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Ilkeston, DE7
4.3/5, 7 Reviews
86% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £400 | £400 |
Address
Whitegates Estate Agents
7 Bath Street, Ilkeston, Derbyshire
DE7 8AH
0115 932 2376
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Whitegates Estate Agents Branches (View All 54)
The agents were very helpful ...
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1 Star Review
By : 'lb'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : DE7
5 Aug 2015
People found this helpful1
The agents were very helpful when looking for a new property, but once we had set up the tenancy the attitude changed. When we had the first house check after 3 months we were told that checks would be every 6 months. However we were contacted 3 months later and told we should be expecting another ... Read Full Review
What agent could do to change your mind?
the rent was increased with very little notice or reason and the service was painfully slow
Comments on Agent Fees
the rent was increased with very little notice or reason and the service was painfully slow
Comments (0)
The agents were very helpful when looking for a new property, but once we had set up the tenancy the attitude changed.
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lb said about Whitegates Estate Agents
Services : Letting( As a Tenant )Date: 4th Aug 2015
The agents were very helpful when looking for a new property, but once we had set up the tenancy the attitude changed.
When we had the first house check after 3 months we were told that checks would be every 6 months. However we were contacted 3 months later and told we should be expecting another inspection.
Inspections lasted less than 2 minutes and staff were not helpful or willing to talk whilst at the property - they also wandered through the house with shoes on no offer to take them off.
when we reported issues such as peeling paint/ leaking toilet there was no rush to sort things out. when the toilet was leaking i had to ring three times over two weeks just to get them to pass our details to the plumber. then instead of passing our details on they instructed him to come straight over leaving me with a surprise visit.
Little care was taken over the fact that the delay in organizing a plumber meant that the carpet had been water damaged - we fixed this at our own cost.
Part way through the tenancy I moved out of the property after splitting up with my partner - we both informed whitegates via phone and email. I received a reply email saying they would be in contact if anything further was required - I received nothing further. 2 months later I received an email saying a home check was due - something which was very upsetting after having gone through such an upheaval. I immediately replied to the email asking why they were still contacting me only to receive no reply.
The staff were generally rude and unhelpful, there was no organisation between the staff and landlord and things only seemed to get done if the staff were pestered.
Definitely would not use whitegates in the future
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I have just purchased a ...
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5 Star Review
By : 'joanne'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
14 Aug 2012
People found this helpful0
I have just purchased a property through whitegates and dealt with carol with whom i found exceeded all expectations,not only with dealing with my purchase but with doing alot of chasing on the sale of my own property that was up with another estate agents. I could definately say that when the time ... Read Full Review
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joanne said about Whitegates Estate Agents
Services : Sales( As a Buyer )Date: 14th Aug 2012
I have just purchased a property through whitegates and dealt with carol with whom i found exceeded all expectations,not only with dealing with my purchase but with doing alot of chasing on the sale of my own property that was up with another estate agents. I could definately say that when the time comes to sell my property i will be using whitegates and i would highly recommend them, especially carol :)
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Carol made sure we were ...
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5 Star Review
By : 'Phil'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
14 Aug 2012
People found this helpful0
Carol made sure we were constantly updated with what was happening, giving us guidance and and helping when ever she could. It made the whole process a lot smoother and relitively un-stressful so that we got the house we wanted. She is a credit to the company she works... Read Full Review
Comments (0)Carol made sure we were constantly updated with what was happening, giving us guidance and and helping when ever she could. It made the whole process a lot smoother and relitively un-stressful so that we got the house we wanted.
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Phil Renshaw said about Whitegates Estate Agents
Services : Sales( As a Buyer )Date: 14th Aug 2012
Carol made sure we were constantly updated with what was happening, giving us guidance and and helping when ever she could. It made the whole process a lot smoother and relitively un-stressful so that we got the house we wanted.
She is a credit to the company she works for.
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Brian did the valuation on my ...
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4 Star Review
By : 'ita'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
9 Jul 2012
People found this helpful0
Brian did the valuation on my property which i was happy with. After that Carol the office manager deal with me. They arranged the viewing and when an offer came in informed me. I was disappointed when the 1st offer fell thorough when they couldn't get a mortage as i only accepted the offer as i... Read Full Review
Comments (0)Brian did the valuation on my property which i was happy with. After that Carol the office manager deal with me. They arranged the viewing and when an offer came in informed me.
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ita carroll said about Whitegates Estate Agents
Services : Sales( As a Vendor )Date: 8th Jul 2012
Brian did the valuation on my property which i was happy with. After that Carol the office manager deal with me. They arranged the viewing and when an offer came in informed me.
I was disappointed when the 1st offer fell thorough when they couldn't get a mortage as i only accepted the offer as i was assured that the buyer had a mortage offer. However a new offer in fast. I was very happy with Carol work and felt that she did keep on top of the progress, and when it was delayed she kept me calm and did all she could to chase the buyer solicitors. I would cetainly recommend this agent .
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No prblems experienced at all ...
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5 Star Review
By : 'Chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
25 Jun 2012
People found this helpful0
No prblems experienced at all with Whitegates. Carol who delt with the property was especially helpful in ansewring any questions I asked and kept me well informed about the whole process of moving as this was my fist house... Read Full Review
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Chris said about Whitegates Estate Agents
Services : Sales( As a Buyer )Date: 25th Jun 2012
No prblems experienced at all with Whitegates. Carol who delt with the property was especially helpful in ansewring any questions I asked and kept me well informed about the whole process of moving as this was my fist house move.
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Whitegates were promp,t ...
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5 Star Review
By : 'EmmaBall'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
28 Mar 2012
People found this helpful1
Whitegates were promp,t proffesional and sold my house within 2 days of it being put onto the market. They comminucated well with us as the vendors and were happy to check for mail once we had moved out. We also purchased that house with them and they went out of their way to help us. I'd... Read Full Review
Comments (0)Whitegates were promp,t proffesional and sold my house within 2 days of it being put onto the market. They comminucated well with us as the vendors and were happy to check for mail once we had moved out.
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EmmaBall said about Whitegates Estate Agents
Services : Sales( As a Vendor )Date: 27th Mar 2012
Whitegates were promp,t proffesional and sold my house within 2 days of it being put onto the market. They comminucated well with us as the vendors and were happy to check for mail once we had moved out.
We also purchased that house with them and they went out of their way to help us.
I'd definately recommend Whitegates for both buying and selling your proprty.
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Our experience with the ...
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5 Star Review
By : 'KT'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
8 Dec 2011
People found this helpful0
Our experience with the Ilkeston branch of Whitegates has been 100% positive. The service received, right from the valuation through to completion and beyond has been outstanding. The entire team (and especially one particular member of staff) have been professional, helpful and nothing was... Read Full Review
Comments (0)Our experience with the Ilkeston branch of Whitegates has been 100% positive.
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KT said about Whitegates Estate Agents
Services : Sales( As a Vendor )Date: 8th Dec 2011
Our experience with the Ilkeston branch of Whitegates has been 100% positive.
The service received, right from the valuation through to completion and beyond has been outstanding. The entire team (and especially one particular member of staff) have been professional, helpful and nothing was ever too much trouble. We were kept up to date with any developments promptly, they liaised with anyone required on our behalf and ensured that the process was as smooth as it could be.
As vendors, we were also pleased that the viewings they arranged were people interested in the property not just to make numbers up. They made sure that we had feedback from each of the viewings and made suggestions as appropriate.
We would have no hesitation in recommending this branch of Whitegates.
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