The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 2 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £450 | £775 |
Wainwright & Edwards
3a Station Road, Preston, Lancashire
PR4 6SN
01772 814863

By : 'Lyndsey'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : PR8
Absolutely shocking service! These are refusing to pay back my £200 holding deposit! No where in any emails was it stated how long the property would be held for before they put it back on the market! Kerris has one disgraceful attitude and as for telling me it's not her problem, what kind of ... Read Full Review
Kerris could of had a nice attitude instead of a disgusting attitude!
Would never of paid if I was given the correct information


By : 'Client'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : SOUT
Be aware , when you are paying the reference or admin fee of £ 85.00. Make sure you have everything at all steps in writting , because they did not tell the truth and they just took my money and cause me stress, but you dont get anywhere with them. Very... Read Full Review
They need to rethink their communication methods, during application process. For example: avoid not returning people`s calls, and misinforming or not informing people. Avoid verbal agreements and discussions, aim for all steps in writting Avoid promising things, when they cannot guarantee a result Advertise properties online, as they truly look like Be a lot more organised and don`t show that much ignorance. Don`t make the customer work instead of the agency. Me personally felt like that I am paying for them and doing all the work and almost chasing after them to get me any kind of response. A customer , especially when it comes to the question of where they are going to live, needs to feel that you do care. Behavoiurs such as ignorance or unresponsive communication will make customers think that the agency doen not want their business and leave them in doubt and frustration.
They should be more carefull and not take people`s money unless, they are sure that they can give them something in return.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.