The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 74 Reviews
100% Recommended
88% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88.00% | 98% | £50,000 | £1,075,000 |
| Lettings | 100% | 99% | £950 | £1,750 |
Stanford Estates
37 Staplehurst Road, London, Greater London
SE13 5ND
020 8852 0026





By : 'Annick'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE13
As a first-time buyer, the process can be stressful. Jay was accommodating, answering all the queries promptly, patient and, most of all, caring. I had an enjoyable experience with Standford Estate, and I will recommend it to friends and... Read Full Review

By : 'SE13'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : SE13
We recently sold our home through Stanfords in Hither Green, and by chance also purchased through them, but the Catford branch. Both teams were the opposite of what I expected from estate agents based on previous experience. They moved quickly, they were proactive, and they addressed concerns as... Read Full Review

By : 'Gabrielle'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE13
I bought a house from Stanford Estate Agents in Hither Green. I believe the sale would not have gone through were it not for Michaela's perseverance! She kept regular contact with all parties in the chain and pushed for updates on our behalf. Very professional and excellent... Read Full Review

By : 'Jane'
Services : Sales( As a Vendor )
Sold price : £317500
Would you recommend ? : Yes
Postcode : SE6
I had previously purchased my flat from Stanford’s in Hither Green and had no hesitation in contacting them when I then decided to sell the property. Jack had been very helpful when buying and remember me when I needed a market appraisal. He was very knowledgable on the current market... Read Full Review

By : 'Lu'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE13
Michaela was fantastic when I was purchasing a property, keeping me in the loop and doing everything she could to keep things on track. She was reassuring and I knew I could trust her to get things done. Everyone I have came into contact with at Stanford Estates has been professional, helpful and ... Read Full Review

By : 'Ding'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE13
I can't thank Michaela enough for her help throughout my sell and purchase. She's professional, efficient and kind hearted. She stayed on top of everything during the entire process and has been giving me support and useful advice. Even now I've moved into my new home, she's... Read Full Review

By : 'J'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : SE13
Michaela has been wonderful in all her dealings. Renting and selling a property from abroad is a stressful experience. However Michaela was reassuring and kept me informed throughout the two year process. She arranged for excellent tenants and a chain free cash buyer. She has a warmth which... Read Full Review
Average


By : 'Amanprit'
Services : Sales( As a Vendor )
Sold price : £455000
Would you recommend ? : Yes
Postcode : SE13
Michaela was brilliant from start to finish. We had a buyer who dropped out a week after making an offer and we were in the middle of negotiating for our new house, Michaela got two more viewings and two offers within a day of the withdrawn offer. Absolutely brilliant! Incredibly responsive and on... Read Full Review
Fair


By : 'cathy'
Services : Sales( As a Vendor )
Sold price : £745000
Would you recommend ? : Yes
Postcode : SE13
Brilliant experience dealing with Michaela and Alex over at Stanfords. Professional and 'on it' they were a delight to deal with from the offset. Bringing a clear understanding and extensive knowledge of the local market, they offered a fair pricing structure in comparison to other agents I met... Read Full Review
Fair pricing structure


By : 'Nathaniel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE13
We have recently sold our one bedroom flat with Stanford Estates in Hither Green and I must say that I don't think we could have received better service. From the outset Alex, Michaela and the rest of the team were professional, personable and supportive. Alex arrived at our flat for a free... Read Full Review

By : 'Debbie'
Services : Sales( As a Buyer )
Sold price : £750000
Would you recommend ? : Yes
Postcode : SE6
Michaela provided a first class service, which included chasing up solicitor and the vendor on our behalf to help ensure everything moved along. She provided periodic calls to ensure we were all updated and was extremely helpful with any queries. Based on our experience, we would absolutely... Read Full Review
Unable to comment as we were on the purchase side.

By : 'Ralph'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE6
Michaela went above and beyond helping us to complete on our new house. Helping greatly in the chasing of moving parts to keep the sale moving along. She also added a great friendly and personal touch whenever we spoke or communicated making us feel like it wasn't just another sale but the purchase ... Read Full Review

By : 'Rachel'
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : Yes
Postcode : SE13
We used Robert Stanford to sell our flat and from the first moment their professionalism stood them apart from any other agents that we approached. While all the staff were good to work with, Michaela went beyond her role on more than one occasion to ensure that our sale went through as smoothly... Read Full Review


By : 'Adam'
Services : Sales( As a Vendor )
Sold price : £457000
Would you recommend ? : Yes
Postcode : SE13
Michaela was brilliant for us, she worked hard chasing down every detail to ensure the sale went through without any issues (or more than normal!) She was in constant communication with all parties but also understood that I had a job where it was difficult to speak on the phone all the time and... Read Full Review

By : 'Tom'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE13
The guys at Stanford Estates were amazing in the sale of our 2 bedroom apartment in Hither Green. The sale was smooth and they took care of everything for us in a quick and always positive way. In particular Jack was a great help. He was our personal contact throughout the sale and was excellent in ... Read Full Review
Good ad fair fees. Transparent, what we were quoted was what we paid.


By : 'ALESSIO'
Services : Property Management
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SE13
Jack showed us the house last year and showed a lot dispinibilità to all our requests. Francis followed us along with jacks for all the necessary documents for the signing of the contract. also we have always been available for all our problems so that we find a solution during this first... Read Full Review

By : 'H'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
Stanford, in particular Francesco, were great agents. Francesco was always available to answer any questions / deal with issues about the property I was renting. I'd definitely recommend the Hither Green... Read Full Review
By : 'Chalcroft'
Services : Sales( As a Vendor )
Sold price : £620000
Would you recommend ? : Yes
Postcode : SE15
The entire team at Stanford Estates were charming, efficient and persistent and have a thorough knowledge of the area which bigger agencies struggled to match. I would be happy to recommend them for buyers and sellers... Read Full Review
Good

By : 'Craig'
Services : Sales( As a Vendor )
Sold price : £444000
Would you recommend ? : Yes
Postcode : SE13
The entire team at Stanford's Hither Green helped us tremendously through our sale. The valuation was spot on, honest and not pitched at a number to get us on their books. Even though we wanted to list our flat for more, which they were happy to do, we ended up selling for just what they said.... Read Full Review
Good


By : 'MC'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE13
Having worked with another branch on the purchase and sale of our previous flat, we knew that our property search was in good hands with Stanford Estates. Jack was our main contact, but Michaela was always on hand should Jack not be around. We viewed 4 properties, one of which was our dream... Read Full Review
Good.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p>Complaints policy:</p>
<p>Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.</p>
<p>1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.</p>
<p>2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.</p>
<p>3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.</p>
<p>4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.</p>
<p>5. The conclusion of your complaint will include a written statement of Robert Stanford’s final view.</p>
<p>6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.</p>
Last updated at 10/12/2016, 5:16:44 AM by allAgents