The UK's Largest Customer Review Website for the Property Industry

Smart Homes Logo

Shirley Solihull, Solihull B90

5/5, 1183 Reviews
98% Recommended

97% sales valuation accuracy

100% letting valuation accuracy

99% sales fee satisfaction

99% letting fee satisfaction

Contact Us
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham. Why Smart Homes in Shi
rley? This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs. All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help. Solihull area guide This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%99%£26,000£26,995,000
Lettings100%99%£450£1,500
Areas covered
  • B13
  • B14
  • B28
  • B47
  • B90
  • B91
  • B92
  • B93
  • B94
  • Shirley
Address

Smart Homes
316 Stratford RoadSolihull, West Midlands
B90 3DN
0121 744 4144

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • Relocation Agent Network
  • National Homes Network
  • Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Members of
Member LogoMember LogoMember LogoMember LogoMember LogoMember LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
Smart Homes Branches (View All 2)
Great experience from start ...

Share On :  FacebookTwitter

5 Star Review

By : 'Sarah'
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : Yes
Postcode : B92

13 Jan 2019
People found this helpful0

From start to finish everyone I spoke with was professional and delivered exactly what was promised. I was kept up to date throughout the whole process. I wouldn't hesitate to recommend Smart Homes to anyone selling their... Read Full Review


Comments on Agent Fees

Money well spent. I chose not to interact with any interested parties, so having someone from Smart Homes to do this was ideal.

Comments (0)Was this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review

By : 'Paul'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92

11 Jan 2019
People found this helpful0

Looked at some of the online services and yes they are a lot cheaper, spoke to Russell and was impressed with his experience and he spoke our language so we decided to pay the extra and go with Smarthomes. Couple of problems during the sale due to buyers pulling out, but Irene was brilliant and a... Read Full Review


Comments on Agent Fees

More expensive than online services but the service we received was worth the extra

Comments (0)Was this helpful?:
Jackie was excellent ...

Share On :  FacebookTwitter

5 Star Review

By : 'Joanne'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B47

11 Jan 2019
People found this helpful0

Jackie was there for us throughout and always went the extra mile .i would recommend both her and Smart Homes and we are very grateful for her dedication and hard work to try and make our move as smooth as possible.The team are friendly ,reliable efficient and prompt to reply to any queries ..A... Read Full Review


Comments on Agent Fees

A fair price for a good company.

Comments (0)Was this helpful?:
They went the extra ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'SherylJames'
Services : Sales (As a Buyer)
Sold price : £182200
Would you recommend ? : Yes
Postcode : B90

11 Jan 2019
People found this helpful0

Smart homes went the extra mile to make sure everything was in place after a very stressful time with several solicitors, they called me with updates several times a week with a friendly and professional manner. I look forward to using them again in the... Read Full Review

Comments (0)Was this helpful?:
Great Purchasing ...

Share On :  FacebookTwitter

5 Star Review

By : 'Buyer'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B90

11 Jan 2019
People found this helpful0

We are in the process of purchasing our new home through Smart Homes and the service has been great. We were able to view at our convenience and were kept updated throughout by... Read Full Review

Comments (0)Was this helpful?:
Sale ...

Share On :  FacebookTwitter

5 Star Review

By : 'Martin'
Services : Sales (As a Vendor)
Sold price : £123500
Would you recommend ? : Yes
Postcode : B91

11 Jan 2019
People found this helpful0

Irene Pullin project managed the sale without fault and despite some external roadblocks during the process, hit my target date. I believe the completion of sale without Irene's input and experience would have been delayed. In addition to this, customer service is completely transparent... Read Full Review


Comments on Agent Fees

The agents fees were higher than previous agents used, although I was happy to pay slightly more for what I believe is a premium service. The property was on the market for months with lower fee agents, Smart Homes got the sale done within weeks.

Comments (0)Was this helpful?:
Brilliant service from both ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Graham'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

8 Jan 2019
People found this helpful0

Great service from Helen and josh. Would recommend to anyone looking to sell their house. Always helpful and went above and beyond. Made selling the property easier and always got back to me if I left a... Read Full Review

Comments (0)Was this helpful?:
Great Professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Dave'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

8 Jan 2019
People found this helpful0

Sold my Flat through Smart Homes about 15 years ago. Fast forward to 2018 and Smart Homes have now sold my 3 bed semi in Shirley. Arranged block viewings around my holiday and sold the property whilst I was still away. Supported me throughout the process and kept me up to date throughout. Thanks to ... Read Full Review

Comments (0)Was this helpful?:
I first contacted Smart Homes ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Bernadette'
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : B28

7 Jan 2019
People found this helpful0

I first contacted Smart Homes last April and was impressed with the company. Fast forward to Jan 2019 and my journey is complete. Josh led me through the selling process and kept my spirits up when it took longer than I had initially hoped. He always said it would sell and gave me good advice... Read Full Review


Comments on Agent Fees

Good fees.

Comments (0)Was this helpful?:
House ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Deb'
Services : Sales (As a Vendor)
Sold price : £238000
Would you recommend ? : Yes
Postcode : B90

26 Dec 2018
People found this helpful0

All the team were helpful and friendly throughout the sale of my house including Josh, David and Russell. But Helen managed me through the stressful part where you hope nothing goes wrong once you finally accept that offer! Helen was patient with all the silly questions, kept in touch and made... Read Full Review


Comments on Agent Fees

In line with other local agents

Comments (0)Was this helpful?:
We sold and purchased through ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'SW'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B47

25 Dec 2018
People found this helpful0

We sold and purchased through Smart Homes and they were fantastic to deal with. Communication throughout the process was superb; we received regular updates and whenever we contacted them, they were quick to respond. We encountered several problems along the way (including the buyer at the bottom... Read Full Review


Comments on Agent Fees

Fair and deserved

Comments (0)Was this helpful?:
Super ...

Share On :  FacebookTwitter

5 Star Review

By : 'Mr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

24 Dec 2018
People found this helpful0

We used Smart Homes to sell our house in the Autumn of 2018 and they they did a super job for us. Firstly they found a very pleasant family to buy our property at our asking price in less than 2 weeks. Secondly, over the following weeks, the on-going support from the people in their office (quite a ... Read Full Review


Comments on Agent Fees

Very reasonable, competitive, and good value for money.

Comments (0)Was this helpful?:
Regency ...

Share On :  FacebookTwitter

5 Star Review

By : 'Dave'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B14

21 Dec 2018
People found this helpful0

Smart homes estate agents were very productive in the sale of my property, which took about 3 months from start to end. Helen was always on the case , ironing out all issues that arose, and kept me up to date by emails all the way. Highly recommend Smart... Read Full Review


Comments on Agent Fees

Competative

Comments (0)Was this helpful?:
exemplary ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'simon'
Services : Sales (As a Vendor)
Sold price : £500000
Would you recommend ? : Yes
Postcode : B90

21 Dec 2018
People found this helpful0

they really do phone at least once a week. they really are patient, friendly, kind and knowledgeable. they really do care. they really always do exactly what they... Read Full Review


Comments on Agent Fees

the money i saved in comparison to other leading local agents allowed me to buy an unnecessarily large tv for my new home

Comments (0)Was this helpful?:
Fantastic ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Mr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

21 Dec 2018
People found this helpful0

Smart Homes have been fantastic after meeting Russell at our home, he was honest and accurate with his valuation which enabled a quick sale. Following the sale of our home Helen has been absolutely fantastic her communication with me throughout the process has been brilliant and she has single... Read Full Review


Comments on Agent Fees

Excellent value for money

Comments (0)Was this helpful?:
Fantastic service (First time ...

Share On :  FacebookTwitter

5 Star Review

By : 'Waqar'
Services : Sales (As a Buyer)
Sold price : £262000
Would you recommend ? : Yes
Postcode : B90

20 Dec 2018
People found this helpful0

Thank you to Jackie and the team for offering an exceptional service throughout the buying process. As you can imagine, as a first time buyer, buying a new house can be a daunting process but the team was always available to answer any questions I had. The communication was first... Read Full Review


Comments on Agent Fees

Value for money

Comments (0)Was this helpful?:
Smart ...

Share On :  FacebookTwitter

5 Star Review

By : 'Simon'
Services : Sales (As a Vendor)
Sold price : £95000
Would you recommend ? : Yes
Postcode : B90

19 Dec 2018
People found this helpful0

I have just sold my property with Smart Homes and then level of service I have received from Jackie has been amazing. Her communication is excellent, great knowledge to guide you through the process and easy to get hold of always. I would recommend Smart Homes to anyone and you would be very lucky ... Read Full Review


Comments on Agent Fees

agent fees are the normal, but you pay for the service.

Comments (0)Was this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Esther'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

14 Dec 2018
People found this helpful0

Absolutely fantastic service from start to finish, we would highly recommend Smart Homes without hesitation. Each member of staff that we spoke with at Smart was not only highly professional but also very friendly. Jackie in particular kept us up to date on a regular basis and ensured that... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Smooth ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Tabbycat'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B14

14 Dec 2018
People found this helpful0

We recently sold our house through Smart Homes. We had market appraisals from a couple of other agents but we preferred Smart Homes because they weren't too pushy and Josh seemed really well prepared and knowledgeable about the market. Jamie Smart came round to take the photos for the... Read Full Review


Comments on Agent Fees

The fee was on a par with other agents in the area.

Comments (0)Was this helpful?:
Good ...

Share On :  FacebookTwitter

4 Star Review

By : 'Happy'
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : B28

5 Dec 2018
People found this helpful0

It took a while to sell our property and had to reduce the price to obtain a sale. The initial sale of our property took a long time due to it falling through, however, there were plenty of viewings arranged and once the second offer was accepted the service was good. They regularly communicated... Read Full Review


Comments on Agent Fees

The fees were reasonable.

Comments (0)Was this helpful?:
1 - 20 of 1183 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details. 2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing. 3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days. 4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint. 5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant. 6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306 7. Customers may be given a copy of this in-house procedure.

Last updated at 9/13/2023, 7:16:10 AM by allAgents

Loading...