Less than 1 star, they were appointed agent for a converted mansion, over 1 year chasing progress and name on list no updates or returned calls or email enquiries, dam rude and unprofessional... Read Full Review

Worst agents ever! Denied having final decisions for letting, said owners had final decision! Earning £4K a month didn’t qualify me for a £750 per month cause my accountant said 1 of my income was part time!!! Total morons!! Generic application so ur classed wrong! ... Read Full Review

Very poor service indeed. Terrible attitude from the staff and unprofessional when not turning up to my viewing…left me waiting 45min. When One of the directors arrived there was no apology just a “the roads are busy”? And his breath absolutely humming of coffee and cigarettes. The other director... Read Full Review

Be very careful of Tay Letting they will claw any money from you that they can When you do the initial inventory make sure to take pictures of not only damage but dust, marks and spiderwebs on windows etc, even take a pic if a mirror is streaky as we had the place cleaner than when we moved in but ... Read Full Review

Regrettably, I rent a property via Tay. I just hope anyone else considering doing so sees this review first and has cause to pause (and time to look elsewhere). This agent is truly appalling. Overpriced and unconcerned about client instruction. They don't seem to bother themselves about... Read Full Review

My mother thought that we got our new house through the power of prayer: I know that it was through the power of Tay Lettings! Janey, who managed everything, was very approachable, and once we'd said that we'd like to move into Farm Cottage, processed our application in record time!... Read Full Review

Absolutely never consider this agency. They are completely money grabbing, they go ahead without authorization doing ridiculously overpriced repairs. My flat has been left twice in disgusting condition. They give no transparency on check outs and charge endless unnecessary fees for things like... Read Full Review

Travelled over an hour into Glasgow to view a flat for our student daughter. The flat was disgusting from top to bottom. Bathroom smelled and has a single flip flop and paper peeled from sanitary product lying on the floor. Kitchen was covered in grease and you could literally have fried your... Read Full Review

Tay letting were wildly unprofessional, rude, over priced and overall horrendous to deal with from the get go. Staff are abusive , incompetent, unhelpful and even entered my apartment with keys without notice, one even got aggressive and threatening we almost called police. I can’t attach ... Read Full Review

absolutely awful letting agency. Sky high rent prices and the flat was completely inhabitable. Covered in black mould, urine on carpets from bathroom leaks that they refused to fix. They kept saying they would repair the for months and they eventually decided to evict me instead but have been... Read Full Review

Amazing agents and every single person I have dealt wtih including Lee, Ivy, Caitlin etc have been 1st class. (Sorry if I forgot anyone). They went above and beyond for us and we are so... Read Full Review

An utterly shambolic lettings agency. Incredibly disorganised, no-one knows what they are doing. Our 1st application wasn't even looked at despite sending everything. our second application was completed with contracts signed by all parties, and they day before we get a phonemail telling us... Read Full Review

Applied for a flat hours after viewing it. Got a phone call from agent asking me to submit the application as soon as possible - the landlord was looking to make a decision in the next few days. Application submitted, did not have any updates whatsoever for the next week. Finally, called the... Read Full Review

This 'agency' said and I quote "we are not a letting agency we are a viewing agency" after taking over £700 from me. This is a scam agency. For real. My fiance and I applied for a property with them - for months they would call us all day and night asking for more... Read Full Review

We went to arrange a viewing for a 4 bedroom house, but got told that they do not allow children?? I don't know many people who would rent a 4 bedroom house but they don't have children, but feels very discriminatory in my opinion. But we looked into it and apparently it is legal for them to... Read Full Review