PLEASE READ: We have been tenants with a number of letting agencies up and down the UK. Of course, we have had our fair share of issues, but never to the extent that we felt angry enough to write a review in order to warn potential future tenants. That is, until now... The Letting People treated... Read Full Review

It took 130 Days to get my Deposit back. 130 DAYS! 4 and a half months!! After creating a fake dispute, taking an age to argue the case. Other than that they seem to be professional. . .maybe they need more staff. . .but if you like getting your deposit back in a timely manner then... Read Full Review

Absolutely dreadful service. Lied about the property to encourage me to let it and then charged for my leaving the property when I found out what they promised was actually not true. Completely incompetent! Billed several times for the same months rent and when provided with a bank statement... Read Full Review

Incompetent service and business practices verging on fraudulent from a company out solely for themselves. They claimed high administration fees for bad service, carried out property inspections without notifying us, and upon leaving the property, invoiced for work that was not necessary. All done... Read Full Review

Worst letting agency ever! They charge you for ANYTHING. I regret since the day I signed my contract with them. Really bad professionals, don't know at all how to deal with their... Read Full Review

I called to book a viewing... The lady took my details said she'd call the landlord and tennants to arrange... She never got back to me that day so I call the next day to ask again with the same woman. Again 2 days went past with no response. I have now found somewhere else which Iam happy... Read Full Review

Please please do not even think of using this letting agent. I wish we had listened to people's advice before we used them to manage our property. They are very slow at responding to issues and we found quicker and better for our tenants to deal directly with the tenants. They have all... Read Full Review

As a technical contractor I move around every 2-3 years and have rented many properties, never have I come across such a cold and deceptive company, I was left devastated after my experience with the letting people. The unjustified hidden charges were a shock but I put this down to how the world ... Read Full Review

My experience with this Agency has been really bad from the beginning. Please be careful if you need to deal with them and if you can avoid them, I would recommend it. After you pay the reference fees (£250) you will be given an A4 paper with millions of small fees. Such as if you pay one more... Read Full Review

I have recently had the misfortune of being a tenant of The Letting People for 6 months in a 1-bedroom flat in Leamington Spa. On the door to their office is a quote saying how great they are, credited to “Mr. A. Landlord”, and this hilariously transparent attempt at... Read Full Review

I have been letting a 2 bedroom flat from the letting people since august 31st 2011, and can say that my experience is that they do not value their tennants in the slightest. Reporting issues has to be done by e-mail, not much of a problem, but they do not respond to you in any form to advise of ... Read Full Review

An absolute disgrace of a letting agents ---- AVOID AT ALL COSTS. The other negative reviews on this site are completely true and testament to what a shady, corrupt and odious individual Mr Anthony Kempster is! Had a terrible time with him as the landlords agent that even the landlord was... Read Full Review

The Letting People in Leamington Spa, were the worst estate agents I have ever experienced. There customer service skills were none existent. From the minute we signed the tenancy agreement - they had forced us into hidden costs that we not explained at the start. We had to tell them that we were... Read Full Review

We viewed a property without a hitch with them and they seemed pretty expensive in comparison to most letting organisations charging in excess of £300+ for 2 adult applicants(me and my wife). When I called their offices to discuss an issue with the prospective landlady of the property we just ... Read Full Review

WARNING!! I had the misfortune of attempting to rent a property through The Letting People in Leamington Spa. In May 2011 I found a property and paid an administration fee of £199. Once my references had cleared I paid a further £1990 deposit and rent for the first month. I signed paperwork... Read Full Review