I would give them minus stars if I could. Awful, utterly mind baffled at how anyone would use them. They have given nothing but grief to me since I’ve been renting with them. They want to take 0 responsibilities for anything to do with the property and are completely unwilling to help in... Read Full Review

Has been renting through Townsend for couple of years to start with they were good.. However now coming to move out we have seen a very different side to them..... They are rude, inconsiderate, making moving which is already stressful even more stressful by demanding access during moving days....... Read Full Review

I recently sold my property through Townends, Guildford. I've not had the best of experiences with estate agents, but felt compelled to write a review and thank you, for the service i received from them, especially from Lee Glome, who is an asset to them. He was informative, pro-active as... Read Full Review

Brilliant information and understanding towards what I need to rent. She had a great knowledge of the surrounding area which really helped towards matching my needs as a working professional. thanks for the... Read Full Review

Although we had very little chance to get the house as sharers (we already have been rejected by the landlord as he wanted the property to be let to a family),Rafael has gone the extra mile and managed to nagotiate an offer that none of us could refuse. A big thank you-well... Read Full Review

We bought and sold through Townends When we bought Arthur was very accommodating regarding viewings and kept us updated all the way though the process, it was a pleasure dealing with him. When we sold Gina was extremely professional and proposed an excellent marketing plan, actually achieving a... Read Full Review

Firstly, they put a terrible tenant in our property. A fixed two year tenancy with no break clause (my fault for not picking that up but I have never had a tenancy with no 6 month break clause). We end up having to hire a solicitor to get her evicted. Then it turns out the Guarantors document... Read Full Review

Arthur kept me well informed of all the stages of the sale of my property. He was charming and polite and very understanding. In short he made the deal happen. Thank you Arthur. Five stars for... Read Full Review

Arthur is a very professional and pleasant consultant, he always took time to explain all our questions and ensured we were never... Read Full Review

Arthur is a true professional who kept in constant phone/email contact with us when he sold our property recently. He is professional, polite, helpful and always responded to our questions in a timely manner and in our opinion went way and above the expectations of an estate agent. Nothing appeared ... Read Full Review

She is the best...stretched long hours to show us good properties. Full of energy, very polite and friendly. Amazing person... Read Full Review

The perfect balance of professionalism and honesty, after 7 months of disappointment, this was the first time I felt confident with the competency of the agents, from start to... Read Full Review

I have just moved out of my parents house into the big wide world for the first time and Ellie made the whole process a walk in the park. So so helpful, really quick coming back to me at all times and happy to answer my many questions! Seamless. I will definitely recommend Townends to my friends... Read Full Review

Both agents were really friendly and informative about all the properties we viewed making finding our perfeft home a quick, easy, relaxing and enjoyable... Read Full Review

Anisa was a great help, she was friendly and the customer service was great! I called numerous times after for various enquiries and she was always very... Read Full Review

Generally a great service recd as buyers of a property sold through townsend. The only down we had was that we had to wait to get a response and chase a fair bit at the beginning when we had offered. Appreciate this may have been down to ymyhe sellers however. Arthur was very approachable and... Read Full Review

Arthur was very helpful throughout the whole selling process. Even when we should have been consulting with other professionals like our solicitor Arthur would always help with any questions I had. I would recommend Arthur and townends to anyone else that I know that is selling a house. Thank you... Read Full Review

Very helpful, swift feedback after viewings. Arthur and Richard always responded to my calls - excellent service, polite, friendly and... Read Full Review

I bought my house through Townends last year and the whole experience was brilliant. Really helpful team who were always willing to help me with any questions I... Read Full Review

Arthur was great throughout the process of my purchase! Always had the answers to my questions and happy to help. Would certainly recommend Townends to anyone looking to use an agent in... Read Full Review