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Cambridge, CB2

2.3/5, 4 Reviews
25% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

0% sales fee satisfaction

0% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%0%£0£0
Lettings0%0%£2,700£2,700
Address

Savills
Unex House, 132-134 Hills RoadCambridge, Cambridgeshire
CB2 8PA
01223 347 000

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Savills Branches (View All 133)
Everything an estate agent ...

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5 Star Review
UserName

By : 'David'
Services : 22
Would you recommend ? : Yes
Postcode : CB21

10 Jun 2021
People found this helpful0

Everything an estate agent should be (but so often isn't). Stewart has given us outstanding service. He is kind, attentive, empathetic, does not pressurise but is quietly encouraging and is responsive to questions and concerns. We were very fortunate to have someone so thoughtful and... Read Full Review

Comments (0)Was this helpful?:
Every single part of my ...

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1 Star Review

By : 'Ann-non'
Services : Letting (As a Tenant)
Rent PCM : £2700
Would you recommend ? : No
Postcode : CB1

16 May 2017
People found this helpful7

Every single part of my dealings with Savills has been a joke. Been sent sensitive correspondence meant for another person, had the majority of my emails ignored, been overcharged rent, been billed for rent after a tenancy expired accompanied by threat if legal action, been spoken to rudely by both ... Read Full Review


Comments on Agent Fees

Jokes! Given the level of mistakes and incompetency. I've glad paid fees in the past for professional work but this was insult to injury.

Comments (1)Was this helpful?:

By : Savills Lettings

16 May 2017

Savills endeavours to give the best possible service and we are sorry to hear your feedback. I would like to investigate the comments and issues you have raised in your review as soon as possible....

Following a flood at my ...

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1 Star Review

By : 'MF'
Services : Letting (As a Tenant)
Would you recommend ? : No

19 Dec 2014
People found this helpful67

Following a flood at my apartment the letting agents from Savills Cambridge, consistently failed to act accordingly with my lease and in good faith to help remedy the situation. They kept my rent money despite the lease stating that it would be returned when the flat was rendered uninhabitable (it ... Read Full Review

Comments (2)Was this helpful?:

By : Lettings 1

14 Jan 2015

Savills has fully investigated the above claims in line with our complaints procedure and we stand by our findings from the investigation. If you would like to discuss these matters further, please...

I was shown a house by an ...

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2 Star Review

By : 'Cambridge'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £700
Would you recommend ? : No
Postcode : CB3

6 Jun 2014
People found this helpful10

I was shown a house by an agent who didn't appear that interested, and didn't know a lot about the property, saying that a different agent had been doing the earlier viewings, this was his first day doing one. Soon after, I got a call from Savills asking me if I was interested in the property and... Read Full Review


What agent could do to change your mind?

1) Been honest about whether an offer had indeed been made for the property 2) Known more about the house they were showing 3) If they were going to call me up and ask me whether I was interested in making an offer, at least be polite! Sneering is really not going to help the odds of making a sale.

Comments (2)Was this helpful?:

By : Savills UK

6 Jun 2014

I am very sorry to read your comments regarding a member of the Cambridge Sales Team. Savills takes all feedback seriously and I would like to investigate the matters raised in your review as soon as ...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Awards won by Savills, Cambridge CB2 8PA

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