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Jemma

5/5, 58 Reviews
100% Recommended

100% sales valuation accuracy

93% sales fee satisfaction

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About Jemma

Senior Property Consultant at Thomas Morris

6 Melbourn Street,Royston
Hertfordshire
SG8 7BZ
01763 243331
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This is the second time I ...

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5 Star Review
UserName

UserName

By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : SG8

23 Dec 2019
People found this helpful0

This is the second time I have used Thomas Morris for selling my property. I cannot thank them enough for the great help and support throughout the process - Jemma, Erin and Robert have made everything so easy and stress free. I highly recommend Thomas Morris, if you are looking for a dedicated ... Read Full Review

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By : Pete Hoare

4 Jan 2020

\'Sarah Barnard\' Thanks for taking the time to submit a five star review of your latest experience with our team at Royston. So good to hear that they made the process stress free for you. Jemma, ...

Robert and his team have been ...

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5 Star Review
UserName

UserName

By : 'Edward'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG8

6 Dec 2019
People found this helpful0

Robert and his team have been great. We struggled with a previous agent but Robert came along and gave good advice and got the house sold in a challenging market. We were kept well informed throughout and we always felt they were working hard on our ... Read Full Review

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Fantastic agents who went ...

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5 Star Review
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UserName

By : 'Karen'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : SG8

27 Sept 2019
People found this helpful1

I cannot speak highly enough of the service I've received from everyone at Thomas Morris. During what turned out to be a challenging sale process, the staff at Thomas Morris were always supportive, proactive and keen to do whatever they could to move things along. Robert was fantastic during ... Read Full Review

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By : Pete Hoare

12 Oct 2019

Karen Smith Thank you for taking the time to write a review of your experience with our office at Royston. Good to hear that Jemma and Robert were on hand when things became challenging. They will ...

Buying through Thomas ...

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5 Star Review
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By : 'Lauren'
Services : Sales( As a Buyer )
Sold price : £319000
Would you recommend ? : Yes
Postcode : SG8

6 Aug 2019
People found this helpful1

Very helpful staff! Very polite and efficient service, I would highly recommend their services. Gemma and Declan made me and my partner feel comfortable on both viewing and we're very knowledgeable about the ... Read Full Review

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By : Pete

10 Aug 2019

\'Lauren Taylor\' Thank you so much for taking the time to write a review of your recent purchase through our office in Royston. Great to hear that Jemma and Declan made you and your partner ...

Great team, efficient and ...

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5 Star Review
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By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £470000
Would you recommend ? : Yes
Postcode : SG8

4 Aug 2019
People found this helpful1

Great team, efficient and friendly service and managed a very clean transaction of selling our home. Not the cheapest in town but you get what you pay ... Read Full Review

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By : Pete

10 Aug 2019

\'Steve Bolton-Huttlestone\' Thank you for making time to write a review of your recent sale with our office at Royston. Good to hear that you felt the service was efficient and how great the team ...

I found that Thomas Morris ...

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5 Star Review
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UserName

By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £357500
Would you recommend ? : Yes
Postcode : SG8

1 Aug 2019
People found this helpful0

I found that Thomas Morris agents were both polite and put themselves out for us plus always keeping us in the picture of what was going on with the sale of our house. We are really grateful for their help as they have been there for us along the way. Many thanks to you all for doing such a good ... Read Full Review

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By : Pete

10 Aug 2019

\'Chris Harvey\' Thank you so much for taking the time to write a five star review for our office in Royston. Great to hear how grateful you felt for their help along the way. Erin and Jemma will be ...

We can thoroughly recommend ...

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5 Star Review
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UserName

By : 'Derek'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : SG8

31 Jul 2019
People found this helpful0

We can thoroughly recommend the team at Thomas Morris, Royston. Robert Arnold, the senior property consultant, was spot on, on his valuation and how the property should be marketed. The sales details produced were exactly as we would have wished. The website presentation was honest and generated ... Read Full Review

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By : Pete

10 Aug 2019

\'Derek T Hacker\' Thank you for your five star review of your recent sale through our office in Royston. So good to hear that you felt their service was first class. I know Jemma, Robert and all of ...

Excellent ...

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5 Star Review
UserName

By : 'Amy'
Services : Sales( As a Buyer )
Sold price : £277500
Would you recommend ? : Yes
Postcode : SG8

11 Jun 2019
People found this helpful0

Jemma and Declan have been fantastic throughout our whole buying process. They have kept us updated at all stages of the purchase, given us updates without having to be asked and have chased things for us to get the purchase completed as quickly as possible, despite a few hiccups along the way, all ... Read Full Review


Comments on Agent Fees

Not applicable

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By : Pete

14 Jun 2019

\'Amy\' Thank you for making time to write a review of your recent purchase with our office at Royston. Great to hear that even though there were so hiccups that you felt they were fantastic ...

Service ...

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5 Star Review
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UserName

By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : SG8

28 Mar 2019
People found this helpful1

Robert was involved during the process of selling our house. Always returned calls & went above and beyond ( staying in the office after closing time to call me when he knew I could pick up the call.) Jemma works part time but was conscientious in making sure she was 'up to ... Read Full Review


Comments on Agent Fees

Ok. Not as high as some!

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By : Pete

29 Mar 2019

Happy customer. Thank you for taking the time to submit a review for our team over at Royston. So good to hear that all of the were on hand to help you through the challenges of your sale. I know ...

Helpfull ...

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4 Star Review
UserName

By : 'Ann'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SG8

8 Feb 2019
People found this helpful0

Jemma was easy to talk to , helpful and kept us informed from the start. We felt she was keen to secure the property for ... Read Full Review


Comments on Agent Fees

Bad

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By : Pete

22 Feb 2019

'Ann And Phil' Thank you for taking the time to write a review of your recent experience in renting through our office in Royston. Great to hear that you felt Jemma was so easy to talk ...

excellent as ...

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5 Star Review
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UserName

By : 'Dave37'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SG8

5 Feb 2019
People found this helpful2

A very professional service. Viewing lined up within days and keep up to dater on the progress of the let ... Read Full Review


Comments on Agent Fees

Happy with the fee played for the work completed

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By : Pete

6 Feb 2019

'Dave37' Thank you for taking the time to write a review for our team at Royston. Great to hear that you felt they offered such a professional service. Jemma and Erin will be delighted to see your ...

Excellent service from the ...

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5 Star Review
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By : 'Angela'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG8

10 Aug 2018
People found this helpful0

I moved from Royston 23 years ago so had no thought about which estate agent would be best to sell my late fathers house. From the moment we walked through their door all of the staff were lovely, professional and compassionate. They kept me informed of everthing from valuation to viewings to ... Read Full Review


Comments on Agent Fees

Agents fees were not as high as I had imagined considering the fantastic service we recieved.

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By : Pete

23 Aug 2018

'Angela Adams' Thank you for finding the time to write a review for our office at Royston. It's lovely to hear that from the moment you first met with the team they were so professional and ...

All members of staff have ...

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4 Star Review
UserName

By : 'Shelley'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : SG8

11 Oct 2017
People found this helpful1

All members of staff have been extremely helpful in getting my sale through as quickly as possible. They have helped with queries and gone that extra step to help and advise the whole way through the ... Read Full Review


Comments on Agent Fees

Fee seemed fare, but I did not shop around as I would rather stick to a company I have previously used and have a good relationship with.

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By : pete

12 Oct 2017

'Shelley' Thank you for your review of your recent sale through our office at Royston. Great to hear that all of the team were helpful in assisting with your sale and making sure it went through as ...

Moving can be very stressful, ...

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5 Star Review
UserName

By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £184000
Would you recommend ? : Yes
Postcode : SG8

17 May 2017
People found this helpful2

Moving can be very stressful, in my situation I am buying and selling and luckily I am doing both through Thomas Morris Royston. The whole team have helped make the process stress-free and easy, in particular Julie and Jemma, who work extremely hard to ensure a smooth running of the whole process. ... Read Full Review


Comments on Agent Fees

The fee is very competitive and for me was the best offered at the time of my sell.

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By : Pete

26 May 2017

'Sarah B' Thank you for taking the time to write a review of your recent sale and purchase through our office at Royston. Good to hear that they helped take the stress out of the move for you. I ...

From the first meeting with ...

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5 Star Review
UserName

By : 'Beeholme'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG8

21 Mar 2017
People found this helpful2

From the first meeting with Paul Jackson, when he visited the house, we have been very impressed with the professionalism and enthusiastic manner of all of the staff. Nothing has been too much trouble and all difficulties have been dealt with cheerfully and competently. Thank you for your ... Read Full Review


Comments on Agent Fees

The fees seem commensurate with the service we received.

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By : Pete Hoare

24 Mar 2017

'Beeholme' Thank you for your review of your recent sale with our Royston office. Good to know that all of the team dealt with things competently and that nothing was too much trouble. I know Julie, ...

Jemma and Julie, have been ...

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5 Star Review
UserName

By : 'Great'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : SG8

15 Mar 2017
People found this helpful1

Jemma and Julie, have been brilliant. They have made the whole process so much easier for us. We would definitely recommend Thomas Morris to our friends and ... Read Full Review


Comments on Agent Fees

They seem to be pretty much the same as other companies in the Royston area.

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By : Pete

16 Mar 2017

'Great service' I know Jemma and Julie will both be very pleased to hear that you felt they were brilliant and it's great to know that they made the whole process easier for you. It's good to hear ...

Extremely helpful and really ...

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5 Star Review
UserName

By : 'Hicks'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : SG8

10 Feb 2017
People found this helpful3

Extremely helpful and really went back and beyond to get this sale done! Even when the chain had problems at the bottom still made sure everything was dealt with daily! Two valuable ladies on the ... Read Full Review


Comments on Agent Fees

Good estate agent fees found it was a reasonable fee

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By : Pete

14 Feb 2017

'Hicks' Thank you for your comments and review of your recent sales experience through our Royston branch. It's good to hear that even though there were problems Julie and Jemma kept you updated on a ...

I cannot thank the staff ...

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5 Star Review
UserName

By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £26500
Would you recommend ? : Yes
Postcode : SG8

9 Feb 2017
People found this helpful3

I cannot thank the staff enough who dealt with our purchase at Thomas Morris, the onward chain had quite a few issues and Julie kept me informed throughout the process. When it looked like our mortgage offer was about to run out Julie went over and above by coming in on her day off to chase up ... Read Full Review


Comments on Agent Fees

N/A

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By : Pete

10 Feb 2017

'Paul Campbell' Thank you for taking the time to write a review of your recent purchasing experience with our Royston office. It's great to hear that Julie worked so hard for you to ensure everything ...

They Kept in contact the ...

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5 Star Review
UserName

By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG85

22 Aug 2016
People found this helpful2

They Kept in contact the whole time plus sold our house in a week . Nothing too much trouble for ... Read Full Review


What agent could do to change your mind?

Good Fees


Comments on Agent Fees

Good Fees

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By : Pete

22 Aug 2016

'Mrs Christine Hill' Thank you for taking the time to submit a review of your experience with the Thomas Morris team at Royston. It's good to hear that Jemma and Julie sold your property so quickly ...

Very good all round service ...

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5 Star Review
UserName

By : 'cliff'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG

29 Jul 2016
People found this helpful0

Very good all round service from the staff, helpful when you need to find out information. I would use the company ... Read Full Review


What agent could do to change your mind?

I would say in line with mos estate agents.


Comments on Agent Fees

I would say in line with mos estate agents.

Comments (1) Report abuseWas this helpful?:

By : Pete

9 Aug 2016

'cliff moore' Thank you very much for taking the time to write a review. It's good to hear that Jemma and the team at Royston were so helpful. I'm sure they will all be pleased to hear that you would ...

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