The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
3.4/5, 46 Reviews
60% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
77% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £150,000 | £225,000 |
| Lettings | 100% | 77% | £675 | £1,500 |
Shipways
905 Walsall Road, Birmingham, West Midlands
B42 1TN
0121 358 2281









By : 'rosemaryanne11@hotmail.co.uk'
Services : Sales (As a Vendor)
Sold price : £220000
Would you recommend ? : Yes
Postcode : B43
My first experience of selling a house, initially went with another local estate agent purely due to cheaper price, but they were not very good, so I moved over to Shipways, more expensive but , immediate difference in quality of service. Staff very friendly, kept me informed, good quality... Read Full Review

By : 'Gee'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B43
Would like to give a big thank you to Manni for putting me at ease with the selling of my property she was extremely professional and explained everything to me in great detail would highly recommend after having other agent sour she did stand out from all other agents Thank you once... Read Full Review

By : 'Tunde'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B42
I am very happy so far with the service that I have received from Tom and Elton! They have been extremely professional throughout the whole process and been in constant contact with us, explained everything and made a normally very stressful process very positive and easy! :) Couldn’t be... Read Full Review
By : 'Syngin'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B21
Probably the worst estate agents I've dealt with. blatant liars , will not respond to emails or return phone phone... Read Full Review

By : 'Jackie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B43
From the first time I contacted Shipways with a view to selling my property to the day of completion date of my sale every single staff member who dealt with me put me at ease all my fears of the prospect of moving were dealt with in a very professional way . I would like to thank manager... Read Full Review
The agent fees reflected the enormous amount work they did for my sale worth every penny

By : 'dom'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B71
Jack was my contact, but a terrible agent. Ignoring calls, not passing information to the landlord, or FROM the landlord. But it is not just Jack who's terrible there, my whole experience with Shipways was terrible, will try to avoid them. They had one property inspection, but that was a... Read Full Review
£400 for making a piece of paper...
By : 'Angela'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B43
Edgar gave me great customer service from the start of my search for a property. He listened to what I said and gave me 100% reliability each time a property came up for me to view. I am now happy in my rental property with a good... Read Full Review
Good


By : 'Ahmad'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B20
Jack is one of the worst sales people I have ever come across . We rented a house from Shipways . I never recommend any one to deal with shipways (Jack) . they have been uncommunicative, ignoring calls, not passing on information. it impossible to get our security deposit back. they hired fraud... Read Full Review
By : 'Ken'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B44
We rented a house from Shipways for a short term, as we were moving to the area and needed to look for a house to buy. Throughout the process they have been uncommunicative, ignoring calls, not passing on information. It was a relief to move on to our new house (not bought through Shipways). Now we ... Read Full Review
I have no complaint with the fees apart from the fact that we cannot get our deposit back when we left the house in the condition we found it.
By : Jacob
22 Sept 2017If you want to lose your deposit. Do deal with these...

By : 'Vendor'
Services : Sales (As a Vendor)
Sold price : £180
Would you recommend ? : No
Postcode : B42
Manni was great, I came into branch asking for a valuation, she was polite and friendly, and not pushy like other agents I have been too, she then came and did the valuation for me, I did have other 2 agents out, she did not mention or slag of other agents like Connells and Paul Carr did, as a... Read Full Review
Higher than other agents but well worth it!!!!
By : 'Alam'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B20
Gail is one of the worst sales people I have ever come across. She doesn't reply to emails and her telephone manner is atrocious. I don't know how she still has a job there. If you want use the services of shipways then you should strictly deal with the manager Ben. I sold my house through Shipways ... Read Full Review

By : 'Highly'
Services : Sales (As a Buyer)
Sold price : £150000
Would you recommend ? : Yes
Postcode : B43
Really pleased with my lovely home Manni was amazing, and made the buying process less stressful, and Manni really helped me right through completion and was there to guide me through the next process, as a lot of agent don't have time, cant thank her enough!!! Would highly recommend... Read Full Review
Excellent!!

By : 'July'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : B435
Would never ever use Shipways as long as manni is working with the company . Her rude comments and lack of knowledge In her job is laughable . Getting house prices wrong by �10,000, and referring to you as mate is highly annoying. Once your offer has been accepted it's all above her , apparently ... Read Full Review


By : 'Anonymous'
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : No
Postcode : B44
KEEP AWAY FROM THIS PLACE!!!! These guys are only happy when they are taking money from you!! I feel for anyone who rents a property from these guys. Absolutely appalling! Be warned they are terrible liars... Read Full Review
Bad

By : 'Elaine'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B43
What excellent service, so much better than expected, I mean Manni was honest bubbly and did exactly what's she said she would I would like to thank her for her honesty and guidance, which does not exist in estate agency these days, can not recommend her enough thank you so much for your... Read Full Review
Excellent
By : 'Anonymous'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : B42
Pathetic, terrible service, zero professionalism, cancelled all futre viewings with lettings dept Does not inform customers and cancel viewings,... Read Full Review


By : 'Mrs'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B23
Can't recommend Shipways enough! My tenants found a new property through them and Shipways got my number to help me get a new tenant ready for when mine move into their new home... Not only did the man I spoke with, Jack quickly organise taking my property onto the market quickly and efficiently... Read Full Review
Let within 24 Hours at £60 a month more than my expected rental income... it hardly matters what the fee was... you get what you pay for and the fee was well worth it.


By : 'William'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B44
Finding a tenant for my property was proving difficult until I let Shipways market my property. I now have a good tenant and I'm a very happy... Read Full Review
Worth the price


By : 'Raj'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B42
We could not recommend Shipways in Great Barr any higher!! We switched to Shipways after being on with another 'cheaper' agent. We had 3 different sales Fall through with the other agent. We decided to switch to Shipways who advised us that the asking price was actually too low!! Chris was great... Read Full Review
Worth every penny!!! My other agent was cheaper, but they would have lost me £10k!!!
By : Syngen
31 Jan 2020From the experience I've had with them I doubt this review is...

By : 'Mr'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B44
Jack at Shipways Great Barr made the process of letting my house very quick and easy. We now have great tenants just 2 weeks from start to the tenants moving in! Excellent service would defiantly... Read Full Review
Fees aren't "cheap", but when the service and speed is so good you can understand why.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please contact the branch initially and your complaint will be acknowledged within 48. greatbarr@shipways.co.uk
Last updated at 12/15/2016, 4:35:10 AM by allAgents