Umega

My experience with Umega has been one of the worst; some examples of what happened are: - Bathroom floor was not replaced after two months of reporting an issue; property manager (Olga) claimed that works were not done considering the tenancy was about to end. They didnt ask me if I wanted or not ... Read Full Review

I have let my flat out through Umega for 3 years and they have been fantastic. They make everything so easy and are helpful and responsive. I also get the impression they treat tenants well as they are quick to organise and let me know about repairs, improvement works, etc. I would highly recommend ... Read Full Review

Relationship manager was a complete idiot. Scammed out of a large chunk of deposit. Was minor cleaning issues and they hired a company which charged us ... Read Full Review

I have Terrible experience with Umega Lettings. I’ve been renting property for over 3 years- nothing was done in the property, then they said I’ve 1month notice… so I’ve been waited a month to give them notice and they apologised saying…sorry ... Read Full Review

Umega have managed my property for several years, latterly through very difficult circumstances. William has been so helpful and knowledgeable about anything and everything I needed. Communication is always clear, timely and relevant. His advice has been extremely professional and helpful at all ... Read Full Review

Extremely efficient, friendly and professional service. Both Emma & Maryanne were helpful, responded quickly and were supportive throughout the whole process. Would definitely ... Read Full Review

Umega services have been appalling. Our property manager was ordering heaters and a hot water tap from the comfort of his office online. This was after leaving my family without heating or hot water for days. My husband had to run out and buy the heaters urgently as it was freezing at ... Read Full Review

Lucy is fast, responsive in providing answers / information to my request. She follow-up closely to find new tenant(s) / ... Read Full Review

Excellent and professional service. Claire was extremely reliable and a good communicator in getting my property on the market and rented. Thank ... Read Full Review

This was our first time letting out a property and the experience has had been much smoother than anticipated, especially having to sort it all out during Covid. We worked with Claire Smith who has been very helpful and quick to respond to any emails we had sent. I would highly recommend Umega to ... Read Full Review

As a tenant, my experience of letting agents was always poor. They seemed to do very little, and charge you a lot. So when I became a landlord myself, I did not have high hopes for any letting agency. Indeed, when I asked around in Edinburgh for letting agent recommendations, most people said ... Read Full Review

Thanks to the Upod 3 team, especially Caroline, and to Emily for their helpful and professional approach in the last few months to manage arrangements: (i) with tenants who, understandably, chose to leave the property at short notice, (ii) to check the property and undertake some redecoration and ... Read Full Review

I have just moved my flat over from Airbnb to Umega Lettings. Claire Smith led the transfer and couldn't have made it easier for me. Between her and the wider team they never missed a beat and I can recommend them highly enough. Thank you ... Read Full Review

Umega Pod 2 aka Simon, Ben and Georgia make my landlord life easy!!!! This team are so on the ball, I feel very relaxed that they are managing my properties well and efficiently. As importantly, they are always courteous and professional which I very much appreciate. Highly ... Read Full Review

Service from Simon Douglas was impeccable. In matchable. Very on the ball. Catered to your needs. Was very reassuring and understanding and is a huge asset to your ... Read Full Review

Flat letting is so easy with Umega - another new set of tenants and Rebecca kept me informed at all times and made brilliant suggestions for getting folk through the door to see the flat. Umega treat me as a person, not just another landlord with a number - very impressed! Thank you ... Read Full Review

Rebecca has been top drawer. From the initial enquiry, right through the process she has been outstanding. Clear and concise she has made us feel part of the ... Read Full Review

Umega letting took over the servicing for a property im currently renting. I just want to say Erin and Nikki have been fantastic from the start. Any questions I have or concerns they have always responded to me and got the matter fixed urgently. I have no faults what so ... Read Full Review

Our property manager Caroline was absolutely lovely - she popped round to introduce herself and came over once a year to check the place out. Whilst this was nominally an "inspection" I honestly felt it was more about advocating for us and what could be done at the property to improve ... Read Full Review

First class service................again! Once again all the staff at Umega have shown why it pays to use them. Knowledge, professionalism, attention to detail and a truly personal service makes it so simple to let out a property. The truth is that it feels like you are the only person they have ... Read Full Review