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SmartMove (Aldershot)
2.8/5, 6 Reviews
50% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
SmartMove is a strong, people-driven, independently owned estate agency firm that fully embraces the latest advances in technology and delivers a highly personal and ultimately professional service to buyer and seller alike.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 75% | £275,000 | £320,000 |
| Lettings | 100% | 75% | £700 | £995 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 2 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 |
Address
SmartMove (Aldershot)
147 Victoria Road, Aldershot, Hampshire
GU11 1JW
01252 317508
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
I have rented by house ...
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4 Star Review
By : 'Mr'
Branch : Aldershot, 147 Victoria Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU11
20 Apr 2016
People found this helpful1
I have rented by house through smartmove for several years and found them to be very professional. They have kept me informed of any issues at the property and delt with them promptly. When I sold the property I naturally went to smartmove who not only sold it for the price I wanted but found an ... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
The smartmove team were ...
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5 Star Review
By : 'tom'
Branch : Aldershot, 147 Victoria Road
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : GU11
2 Dec 2015
People found this helpful0
The smartmove team were fantastic! they sold our property within a week and at an amazing price!! we found them to be professional and pro active when selling our home. we reccomend them to anyone and will definately be using them again ... Read Full Review
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I have always been happy ...
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5 Star Review
By : 'Rosemary'
Branch : Aldershot, 147 Victoria Road
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : GU12
15 Apr 2015
People found this helpful0
I have always been happy managing my rental properties privately until we had to move abroad due to job relocation. I was recommended to SmartMove through a work colleague who had past experiences with them. From the first meeting of Mark and Jessica in the office I was delighted with the advice ... Read Full Review
What agent could do to change your mind?
Set up fees were free! Fantastic service so worth the management fee that is charged - found this to be pretty similar across the board.
Comments on Agent Fees
Set up fees were free! Fantastic service so worth the management fee that is charged - found this to be pretty similar across the board.
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These agents were absolute ...
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1 Star Review
By : 'Blue'
Branch : Aldershot, 147 Victoria Road
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : GU11
29 Oct 2014
People found this helpful1
These agents were absolute sharks. They failed to complete checks or look after the property at all. They told me they had found perfect tenants but didn't tell me that they let the place out to a large family of 3 kids even though it's only a one bedroom place. The ended up sleeping on ... Read Full Review
What agent could do to change your mind?
Behave like professional people.
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Smartmove were very hard to ...
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1 Star Review
By : 'Unhappy'
Branch : Aldershot, 147 Victoria Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : GU14
12 Mar 2014
People found this helpful0
Smartmove were very hard to contact as they very rarely returned our calls. They were rude in their manner, obstructive and when we did manage to speak with them often could not give us the answers we requested. We ended up asking advice from the estate agent we sold through. They told us that they ... Read Full Review
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What a joke of a company, ...
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1 Star Review
By : 'Mharlz'
Branch : Aldershot, 147 Victoria Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : GU12
21 Jan 2014
People found this helpful0
What a joke of a company, stay well away. I'm currently in the complaint process, I've won round 1 as they haven't got back to me, so I can further ... Read Full Review
What agent could do to change your mind?
This is the first property I have owned. Been living here for 5 years. I have been getting slightly concerned about the bad estimates of monthly charges, meaning we get a whacking great bill the month we usually go away. Silly little things like the fire / smoke alarms starting to beep in the halls. We reported a week before it was sorted and this was only because the alarm started going off early hours on a Sunday morning when we had to ring the emergency number to get it dealt with. Had it have been left, it would no doubt have been longer. Recently, there was an issue with a leaking pipe to the flat below us, causing wet mouldy walls. The water also was covering around 2ft under the stairs under the electric meters. It would of been either our flat or the flat above which was the cause. As we were not sure, we contacted peveral as this seemed to be quite urgent due to the water being near electrics etc to get the best advice. They said that I needed to call the next day as i used the emergency number. They also said that the lady that dealt with our property was away and we would have to wait.. I asked if someone could call me back, as it is something that needs sorting straight away. I called two evenings in a row, and then emailed a lengthy email the following day. This was around 3 weeks ago. I have not heard anything. You would think that after receiving 2 calls, and an email that they would at least follow it up Since emailing them, we found that it was the apartment above\'s responsibility. I have never known a company who is shockingly bad at dealing with simple requests, as well as ignoring communication and apparently only having one person who knows our development, and due to holiday no-one else could deal with. It is diabolical! An by no means \'managing\'. The slap-dash way this company is operating, is probably the cause of the extra expense in our monthly bills. I will be looking elsewhere to see if another company will offer something better
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
