By : 'Malcolm' Services : Sales( As a Vendor ) Sold price : £235000 Would you recommend ? : Yes Postcode : SG8
13 Apr 2015
People found this helpful0
This is the second time that we have used Thomas Morris in as many years , this time it was to sell my mothers houses on her behalf, the sale was quick, with it having viewing within the first week of going on the market and a offer excepted within the month,
communication was good, contact by... Read Full Review
Services : Sales( As a Vendor )Date: 12th Apr 2015
This is the second time that we have used Thomas Morris in as many years , this time it was to sell my mothers houses on her behalf, the sale was quick, with it having viewing within the first week of going on the market and a offer excepted within the month, communication was good, contact by email or phone for minor details , in person with myself or mother for the rest ,
well done
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Dear 'Malcolm Hill',
Thanks for using Thomas Morris - AGAIN! The whole team ay Royston appreciate your business and your review- thank...
We had Scott value our house ...
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5 Star Review
By : 'Lindsey' Services : Sales( As a Vendor ) Sold price : £185000 Would you recommend ? : Yes Postcode : SG8
6 Apr 2015
People found this helpful0
We had Scott value our house and we were very confident that the information and valuation he offered us was very honest and realistic. He was very encouraging about the potential the house had to sell quickly without the hard pressure sales pitch that I've heard before from other agents.
We then... Read Full Review
We had Scott value our house and we were very confident that the information and valuation he offered us was very honest and realistic. He was very encouraging about the potential the house had to sell quickly without the hard pressure sales pitch that I've heard before from other agents. We then dealt with Julie in the Royston office once our sale was agreed and she was a pleasure to deal with. Julie seemed to be completely 'on the ball' with every aspect of the transaction and kept us informed of every movement of the sale. We have dealt with other estate agents in the past and in buying our present house and none of which compare to the service we received from Thomas Morris! Thank you
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Dear 'Lindsey Pinney',
Thank you for taking the time and trouble to leave such a detailed and encouraging review - it really is appreciated by all of the Thomas...
We bought and sold with ...
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5 Star Review
By : 'Kirsty' Services : Sales( As a Vendor ) Sold price : £25000 Would you recommend ? : Yes Postcode : SG8
6 Apr 2015
People found this helpful0
We bought and sold with Thomas Morris , they were excellent ! Very friendly and reassuring , I would highly recommend them to anyone buying or selling locally... Read Full Review
We bought and sold with Thomas Morris , they were excellent ! Very friendly and reassuring , I would highly recommend them to anyone buying or selling locally .
The UK's Largest Customer Review Website for the Property Industry
Dear Kirsty Charter,
Thanks a lot for such a positive review of our team at Royston and thank you also for offering to recommend our services in the...
Sold property within a couple ...
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5 Star Review
By : 'S' Services : Sales( As a Vendor ) Sold price : £122000 Would you recommend ? : Yes Postcode : SG8
3 Mar 2015
People found this helpful0
Sold property within a couple of weeks when another agent didn't sell it within 4months ( even though market was very active) Used Thomas Morris conveyancer & was very impressed- very efficient with regular updates. In all, very impressed all... Read Full Review
What agent could do to change your mind?
Same fees as other agents- would have preferred to pay less but was not really negotiable as in line with everyone else
Comments on Agent Fees
Same fees as other agents- would have preferred to pay less but was not really negotiable as in line with everyone else
Sold property within a couple of weeks when another agent didn't sell it within 4months ( even though market was very active) Used Thomas Morris conveyancer & was very impressed- very efficient with regular updates. In all, very impressed all round.
The UK's Largest Customer Review Website for the Property Industry
Dear 'S Day'
Thanks for that review -I'm so glad that you were impressed with the Royston team and Thomas Morris...
From the start all the staff ...
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5 Star Review
By : 'Peter' Services : Sales( As a Vendor ) Sold price : £212000 Would you recommend ? : Yes Postcode : SG8
18 Feb 2015
People found this helpful0
From the start all the staff at the Royston Branch, were friendly and most professional, they gave me all the details i needed to make an informed choice when selling my house, and gave me realistic information when putting the price on the house. Due to this the house was sold 2 days after it was... Read Full Review
Services : Sales( As a Vendor )Date: 18th Feb 2015
From the start all the staff at the Royston Branch, were friendly and most professional, they gave me all the details i needed to make an informed choice when selling my house, and gave me realistic information when putting the price on the house. Due to this the house was sold 2 days after it was put on to the market. Which was great for me, through the whole course of the sale, the members of staff were again proficient and reliable with all my needs and quires and questions, as it had been a while since i had been through the process. I would highly recommend the team at the Royston branch of Thomas Morris, Scott and Duncan, aswell and Gemma and Julie, they all are very professional and will do anything to help.
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Dear 'Peter Hill'
Wow! Thank you for such a thoughtful and enthusiastic review of the staff at Royston. I'm glad you were so pleased with the service you...
I was able to speak Duncan ...
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4 Star Review
By : 'Vicki' Services : Sales( As a Vendor ) Sold price : £380000 Would you recommend ? : Yes Postcode : SG8
17 Feb 2015
People found this helpful0
I was able to speak Duncan every time I needed to, but if he was out on a viewing then Jemma was able to help me perfectly. I found the level of service was professional and sprinkled with a decent amount of humour when called for, making it a pleasantly joyful experience selling my... Read Full Review
Services : Sales( As a Vendor )Date: 17th Feb 2015
I was able to speak Duncan every time I needed to, but if he was out on a viewing then Jemma was able to help me perfectly. I found the level of service was professional and sprinkled with a decent amount of humour when called for, making it a pleasantly joyful experience selling my house!
The UK's Largest Customer Review Website for the Property Industry
Dear 'Vicki B-H'
Great to hear that Duncan and the Royston team looked after you - and made you laugh! Thank...
We recently purchased a ...
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5 Star Review
By : 'Amy' Services : Sales( As a Buyer ) Sold price : £249999 Would you recommend ? : Yes Postcode : SG8
11 Jan 2015
People found this helpful0
We recently purchased a property using Thomas Morris. Jemma from the Royston branch has been a great support to both us and the elderly lady we brought from.
She has gone above and beyond her role, including picking up and dropping Mary to collect paper work and even helping her measure... Read Full Review
We recently purchased a property using Thomas Morris. Jemma from the Royston branch has been a great support to both us and the elderly lady we brought from.
She has gone above and beyond her role, including picking up and dropping Mary to collect paper work and even helping her measure furniture / rooms in her new property.
She actively chased solicitors all day every day for us, practically doing their job for them.
She has been so helpful, right down to offering to stay behind, later than her normal hours so we can collect the keys.
Although this sale took far too long Jemma made this bearable for us.
Thank you Jemma!
Many thanks
Amy & Steve
The UK's Largest Customer Review Website for the Property Industry
Dear 'Amy'
Great to hear that Jemma and the Royston team looked after you so well - including helping you with measuring for furniture. Thank you for your...
I would like to say a massive ...
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5 Star Review
By : 'Becky' Services : Sales( As a Buyer ) Sold price : £185000 Would you recommend ? : Yes Postcode : SG8
18 Dec 2014
People found this helpful0
I would like to say a massive thank you to Julie, for making the purchase of our first property as straight forward as possible.
It was a pleasure to deal with such a positive person.
My emails and calls were always answered and when Julie was out the office Jemma was also lovely to deal with.... Read Full Review
I would like to say a massive thank you to Julie, for making the purchase of our first property as straight forward as possible. It was a pleasure to deal with such a positive person. My emails and calls were always answered and when Julie was out the office Jemma was also lovely to deal with. I would highly recommend this agent and will definitely use them again in the future. THANK YOU
The UK's Largest Customer Review Website for the Property Industry
Dear 'Becky'
The team at Royston will be delighted to see your kind comments - thanks for this post and for offering to recommend us in the...
We recently sold our house ...
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5 Star Review
By : 'P&M' Services : Sales( As a Vendor ) Sold price : £242000 Would you recommend ? : Yes Postcode : SG8
9 Dec 2014
People found this helpful0
We recently sold our house with Thomas Morris and the service has been excellent. The staff are friendly and very efficient. Whenever we contacted them with a query they knew exactly what we were talking about and could help with the information we needed. We would highly recommend... Read Full Review
We recently sold our house with Thomas Morris and the service has been excellent. The staff are friendly and very efficient. Whenever we contacted them with a query they knew exactly what we were talking about and could help with the information we needed. We would highly recommend them.
The UK's Largest Customer Review Website for the Property Industry
Dear Sean
What a simple and direct review - Thank...
can't fault anything very ...
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5 Star Review
By : 'mr' Services : Sales( As a Buyer ) Sold price : £185000 Would you recommend ? : Yes Postcode : SG8
26 Oct 2014
People found this helpful0
can't fault anything very professional in dealing with any problem always kept up to date with progress with phone call or e mail helped take some of the stress from the moving experience would have no problem in recommending... Read Full Review
can't fault anything very professional in dealing with any problem always kept up to date with progress with phone call or e mail helped take some of the stress from the moving experience would have no problem in recommending them
The UK's Largest Customer Review Website for the Property Industry
Dear 'mr lewis'
It's pleasing to hear that the Royston staff kept you updated, that they dealt with the problems and reduced the stress for you. Thank you for using this...
First impression was that ...
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5 Star Review
By : 'Macbetjw' Services : Sales( As a Vendor ) Sold price : £240000 Would you recommend ? : Yes Postcode : SG8
18 Aug 2014
People found this helpful0
First impression was that Scott was very knowledgeable and enthusiastic about his job. He is very obviously a people person and very easy to communicate with. Always polite and efficient, took excellent photos of the property both inside and out, and produced an excellent brochure.He even brought... Read Full Review
Services : Sales( As a Vendor )Date: 17th Aug 2014
First impression was that Scott was very knowledgeable and enthusiastic about his job. He is very obviously a people person and very easy to communicate with. Always polite and efficient, took excellent photos of the property both inside and out, and produced an excellent brochure.He even brought the branch manager (Duncan) out to see us. Both Scott and Jemma were always available to assist with the stressful process ( at my age sometimes very stressful) and nothing was too much trouble for them, even when encountered in the street outside of office hours. They really helped us getting through it and congratulated us on exchange of contracts. I cannot thank them enough.
The UK's Largest Customer Review Website for the Property Industry
Dear Macbetjw
I'm so pleased that Scott and the rest of the Royston team appear to have looked after you so well through to exchange of contracts. Thanks a lot for sharing...
I am very pleased with the ...
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5 Star Review
By : 'Paula' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG87
14 Jul 2014
People found this helpful0
I am very pleased with the service I have received from the Royston office.
It has been a much longer procedure than originally anticipated This being due to solicitor delays further down the chain causing me a very stressful and distressing time.
Scott gave me a very supportive response one... Read Full Review
I am very pleased with the service I have received from the Royston office. It has been a much longer procedure than originally anticipated This being due to solicitor delays further down the chain causing me a very stressful and distressing time. Scott gave me a very supportive response one evening when I thought my purchase was in danger. Jemma has been amazing , she has held the deal together with her support to all parties involved. Therefore , I shall award a top score to Thomas Morris and will recommend their services to anyone who maybe thinking of moving.
The UK's Largest Customer Review Website for the Property Industry
Dear Paula slater
What a pleasing review of the team at Royston - I'm glad that Scott, Jemma and the rest of the team looked after you so well. Thanks for sharing your...
I feel that Thomas Morris ...
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5 Star Review
By : 'Roisin' Services : Sales( As a Vendor ) Sold price : £220000 Would you recommend ? : Yes Postcode : SG8
10 Jul 2014
People found this helpful0
I feel that Thomas Morris dealt with the house sale really well and was proffessionally at all times.
I found Duncan Young helpful and always kept me updated with any issues. Jemma Eusden was the main person I spoke to throughout the house sale, I feel that she was also very helpful and I cannot... Read Full Review
I feel that Thomas Morris dealt with the house sale really well and was proffessionally at all times. I found Duncan Young helpful and always kept me updated with any issues. Jemma Eusden was the main person I spoke to throughout the house sale, I feel that she was also very helpful and I cannot say how much I appreicate her help with assisting me with my queries. I would defitney use Thomas Morris again in the future and would recommend to others. Thank you Thomas Morris!
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Was this helpful?:
Duncan Young was superb ...
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5 Star Review
By : 'george' Services : Sales( As a Vendor ) Sold price : £208000 Would you recommend ? : Yes Postcode : ROYS
4 Jul 2014
People found this helpful0
Duncan Young was superb throughout the sale of my property,keeping me updated on basically a daily basis on the offers etc.
Julie Albone likewise.
Also I used Pirie Palman and again updates etc very... Read Full Review
Duncan Young was superb throughout the sale of my property,keeping me updated on basically a daily basis on the offers etc. Julie Albone likewise. Also I used Pirie Palman and again updates etc very forthcoming.
The UK's Largest Customer Review Website for the Property Industry
Dear george broom
It sounds as though you had a very positive experience with all of the team at Royston as well as from our colleagues that conduct the legal work....
The service I received was ...
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5 Star Review
By : 'VWilliams' Services : Sales( As a Vendor ) Sold price : £240000 Would you recommend ? : Yes Postcode : SG8
4 Jul 2014
People found this helpful0
The service I received was excellent, Duncan my agent was very supportive throughout. He gave great advice before and during the process. His management of the sale allowed me to receive the full asking within 48 hours of putting the house on the market. He was very helpful in all aspects and again ... Read Full Review
The service I received was excellent, Duncan my agent was very supportive throughout. He gave great advice before and during the process. His management of the sale allowed me to receive the full asking within 48 hours of putting the house on the market. He was very helpful in all aspects and again I received excellent service.
The UK's Largest Customer Review Website for the Property Industry
Dear VWilliams
It's such good news to hear that Duncan and the team at Royston were so helpful to you and that you feel you received "great advice" - thanks for the ...
From the very start of 2014. ...
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5 Star Review
By : 'Ben' Services : Sales( As a Buyer ) Sold price : £250000 Would you recommend ? : Yes Postcode : SG8
30 Jun 2014
People found this helpful0
From the very start of 2014. My husband and I started looking for semi detached / detached 3/4 bedroom houses within a 5 mile radius of Royston. After registering with all agents, we were soon realising the houses around this area were going like hot cakes.
Unlike other agents, the Thomas Morris... Read Full Review
Ben & Caroline Callanan said about Thomas Morris
Services : Sales( As a Buyer )Date: 29th Jun 2014
From the very start of 2014. My husband and I started looking for semi detached / detached 3/4 bedroom houses within a 5 mile radius of Royston. After registering with all agents, we were soon realising the houses around this area were going like hot cakes. Unlike other agents, the Thomas Morris team, kept us in the loop at all times, with any new properties joining the market. We were able to arrange viewings easily, with no fuss, where we thought properties could be of interest to us. Each viewing we attended, we always received a warm friendly welcome, yet professional service, that put us at ease from the offset, and we never felt rushed when we were viewing properties. Allowing us to take our time when needed. After a lot of no's, we finally found our dream family home, by pure luck and fate. Being the first couple to view our future home, we knew straight away it was the one. From that meeting with Duncan who met us for the viewing, then liaising with him to swap Solicitor details. We have since then, been looked after by Julie Albone, until our completion date. Who has been so professional absolutely faultless, we have been kept in the loop by Julie at all times. Julie is a true asset to the Thomas Morris team. The team at Thomas Morris have been outstanding in Customer Service. You can't beat old Fashioned Customer Service. Not once have we felt pressured by them. It has been a breath of fresh of air dealing with Thomas Morris. Whatever your values or focuses are, keep doing them, please don't stop, or change your values, that's what makes you stand out from the rest of the other agents in Royston. The reason not to advertise properties in the Weekly News local paper, speaks volumes, it shows people you're not a bolshy estate agent, and shows you don't need to advertise in the paper to sell properties. You do that already, by providing first class Customer Service to all new potential Sellers and Buyers. If we ever decide to sell in 8 - 10 years time we will certainly use you as the agent to sell our property. Your not pushy, you value houses realistically, and you really do care about the seller and the buyer.
Thank you for all your help with the process of buying our dream home.
Kind Regards Ben & Caroline Callanan
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Dear Ben & Caroline Callanan
What a thoroughly detailed and interesting review - providing a great insight into what it's like in...
I had the distressing job of ...
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5 Star Review
By : 'Jenni' Services : Sales( As a Vendor ) Sold price : £250000 Would you recommend ? : Yes Postcode : SG8
27 Jun 2014
People found this helpful0
I had the distressing job of selling my former family home following my mum's sudden death and was dreading the prospect. I hadn't moved home in 25 years and remembered how difficult it was in liaising between buyer and seller and the delays and complications, to say nothing of how much more... Read Full Review
Services : Sales( As a Vendor )Date: 26th Jun 2014
I had the distressing job of selling my former family home following my mum's sudden death and was dreading the prospect. I hadn't moved home in 25 years and remembered how difficult it was in liaising between buyer and seller and the delays and complications, to say nothing of how much more stressful the situation would be this time round because of the personal aspects. Scott saw the property after office hours and we agreed an asking price, and Duncan called me at 11am the next day to say they had a buyer at the full asking price. To say I was shocked beyond belief is understating it! Julie then took over and was a delight to deal with both professionally and personally. She was very sensitive and supportive to my position, as well as keeping me informed at all stages and pushing solicitors on both sides. She even achieved the apparently impossible by getting the solicitors to exchange and complete ahead of schedule, even with the difficulty of Probate to contend with. An excellent team to deal with and I'm delighted to review and recommend them. A first class service.
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Dear Jenni Goldsmith
Although I am very sorry to hear about the circumstances surrounding your sale - I am pleased that my colleagues at Royston appear to have...
Jemma Eusden and the Royston ...
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5 Star Review
By : 'Kirsty' Services : Sales( As a Vendor ) Sold price : £184000 Would you recommend ? : Yes Postcode : SG85
20 Jun 2014
People found this helpful0
Jemma Eusden and the Royston branch in general have provided an excellent service in handling the sale of my property. I would highly recommend them to anybody either selling or buying a property and wouldn't hesitate to use them again in... Read Full Review
Services : Sales( As a Vendor )Date: 19th Jun 2014
Jemma Eusden and the Royston branch in general have provided an excellent service in handling the sale of my property. I would highly recommend them to anybody either selling or buying a property and wouldn't hesitate to use them again in future.
The UK's Largest Customer Review Website for the Property Industry
Dear Kirsty Sylvester
Thanks for your comments about your experience with our team at Royston. I'm glad that you were happy with the service and that you will...
I cannot recommend or praise ...
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5 Star Review
By : 'Cathy' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG8
18 Apr 2014
People found this helpful1
I cannot recommend or praise Thomas Morris enough. Nothing was too much trouble for them, Calls were always answered promptly. The whole team were very professional and courteous at all times. I have to commend Jemma in particular though as she was just so, so helpful, she went above and beyond the ... Read Full Review
I cannot recommend or praise Thomas Morris enough. Nothing was too much trouble for them, Calls were always answered promptly. The whole team were very professional and courteous at all times. I have to commend Jemma in particular though as she was just so, so helpful, she went above and beyond the call of duty quite a few times.
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Dear Cathy C.
Great to hear that Jemma and the team at Royston were so helpful. Thank you for this review - much...
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