I engaged Victoria Knight for "introduction only" service back in 2016, at the time I signed a fee agreement which included a clause that I would have to pay them a yearly fee regardless of whether they managed the property or not as long as the tenants resided there. At the time this... Read Full Review

Victoria Knight and and there sister company Reliance Property Management Specialists are one of the most horrible agents I have had the misfortune of dealing with Some of the staff are belligerent, unhelpful and horrendously deceitful The service that has been provided has been amateurish and... Read Full Review

Nirmal Kalirai (Kal) is a tremendous asset to Victoria Knight, Stratford. My main point of contact was John Ince (since moved to their Walthamstow branch), however, in John's absence, I regularly conversed with Kal on the phone. He would always take my calls, if available, and was always at hand to ... Read Full Review

I rented out my flat through Victoria Knight for nearly 10 years with less than a week of voids over this whole time. When I came to sell, Kal the consultant surveyor at the Stratford office did a brilliant job resolving a very difficult and complex issue at the point of exchange of contracts.... Read Full Review

Overall staff seem to appear ok over the phone however whilst dealing with * he is very unprofessional, defensive and unhelpful. I have brought to their attention that the repair (installation of a new combi boiler) that they had a contractor carry out directly above my property, caused a... Read Full Review

It was with a clear mindset that I had decided to use 2 agents, one, a local, VK, and the other, a more renowned, for my lettings. Sam of VK came into the scene and he was without doubt a very efficient, understanding, caring, professional agent and also a good listener too. Eventually, the... Read Full Review

Sam was honest with us from the beginning about the rent we could expect to achieve. He was then open to negotiations on the fees he... Read Full Review

Excellent communication and feedback during the entire process, highly recommended. Feedback from viewings was swift and accurate. Friendly and a pleasure to work... Read Full Review

It took a while for us to find a way to work together properly, the paper work took some time to get going, but once we got to know each other's way of working, it was good. They have automatic system that works really well, once it is all set up. I can't find any fault on the maintence side at... Read Full Review

i appreciate the good customer service provided by molly at victoria night but they need to improve with following up problems concerning their... Read Full Review

My husband and I had the great pleasure of dealing with Belinda while desperately looking for our own flat. We had just moved from Australia and had no history of renting in the UK, which had adversely affected our search for a property. We explained our situation to Belinda and she went out of her ... Read Full Review

Agent was very helpful and attentive to our needs. They were professional and willing to work to hard in order to make the whole letting process as smooth as... Read Full Review

Good sales dynamics including advertising and marketing. Contract did not include all agreed terms clearly and first month agreed charges not completely collected. Accordingly I had to do a lot of chasing with tenants and we are already in the fourth week of tenancy. This hassle should have been... Read Full Review

The staff at Victoria Knight were very helpful in aiding us find a property that suited our needs. They were very flexible on our viewing time and once we decided on a flat were very efficient in sorting out all of the relevant documentation. It only took 10 days from start to finish, which was... Read Full Review

Overall very good, staff have been friendly, professional and accommodating to me whenever I've called and I've called a lot. My only criticism would be that it appeared to be the case that Lois would be the only one dealing with the admin side of our letting so if she was away on holiday or... Read Full Review

Eni and John were nothing but patient, professional and very helpful when it came to selling my property with them. I had already rented my flat out via Victoria Knight, so was more than happy to use them to market my property. Although mine wasn't the most straightforward sale (are any of them?!), ... Read Full Review

We have worked as a landlord with Victoria Knight for many years. They are, without fail, helpful, punctual, courteous and always find us quality tenants. They also go the extra mile when they have to - thanks, Lois, for coming in on a Sunday to leave us some keys and thanks to Kal (and other... Read Full Review

Lois Ryan was always friendly and helpful when responding to any e-mails or queries we had. She was also extremely informative and made us feel at ease about the whole process from acquiring the keys to informing us how to obtain our fobs. Fantastic service all... Read Full Review

Mr Thomas was helpful, kind and effectively facilitated the various problems that inevitably occur when trying to buy a flat. He is a very skilled professional. He was an excellent communicator. He went the extra mile for us to help sort out obstacles that could have considerably delayed the... Read Full Review

I had terrible experience with Victoria Knight. They took holding deposit and promised me that they will give me a property if i clear reference checks. After a week they called me and told landlord has offered this property to someone else and made run from post to pole. They did not refund my... Read Full Review