couldn’t do enough to help us. William h brown are lucky to have two fantastic hard working employees like them. Thank you... Read Full Review
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April rutland said about William H Brown
Services : Letting( As a Tenant )Date: 30th Jun 2020
Ollie and Laura were amazing throughout the whole process of us renting a flat through william h brown, they answered every question and couldn’t do enough to help us. William h brown are lucky to have two fantastic hard working employees like them. Thank you again!
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Outstanding! ...
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5 Star Review
Jack
Alice
By : 'Chelsie'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : CM7
1 Feb 2019
People found this helpful0
Outstanding service very friendly people and very helpful, would defiantly recommend them to anyone who is thinking of moving! Thanks... Read Full Review
Comments on Agent Fees
Would defiantly recommend them!
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Chelsie and Chris said about William H Brown
Services : Letting( As a Tenant )Date: 1st Feb 2019
Outstanding service very friendly people and very helpful, would defiantly recommend them to anyone who is thinking of moving! Thanks guys!!
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Fantastic support and helpful ...
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5 Star Review
Alice
Jack
By : 'Cheryl'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CM77
4 Dec 2018
People found this helpful0
The Lettings team at WHBrown are awesome. Alice and Jack were helpful and went out of their way to accommodate my many questions regarding taking on my new tenancy. Alice kept me updated regularly with progress and details which definitely put my mind at ease during a very stressful time when... Read Full Review
Comments on Agent Fees
I have rented privately for many years and have not needed to use a letting agent. I was expecting extra expense but didn’t think it was anymore or any less than other agents.
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Cheryl H-C said about William H Brown
Services : Letting( As a Tenant )Date: 4th Dec 2018
The Lettings team at WHBrown are awesome. Alice and Jack were helpful and went out of their way to accommodate my many questions regarding taking on my new tenancy. Alice kept me updated regularly with progress and details which definitely put my mind at ease during a very stressful time when there are so many things to think about! Huge thanks x And keep up the good work!
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Thankyou ...
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5 Star Review
By : 'Gill'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM7
28 Jul 2018
People found this helpful0
I asked for a quick sale on the property and the staff were excellent. Didn`t let me down and were honest, communication very good and staff very approachable. Very pleased with the service they provided. Thank you for all your... Read Full Review
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Gill Hardy said about William H Brown
Services : Sales( As a Vendor )Date: 27th Jul 2018
I asked for a quick sale on the property and the staff were excellent. Didn`t let me down and were honest, communication very good and staff very approachable. Very pleased with the service they provided. Thank you for all your help.
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Totally professional and such ...
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5 Star Review
Alice
By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM6
23 Jul 2018
People found this helpful0
Alice indtroduced us to a property that had come on the market because she understand our needs and requirements and treated with respect and as individuals, her bubbly personality come shining through and she was just as excited that she knew she had found the right property for us , words are not ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Alice indtroduced us to a property that had come on the market because she understand our needs and requirements and treated with respect and as individuals, her bubbly personality come shining through and she was just as excited that she knew she had found the right property for us , words are not enough to show our gratitude towards her and to go above and beyond to help us she is fantastic person and a totally professional in the way she has guided us thru from start to finish , thank you Alice help and support
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Martin , Marion said about William H Brown
Services : Letting( As a Tenant )Date: 22nd Jul 2018
Alice indtroduced us to a property that had come on the market because she understand our needs and requirements and treated with respect and as individuals, her bubbly personality come shining through and she was just as excited that she knew she had found the right property for us , words are not enough to show our gratitude towards her and to go above and beyond to help us she is fantastic person and a totally professional in the way she has guided us thru from start to finish , thank you Alice help and support
Martin white and Marion Saltmarsh
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1 Star Review
Gary
Stephen
By : 'Noah'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : CM7
8 Jul 2017
People found this helpful8
If you would like to be fleeced for your rent money when your property is not fit to live in, repeatedly lied to, ignored and receive categorically the worst customer service with all the apathy, empathy and compassion of a flock of dead eyed vultures, then I recommend you choose William H... Read Full Review
Comments on Agent Fees
Bad, laughable, they should be embarrassed &/ or ashamed. For what they charge and for what they do when it is really required (I did not just spill a glass of water on the carpet!), they need severely taking to task. Any other customer service industry they would go bust as they couldn't run a bath
Comments (0)If you would like to be fleeced for your rent money when your property is not fit to live in, repeatedly lied to, ignored and receive categorically the worst customer service with all the apathy, empathy and compassion of a flock of dead eyed vultures, then I recommend you choose William H Brown.
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Noah of Braintree said about William H Brown
Services : Letting( As a Tenant )Date: 7th Jul 2017
If you would like to be fleeced for your rent money when your property is not fit to live in, repeatedly lied to, ignored and receive categorically the worst customer service with all the apathy, empathy and compassion of a flock of dead eyed vultures, then I recommend you choose William H Brown.
I had the misfortune to have my rented property flooded when a local stream flooded at the beginning of June, sending heavily silted stream and drain water into my property and that of 7 of my neighbours in the same row.
Did WHB send anyone out to help their stranded customer or protect their Clients property, no, not for 4 days and then only for a cursory glance to check for damage.
And while my neighbours, the majority of whom are owner occupiers were being put up in hotels, the 2 households who rent were amazingly told to stay where we were for full rent as apparently as we live in Noah's ark. Yes, to WHB, they felt it was perfectly acceptable as their contractor (we'll call him Bryan to protect his identity) was told to include this statement in his quoted works, even though he a) admitted to me twice that he was told to put it into his statement by WHB, b) he personally believed that I should have been put in alternative accommodation from day 1, c) he conducted no tests on any of the water or surfaces, d) he wasn't qualified to give such a judgement, it was just his opinion. Even their girl on the helpdesk seemed surprised when I reminded her for the 14th time where the water had come from, "oh, I though it was spring water". Evian or Peckam Springs it is not.
Not one person from WHB themselves have to date set foot on the property over this issue. No one wants to hear or act upon what I am repeatedly telling them. They just want to take my money and do sweet FA.
All the while they had been telling me the landlord didn't want to contact me direct, and at the same time telling him I was happy with all the arrangements being made.
It took a rather shirt and curt email to him after 3 weeks of living in a feted, sweaty, hot, damp, mushroom factory/ industrial green house for him to realise that I wasn't a happy bunny, rather a furious, frustrated, infuriated, slightly damp smelling mad hare.
It is he who finally relented and arranged to have me put in alternative accommodation, doing this while he is abroad while WHB sat not 500 yards up the road playing back gammon and sitting on their Neanderthal like hands or whatever it is they do to pass the time of day. They continue to state that the property is habitable, despite repeated being invited down to show me how they believe this or provide any evidence other than the opinion of one of their own unqualified workers. Yes, now I have been advised to only go through their solicitor as they are unable or unwilling to budget from their pig ignorant stand point. The National customer services manager himself told me that he didn't respect me during one exchange when I invited him to come down and look me in the eye while standing in my living room with its wet floors, hot, damp smell and furniture raised up on bricks while a dehumidifier (that I arranged, not them) whirs loudly 24 hours a day, and tell me that the property is habitable
No one at WHB can or wants to answer these simple questions; 'if you were staying in a hotel and your room had been flooded, would you stay in it? Would you want your kids to stay in it? Would you pay for it? Would you ask to swap rooms? Would you accept the hotel manager saying to you over the phone that his boy Manuel said it was fine so you can stay where you are and pay the full tariff?
Give this company a wide birth. Comically bad service, rotten to the very core of the organization in my view, and everyone who works for them or the wider group either have no soul or no conscience, or probably both.
A company's culture comes from the top, and in my ill fated experience, everyone I have dealt with associated with this callous company have displayed all the character traits akin to a school of circling sharks.
Save your money, save your blood pressure, save your sanity and the possibility of developing Tourette's and use anyone else on the market. The cup of coffee next to me could run a better property company. It shows a degree of warmth which is one up on them already.
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