By : 'Sandra' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : W7
18 Oct 2021
People found this helpful0
Big belated thank you to the dedicated Hanwell Team, especially Neil and Jane. They could not have been more supportive during the recent sale of my house - same house I bought through them sixteen years ago. Despite some ups and downs, they were always there to answer questions and give... Read Full Review
Services : Sales( As a Vendor )Date: 18th Oct 2021
Big belated thank you to the dedicated Hanwell Team, especially Neil and Jane. They could not have been more supportive during the recent sale of my house - same house I bought through them sixteen years ago. Despite some ups and downs, they were always there to answer questions and give professional advice. I can't thank them enough. Sandra G.
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5 Star Review
Neil
By : 'Ivanna' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : W7
29 May 2021
People found this helpful0
A massive Thank you to Sinton Andrews team in Hanwell, especially Neil. We marketed out flat through Sinton Andrews and on top of that Neil helped us to find our dream home. He was very encouraging when we felt things weren't going our way and very helpful in giving advice and guiding us... Read Full Review
Services : Sales( As a Vendor )Date: 28th May 2021
A massive Thank you to Sinton Andrews team in Hanwell, especially Neil. We marketed out flat through Sinton Andrews and on top of that Neil helped us to find our dream home. He was very encouraging when we felt things weren't going our way and very helpful in giving advice and guiding us through the last stages of sale and purchase. Very professional, honest and reliable estate agent. If you are looking to buy or sell around Hanwell, definitely pop in to Sinton Andrews.
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5 Star Review
Neil
By : 'Annabel' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
17 Jan 2021
People found this helpful0
Sinton Andrews & particularly Neil who dealt with our purchase was brilliant. Kept us up to date & informed throughout the whole process. Neil quickly and efficiently sorted out any issues that arose. He was honest but fair which was a breath of fresh air.
We 100% recommend Neil... Read Full Review
Sinton Andrews & particularly Neil who dealt with our purchase was brilliant. Kept us up to date & informed throughout the whole process. Neil quickly and efficiently sorted out any issues that arose. He was honest but fair which was a breath of fresh air. We 100% recommend Neil & Sinton Andrews.
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Neil
By : 'Hannah' Services : Sales( As a Buyer ) Sold price : £435000 Would you recommend ? : Yes Postcode : W7
28 Aug 2020
People found this helpful0
After just completing on our first home purchase, we are happy to say that we had an excellent experience with Sinton Andrews. We had prepared ourselves for a few stressful months when in fact it all went very smoothly and didn’t take anywhere near as long as we had expected. Neil is the... Read Full Review
After just completing on our first home purchase, we are happy to say that we had an excellent experience with Sinton Andrews. We had prepared ourselves for a few stressful months when in fact it all went very smoothly and didn’t take anywhere near as long as we had expected. Neil is the best estate agent I have ever dealt with. He helped us with any questions we had and was very good in helping us communicate with the vendors. He was always more than happy to help. We would 100% recommend him and Sinton Andrews to others. Thank you !
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5 Star Review
Neil
By : 'Joshua' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : UB6
23 Jul 2020
People found this helpful0
Sinton Andrews from Hanwell handled the purchase of our house, and we were extremely fortunate to have been able to have dealt with Neil Suffern who saw the deal through from beginning to end. Right from the first moment Neil showed as the house he was transparent and keen to help us in any way to... Read Full Review
Sinton Andrews from Hanwell handled the purchase of our house, and we were extremely fortunate to have been able to have dealt with Neil Suffern who saw the deal through from beginning to end. Right from the first moment Neil showed as the house he was transparent and keen to help us in any way to learn more about the property. He was extremely personable and took a genuine interest in our circumstances and was able to convey that to the vendor and help us secure the house. Right the way through the COVID-19 pandemic and uncertainty Neil was in regular touch to ask how we were and help us make sure that we would still get the house. He was always willing to help, and genuinely went that extra mile for us. We have now completed on the house, and that is largely in part to the help Neil gave. I highly recommend him as an estate agent and Sinton Andrews as an estate agency.
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5 Star Review
Neil
By : 'Sue' Services : Sales( As a Vendor ) Sold price : £475000 Would you recommend ? : Yes Postcode : UB6
10 Jul 2020
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A breath of fresh air.
Having dealt with a number of estate agents over the years it was " a breath of fresh air" to deal with Neil Suffern. A man of integrity and professionalism who, gave me an honest and accurate valuation of the property, kept me well informed during the selling ... Read Full Review
Having dealt with a number of estate agents over the years it was " a breath of fresh air" to deal with Neil Suffern. A man of integrity and professionalism who, gave me an honest and accurate valuation of the property, kept me well informed during the selling process and assisted me with practical tasks with respect to the property. This was particularly useful as I live 50 miles away. Any queries or problems I had were quickly responded to and dealt with. I would highly recommend others to use this estate agent.
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Fantastic Estayw ...
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5 Star Review
Neil
By : 'Katherine' Services : Sales( As a Vendor ) Sold price : £620000 Would you recommend ? : Yes Postcode : W7
27 Jun 2018
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The whole move was really stress free. Neil was really helpful, efficient and understanding. Would be very happy to sell my house with him... Read Full Review
Services : Sales( As a Vendor )Date: 26th Jun 2018
The whole move was really stress free. Neil was really helpful, efficient and understanding. Would be very happy to sell my house with him again.
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Excellent ...
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Neil
Dave
By : 'Aidan' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : W7
22 Jun 2018
People found this helpful0
Great service from the start. reliable, professional, approachable, realistic, honest, very friendly. All staff in office responded to all questions and issues promptly and thoroughly and kept me up to date all the way through the process form start to finish. I fully recommend Sinton Andrews,... Read Full Review
Comments on Agent Fees
Competitive and they worked very hard, with motivation and skill.
Services : Sales( As a Vendor )Date: 21st Jun 2018
Great service from the start. reliable, professional, approachable, realistic, honest, very friendly. All staff in office responded to all questions and issues promptly and thoroughly and kept me up to date all the way through the process form start to finish. I fully recommend Sinton Andrews, Hanwell.
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Absolutely awful from start ...
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1 Star Review
Gaby
By : 'Ashley' Services : Letting( As a Tenant ) Rent PCM : £1800 Would you recommend ? : Yes Postcode : W5
1 Jun 2018
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Had an offer accepted, started the review process and needed to view the property, estate agent didn't even organise the viewing so when we arrived the tenent got very upset. The landlord then pulled my offer for absolutely no reason, no explanation from the agents. Manager didn't even... Read Full Review
Services : Letting( As a Tenant )Date: 31st May 2018
Had an offer accepted, started the review process and needed to view the property, estate agent didn't even organise the viewing so when we arrived the tenent got very upset. The landlord then pulled my offer for absolutely no reason, no explanation from the agents. Manager didn't even care, just said I'm sorry and there's nothing we can do. It's put me on the back foot now as I need to now find a property short notice. Worst experience ever.
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Dear Ashley,
I am sorry to hear you have recently had a bad experience through our lettings department. However, I note from your review you have indicated this office, based in Hanwell is at...
Happy ...
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5 Star Review
Neil
Dave
By : 'Cameron' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
11 Apr 2018
People found this helpful0
We crossed paths with Neil Suffern and Dave Bees throughout our house searching in the Hanwell area. They were both standouts in providing excellent insights into the area, and of course the properties.
We were very happy that the property we purchased was through Sinton Andrews. Neil was there... Read Full Review
We crossed paths with Neil Suffern and Dave Bees throughout our house searching in the Hanwell area. They were both standouts in providing excellent insights into the area, and of course the properties.
We were very happy that the property we purchased was through Sinton Andrews. Neil was there whenever we needed him to answer questions and guide us through. We were first time buyers so had lots of questions...
We'd highly recommend them.
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Neil showed us around the ...
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5 Star Review
Neil
By : 'Marby' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
12 Mar 2018
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Neil showed us around the property on a weekend viewing and then arranged a second viewing for us with the sellers. He was excellent in forwarding any queries we had to the sellers, and was always easy to get hold of whenever we phoned the office up. Initial viewing was very easy to set up with him ... Read Full Review
Neil showed us around the property on a weekend viewing and then arranged a second viewing for us with the sellers. He was excellent in forwarding any queries we had to the sellers, and was always easy to get hold of whenever we phoned the office up. Initial viewing was very easy to set up with him over Zoopla and he was courteous and helpful over the phone. He helped us negotiate the sale, and he went above and beyond, checking everything was prepared before completion day for all parties involved, communication with the seller was always relayed promptly and accurately. Keys were picked up without any hitches, and office was in a convenient and easy-to-find location. Really impressed with Sinton Andrews, I would recommend their Greenford Ave Ealing branch.
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Neil was really helpful, ...
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5 Star Review
Neil
By : 'Niamh' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
27 Jul 2017
People found this helpful0
Neil was really helpful, talking us through each step of purchasing our new home as we were first time buyers and unsure of the process! He provided great customer service, was quick and always responded straight away. Couldn't recommend him... Read Full Review
Neil was really helpful, talking us through each step of purchasing our new home as we were first time buyers and unsure of the process! He provided great customer service, was quick and always responded straight away. Couldn't recommend him enough!
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We had the best service from ...
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5 Star Review
Neil
By : 'SallyMc' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
24 Jul 2017
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We had the best service from Neil, he was really helpful supportive and understanding from the beginning. He really tried to make sure everything went smoothly and as quickly as... Read Full Review
We had the best service from Neil, he was really helpful supportive and understanding from the beginning. He really tried to make sure everything went smoothly and as quickly as possible.
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Belatedly I have some time to ...
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5 Star Review
Neil
By : 'Robert' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : W7
6 Jul 2017
People found this helpful1
Belatedly I have some time to thank you for your splendid and sterling efforts in bringing the sale of my son's flat to a successful conclusion.
You have been very patient, professional and calm throughout and for this I thank you sincerely. In these days of overblown promises, which are almost... Read Full Review
Belatedly I have some time to thank you for your splendid and sterling efforts in bringing the sale of my son's flat to a successful conclusion.
You have been very patient, professional and calm throughout and for this I thank you sincerely. In these days of overblown promises, which are almost never delivered upon, it has been a real pleasure in dealing with Sinton Andrews and particularly you.
I have no qualms whatsoever in recommending your services unreservedly.
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I was very happy with the ...
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5 Star Review
Neil
Dave
By : 'SEB' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
27 Jun 2017
People found this helpful0
I was very happy with the service I received from the agents, first in showing me a number of properties and then liaising with the vendors on the house I eventually purchased. Even when the buyers of the house I was selling briefly fell through they were able to give assurance to the vendors that... Read Full Review
I was very happy with the service I received from the agents, first in showing me a number of properties and then liaising with the vendors on the house I eventually purchased. Even when the buyers of the house I was selling briefly fell through they were able to give assurance to the vendors that I was still a serious buyer and kept the property from being intensely remarketed. They always got back to me quickly when I phoned if they were unavailable and were able to answer my queries quickly, and always with a pleasant manner.
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We recently bought a properly ...
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5 Star Review
Dave
By : 'Ealing' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
4 May 2017
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We recently bought a properly in Ealing and Dave Bees was our estate agent. It was a complicated purchase because it required a lease extension. Dave was fantastic. He worked so hard to make sure the sale went through as quickly as possible. He kept in regular contact with our solicitor and he... Read Full Review
We recently bought a properly in Ealing and Dave Bees was our estate agent. It was a complicated purchase because it required a lease extension. Dave was fantastic. He worked so hard to make sure the sale went through as quickly as possible. He kept in regular contact with our solicitor and he chased the other solicitors involved the in process to make sure they did their work as fast as possible. The property needed a lot of renovating and he went above and beyond to help us visit the property to plan the work we needed to do in advance. At the end of the sale we were speaking daily and he has the patience of a saint! I'd highly recommend him and Sinton Andrews to anyone looking to buy or sell a property.
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Our family were in the ...
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1 Star Review
Dave
By : 'Mrs' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : UB1
3 Mar 2017
People found this helpful5
Our family were in the process of purchasing a property in Southall. We had the property surveyed and as a standard rule for most estate agents', the property has to be removed from the market after the property has been surveyed, whilst we ran around arranging a mortgage. This is what our broker... Read Full Review
Services : Letting( As a Owner )Date: 3rd Mar 2017
Our family were in the process of purchasing a property in Southall. We had the property surveyed and as a standard rule for most estate agents', the property has to be removed from the market after the property has been surveyed, whilst we ran around arranging a mortgage. This is what our broker had advised us and which also made sense. We paid just over £500 for a survey and the property had still not been taken off the market. We would call David at Sinton Andrews, who stated that we could pay them a £5000 deposit and he would take the house off the market. However our broker advised us against this and called David to assure him that we had been approved for a mortgage and that this would not be necessary. We would often liaise with David to assure him that the mortgage had been in the process. When we called David again to ask for the vendors name and solicitor details regards to exchange of contracts, he fobbed us off and stated it was not plain sailing, as to sign a contract and simply purchasing a property. Well hang on, as our solicitor needed this information before we could proceed any further. We have done this three times, surely we would know how the property market works. When our mortgage came through, we paid a cancellation fee of £2000 for moving our current mortgage to another provider, in order to release the equity from our current home to make the purchase, Sinton Andrews had left us hanged out to be dried! literally!!! Here we were £2,500 short and the most disappointing thing of all had been that we had been falsely led down the garden path. When David at Sinton Andrews had no desire to sell the property to us. When visiting him, he stated that if it is meant to be.... it's meant to be??? Excuse me, what does that mean??? We had invested over two months in arranging a mortgage, which was good as approved, provided documentation to verify this. In addition lost out on £2,500. David deliberately played us for idiots and cannot slate him enough!!! Or Sinton Andrews, as they obviously do not follow their own so called principles . Especially when the owners of the business claim to be avid believers of protecting buyers interests and introducing rules to protect buyers as they do in Scotland. Yeah right!!! It's all lies and Sinton Andrews are absolutely disgusting in the way they conduct their business and treat their customers. Well David, the less I say about him, the better!!! I noticed they had many positive reviews, initially I wanted to refrain myself from writing a review. However, eventually decided that if it makes even one person realise that they are making a terrible mistake by conducting business with them, then my job is done!!! I don't want to see another poor sod, part with his/her hard earned cash, only for likes of Sinton Andrews to play them for fools!!! Oddly enough, David stated that the property had been sold to buyers that were initially turned down a mortgage over a year ago and eventually managed to find a lender, after one year, who was willing to lend!!! Oh really David??? And you were not prepared to even given us two months!!! It's called deliberate gazumping, perpetrated by Sinton Andrews!!! Please be warned if you choose to do business with Sinton Andrews, as they are only AVID believers of shattering dreams!!!
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Dear Mrs Dhillon,
We are disappointed to read your review of one of our staff and company, and whilst we accept this is your opinion, there are several inaccuracies we feel must be...
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Dave
Neil
By : 'N' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
13 Jan 2017
People found this helpful1
What a breath of fresh air to work with Sinton Andrews.
As a first time buyer, I was already wary of estate agents as their reputation is largely not great. My experience of viewings had been horrible with some of the larger companies. I couldn't understand why, that as a buyer, I was treated... Read Full Review
What a breath of fresh air to work with Sinton Andrews.
As a first time buyer, I was already wary of estate agents as their reputation is largely not great. My experience of viewings had been horrible with some of the larger companies. I couldn't understand why, that as a buyer, I was treated with such contempt.
But enough negative context, why were Sinton Andrews so good?
From my first viewing I felt supported and like my purchase was important, even though at that stage, it was just a first viewing.
Whilst my purchase was not as rocky as some may be, it was not simple, and Dave still treated me like a client and understood the stress this process can bring. Dave was truly a reassuring voice which still served his other client the vendor and for that I will be forever grateful. Neil was my secondary contact and whenever I spoke to him it was with equal, and crucially genuine, warmth. I value good service as one of the most important things in day to day life, and for me, the service I received from everyone I came into contact with at Sinton Andrews was faultless.
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Just completed on house sale ...
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5 Star Review
By : 'Chris' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
16 Nov 2016
People found this helpful1
Just completed on house sale great Agents to deal with.Neil and Dave are always contactable and always professional.I have bought four properties in ealing through various branches of this estate agents over 20 years and no wonder you see so many of their boards up over the Ealing... Read Full Review
Just completed on house sale great Agents to deal with.Neil and Dave are always contactable and always professional.I have bought four properties in ealing through various branches of this estate agents over 20 years and no wonder you see so many of their boards up over the Ealing area
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Dave at Sinton Andrews is ...
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Dave
By : 'Graham' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : W7
6 Jul 2016
People found this helpful1
Dave at Sinton Andrews is cool, calm and collected, and guided me through the buying process with patience and integrity. I'm sure he did as good a job for the vendor.... Read Full Review
Dave at Sinton Andrews is cool, calm and collected, and guided me through the buying process with patience and integrity. I'm sure he did as good a job for the vendor. Recommended.
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