“A wholly unpleasant experience - a mistake we won't make twice...”
1 Star Review
Sep 22,2018
By:
'Angry'
Sep 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV32
Lettings (as a Tenant)
Postcode: CV32
1
people found
this helpful
PLEASE READ:
We have been tenants with a number of letting agencies up and down the UK. Of course, we have had our fair share of issues, but never to the extent that we felt angry enough to write a review in order to warn ...
read full review
Comment on agent fees
Unreasonable. No transparency.
1
people found
this helpful
Was this helpful?
Yes
“It took 130 Days to get my Deposit back. 130 DAYS! 4 and ......”
2 Star Review
Feb 08,2017
By:
'Chris.'
Feb 08,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV33
Lettings (as a Tenant)
Postcode: CV33
4
people found
this helpful
It took 130 Days to get my Deposit back. 130 DAYS! 4 and a half months!! After creating a fake dispute, taking an age to argue the case. Other than that they seem to be professional. . .maybe they need more staff. . .but if you like getting your deposit ...
read full review
Comment on agent fees
Bad
4
people found
this helpful
Was this helpful?
Yes
“Absolutely dreadful service. Lied about the property to encourage me ......”
1 Star Review
Jan 30,2017
By:
'Disappointed'
Jan 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: CV32
Lettings (as a Tenant)
Rent PCM: £650
Postcode: CV32
3
people found
this helpful
Absolutely dreadful service. Lied about the property to encourage me to let it and then charged for my leaving the property when I found out what they promised was actually not true.
Completely incompetent! Billed several times for the same months rent and when provided ...
read full review
Comment on agent fees
Bad
3
people found
this helpful
Was this helpful?
Yes
“Incompetent service and business practices verging on fraudulent from a ......”
1 Star Review
Apr 26,2016
By:
'Tenant'
Apr 26,2016
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: CV31
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: CV31
4
people found
this helpful
Incompetent service and business practices verging on fraudulent from a company out solely for themselves. They claimed high administration fees for bad service, carried out property inspections without notifying us, and upon leaving the property, invoiced for work that was not necessary. All done with ...
read full review
Comment on agent fees
Poor.
4
people found
this helpful
Was this helpful?
Yes
“Worst letting agency ever! They charge you for ANYTHING. I ......”
1 Star Review
Feb 28,2016
By:
'T'
Feb 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV
Lettings (as a Tenant)
Postcode: CV
4
people found
this helpful
Worst letting agency ever! They charge you for ANYTHING. I regret since the day I signed my contract with them. Really bad professionals, don't know at all how to deal with their clients....
read full review
4
people found
this helpful
Was this helpful?
Yes
“I called to book a viewing... The lady took my ......”
1 Star Review
May 23,2015
By:
'Un'
May 23,2015
Services: Lettings (Prospective customer)
Rent PCM: £950
Would you recommend?: No
Postcode: CV
Lettings (Prospective customer)
Rent PCM: £950
Postcode: CV
4
people found
this helpful
I called to book a viewing... The lady took my details said she'd call the landlord and tennants to arrange... She never got back to me that day so I call the next day to ask again with the same woman.
Again 2 days went past ...
read full review
What agent could do to change your mind?
Poor customer service and expensive rental prices.
People rent for a reason! They cannot afford to buy!
Attached Filesnbsp;
Comment on agent fees
Similar houses go for around ƒâ€š‚£850 to ƒâ€š‚£900 max for that type of property.... As the one at Helmdale road too.... As both houses to rent don't seem to be in immaculate condition! Fair prices please and most of all customer communication!!
4
people found
this helpful
Was this helpful?
Yes
“Please please do not even think of using this letting ......”
1 Star Review
Nov 27,2014
By:
'Charlie'
Nov 27,2014
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: No
Postcode: CV34
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: CV34
3
people found
this helpful
Please please do not even think of using this letting agent.
I wish we had listened to people's advice before we used them to manage our property.
They are very slow at responding to issues and we found quicker and better for our tenants to ...
read full review
What agent could do to change your mind?
The Letting People - Leamington - Anthony Kempster - worst letting agent - bad customer service - poor communication - no personal touch..!
Attached Filesnbsp;
Comment on agent fees
Easier and quicker to get involved yourself to sort issues - most of the staff follow their 'leader' ie to have no respect for the landlords and their views but to make as much money as possible.
3
people found
this helpful
Was this helpful?
Yes
“As a technical contractor I move around every 2-3 years ......”
1 Star Review
Oct 16,2014
By:
'Julie'
Oct 16,2014
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: CV34
Lettings (as a Tenant)
Rent PCM: £650
Postcode: CV34
5
people found
this helpful
As a technical contractor I move around every 2-3 years and have rented many properties, never have I come across such a cold and deceptive company, I was left devastated after my experience with the letting people.
The unjustified hidden charges were a shock but ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“My experience with this Agency has been really bad from ......”
1 Star Review
Apr 29,2014
By:
'Disapointed'
Apr 29,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV32
Lettings (as a Tenant)
Postcode: CV32
4
people found
this helpful
My experience with this Agency has been really bad from the beginning. Please be careful if you need to deal with them and if you can avoid them, I would recommend it. After you pay the reference fees (‚£250) you will be given an A4 paper ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“I have recently had the misfortune of being a tenant ......”
1 Star Review
Mar 24,2014
By:
'MattShill'
Mar 24,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV31
Lettings (as a Tenant)
Postcode: CV31
14
people found
this helpful
I have recently had the misfortune of being a tenant of The Letting People for 6 months in a 1-bedroom flat in Leamington Spa. On the door to their office is a quote saying how great they are, credited to ƒÂ¢¢â€šÂ¬…“Mr. A. LandlordƒÂ¢¢â€šÂ¬, and this hilariously ...
read full review
What agent could do to change your mind?
Ensure cleanliness of flat before moving in.
Ensure functioning of fridge and hot water.
Arrange proper repairs in a timely manner.
Offer reduction of rent to cover period in which they were in breach of agreement (by providing no hot water).
Offer apology when wrongfully accused of damaging carpet.
Ensure professional demeanour of all staff.
Not be such a greedy, ignorant, cost-cutting, unprofessional gaggle of clowns.
Attached Filesnbsp;
14
people found
this helpful
Was this helpful?
Yes
“I have been letting a 2 bedroom flat from the letting ......”
2 Star Review
Aug 02,2012
By:
'freewaycola'
Aug 02,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
8
people found
this helpful
I have been letting a 2 bedroom flat from the letting people since august 31st 2011, and can say that my experience is that they do not value their tennants in the slightest.
Reporting issues has to be done by e-mail, not much of a problem, but ...
read full review
8
people found
this helpful
Was this helpful?
Yes
“An absolute disgrace of a letting agents ---- AVOID AT ......”
1 Star Review
Aug 02,2012
By:
'Disgruntled'
Aug 02,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
9
people found
this helpful
An absolute disgrace of a letting agents ---- AVOID AT ALL COSTS. The other negative reviews on this site are completely true and testament to what a shady, corrupt and odious individual Mr Anthony Kempster is! Had a terrible time with him as the landlords ...
read full review
9
people found
this helpful
Was this helpful?
Yes
“The Letting People in Leamington Spa, were the worst estate ......”
1 Star Review
Jul 07,2012
By:
'Anon'
Jul 07,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
8
people found
this helpful
The Letting People in Leamington Spa, were the worst estate agents I have ever experienced. There customer service skills were none existent. From the minute we signed the tenancy agreement - they had forced us into hidden costs that we not explained at the start. ...
read full review
8
people found
this helpful
Was this helpful?
Yes
“We viewed a property without a hitch with them and ......”
1 Star Review
Mar 22,2012
By:
'What'
Mar 22,2012
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
7
people found
this helpful
We viewed a property without a hitch with them and they seemed pretty expensive in comparison to most letting organisations charging in excess of ‚£300+ for 2 adult applicants(me and my wife).
When I called their offices to discuss an issue with the prospective landlady of ...
read full review
7
people found
this helpful
Was this helpful?
Yes
“WARNING!! I had the misfortune of attempting to rent a ......”
1 Star Review
Jul 31,2011
By:
'David'
Jul 31,2011
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
5
people found
this helpful
WARNING!! I had the misfortune of attempting to rent a property through The Letting People in Leamington Spa. In May 2011 I found a property and paid an administration fee of ‚£199. Once my references had cleared I paid a further ‚£1990 deposit and rent for the first ...
read full review
5
people found
this helpful
Was this helpful?
Yes