By : 'LuLu' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SO31
13 May 2016
People found this helpful1
Unreliable. Slow. Not on the ball. Full of empty promises. Estate agents have such a bad reputation but they bring it on themselves. The promise of a quick sale at the best price adding great value and customer service.... the most common lie told to hopeful house seller and buyers. Walker and... Read Full Review
What agent could do to change your mind?
Reasonable fees (they do price matches so do haggle if you use this agent) but then again you get what you pay for....
Comments on Agent Fees
Reasonable fees (they do price matches so do haggle if you use this agent) but then again you get what you pay for....
Services : Sales( As a Vendor )Date: 12th May 2016
Unreliable. Slow. Not on the ball. Full of empty promises. Estate agents have such a bad reputation but they bring it on themselves. The promise of a quick sale at the best price adding great value and customer service.... the most common lie told to hopeful house seller and buyers. Walker and Waterer are everything they promise NOT to be. If you want to be left high and dry, out of pocket and down right disappointed then these are the agents for you! Great work team... I know buying and selling is a tedious game full of curve balls and knocks but lack of communication and effort from your estate agent shouldn't be the reason why, unfortunately after entrusting W&W with our property this is exactly what we got. We have since moved on to another agent who offered a far more comprehensive service at the same cost.
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1 Star Review
By : 'Tiny' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : SO30
23 Aug 2013
People found this helpful3
I completely agree with the review left. We have had terrible trouble with them. They lie, don't listen and still expect to get paid!! We chose them, because we thought they would care for our property, but to be honest a barrel of monkeys could have done a better job!! Please please please do not ... Read Full Review
What agent could do to change your mind?
Listened to what we were say
Done what they were contracted to do
Contacted us when promised
Sorted issues quicker
Services : Letting( As a Owner )Date: 22nd Aug 2013
I completely agree with the review left. We have had terrible trouble with them. They lie, don't listen and still expect to get paid!! We chose them, because we thought they would care for our property, but to be honest a barrel of monkeys could have done a better job!! Please please please do not use these people if you care about your property and you want a stress free service, or infact as it turns out a service at all!!! I don't normally write reviews but really want people to avoid these morons!!!
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The staff did not return ...
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1 Star Review
Oliver
Tom
By : 'S.Marsh' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : PO14
16 Apr 2013
People found this helpful5
The staff did not return calls,incorrectly made an error in the contract allowing a dog to be in our property for months which no doubt deficated in the house and garden which is likely why the carpet is stained.And then had the audacity to say we agreed to it!!
Tom Winzar was simply awful and... Read Full Review
What agent could do to change your mind?
- Been punctual in their responses
- Not try to play people of at each other because they are separated
- Hire professional staff capable of understanding that they are paid for a service and as such should deliver a satisfactory level of it.
- Verify the accuracy of their contracts
- Not to promise results and deliver nothing
Services : Letting( As a Owner )Date: 15th Apr 2013
The staff did not return calls,incorrectly made an error in the contract allowing a dog to be in our property for months which no doubt deficated in the house and garden which is likely why the carpet is stained.And then had the audacity to say we agreed to it!! Tom Winzar was simply awful and responding or getting even the simplistic of things done that we requested.I CANNOT stress enough that these people are truly awful with little understanding of customer service.....The manager Oliver lost us during an important call and did not even bother to ring back along with generally promising action and delivering very little changing meeting times at short notice despite us having to move work around to suit their initial time scales,we feel saddened and we feel let down and our property has to get fumigated due to the dog issue and the damage inflicted by a tenant they felt suitable fixed!
Go with Walker and Waterer at your own peril!
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Awards won by Walker & Waterer, Park Gate SO31 7GE