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Sanderson Estates
4.4/5, 15 Reviews
87% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
Sanderson Estates has been set up to provide landlords with the sort of customer service that we would expect to receive ourselves with our own properties. We are an independently owned and run company established as a partnership between a very successful Letting Agent and a Landlord with in excess of 30 years' e
xperience in renting and managing properties in East London.
Latest Reviews
Julietnicholas
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £1,125 | £1,125 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 1 | 11 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- E10
- E11
- E12
- E13
- E14
- E15
- E17
- E3
- E7
- East London
- Essex
- RM8
Address
Sanderson Estates
188 The Grove, London, Greater London
E15 1NS
020 8519 3355
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 18:00
- 10:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
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While I found Andrew to be ...
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1 Star Review
By : 'Stratford'
Branch : London, 188 The Grove
Services : Letting( As a Owner )
Rent PCM : £1125
Would you recommend ? : No
Postcode : E15
17 Nov 2014
People found this helpful1
While I found Andrew to be polite and appear efficient, as time passed I found much of his communication to be deceptive. He's behavior eventually deteriorated to what I could call arrogant. I used Andrew of Sanderson Estate for approximately 2.5 years in which time he leased our property twice. ... Read Full Review
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Overall a very decent and ...
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5 Star Review
By : 'Baz'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E15
28 Apr 2014
People found this helpful0
Overall a very decent and honest Letting Agent. This is something very difficult to find in London these days (unfortunately). Was a tenant for over 2 years in Stratford and would highly recommended to others moving to the East ... Read Full Review
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I found the services to be ...
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5 Star Review
By : 'patricia'
Branch : London, 188 The Grove
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E11
15 Nov 2013
People found this helpful0
I found the services to be very good, and professional. Andrew was very helpful as he arranged everything that i needed to have done in order to be able to rent my house for the rate i required. i was going through a very difficult time as my father had just passed away, and was getting married at ... Read Full Review
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Sanderson Estates were ...
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5 Star Review
By : 'Chris'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E15
1 Sept 2013
People found this helpful0
Sanderson Estates were fantastic. They showed a genuine level of care behind our move and were quick to respond with our queries. In no way did we feel 'pushed' by Sanderson Estates which is a welcome difference to the 'typical' property search. I will definitely look to use them again next ... Read Full Review
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Sanderson estates ...
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1 Star Review
By : 'tenant101'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
26 Jun 2013
People found this helpful3
Sanderson estates misrepresented the property to us when viewing. They claimed that the property (via website and verbally) had heating and water bills included in monthly rent. Only following submission of holding deposit and on the day of contract signing were we shown a direct debit form for ... Read Full Review
What agent could do to change your mind?
Sanderson estates should put more emphasis on actually delivering the \'quality service\' they so claim to possess. It is unacceptable that a estate agent can represent a property to have certain bills included and others not, however then on the day of contract signing attempt to reverse these representations. Even if this was a genuine mistake it does represent any form of \'quality service\'. I get the feeling that Sanderson is more concerned with chasing fees rather than customer service. This is evident in the mistakes that were made. I felt that the company was overstretched and understaffed which ultimately I fear will lead to more mistakes much like the ones we experienced.
Comments (1)Was this helpful?:
By : Andrew Sanderson
2 Aug 2013The above situation did not happen quite as described but a new member of staff did unfortunately make an error. This was a genuine mistake and was not the result of any dishonesty but was simply...
Andrew showed us several ...
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5 Star Review
By : 'Julietnicholas'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
18 Mar 2013
People found this helpful0
Andrew showed us several properties in a new block and was very patient. Processing of our checks was quick and efficient and all the paperwork was e-mailed over to speed things up. Had a very pleasant and easy experience with Sanderson's who are by far one of the best agents in the ... Read Full Review
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We have dealt with different ...
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5 Star Review
By : 'Kamila'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E10
6 Mar 2013
People found this helpful0
We have dealt with different agencies for the past 6 years and frankly most of them were a really, really bad experience. But Sanderson Estates are not only one of the best agencies we've come across, but I dare to say they are the best of all! :) Andrew was always able to answer all our ... Read Full Review
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I have had such bad ...
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5 Star Review
By : 'Chris@London'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
27 Feb 2013
People found this helpful0
I have had such bad experiences in the past with some of the larger Estate Agents that made the renting process very stressful. But Andrew & Stephanie at Sanderson Estates were genuinely decent / friendly people who made the entire renting process easy & smooth. They were easy to get in ... Read Full Review
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My first let was through a ...
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5 Star Review
By : 'Marie'
Branch : London, 188 The Grove
Services : Letting( As a Owner )
Would you recommend ? : Yes
12 Jul 2012
People found this helpful0
My first let was through a different agency which turned out to be a nightmare. They were not ARLA registered and the agent spent months harrassing me with texts threatening legal action against me as I refused to pay them additional monies which had not been previously agrreed. The particular ... Read Full Review
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I have not met one good one ...
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5 Star Review
By : 'Kirsty'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
10 Feb 2012
People found this helpful0
I have not met one good one in London but Andrew was EXCELLENT. Fair and efficient. Highly ... Read Full Review
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Our dealings with Andrew from ...
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5 Star Review
By : 'Sian'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
8 Nov 2011
People found this helpful0
Our dealings with Andrew from Sanderson Estates was excellent. Despite obviously being a very busy man, he was always contactable and helpful. Especially when it came to arranging viewings etc around our unusual schedules. We were also particularly pleased that he obviously felt we were right for ... Read Full Review
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The first thing that struck ...
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5 Star Review
By : 'Nathaniel'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
4 Feb 2011
People found this helpful0
The first thing that struck me with Sandersons is their friendly and helpful nature. From the beginning they were patient and promptly found properties that suited my needs. I would have no qualms using them again. ... Read Full Review
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I did not want to use an ...
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5 Star Review
By : 'Stéf'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
4 Feb 2011
People found this helpful0
I did not want to use an estate agent due to previous negative experiences. However, I was surprised and relieved to find that Sanderson Estates were genuine people who went the extra mile. They are real human ... Read Full Review
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I needed to move a.s.a.p. and ...
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5 Star Review
By : 'Lukas'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
3 Feb 2011
People found this helpful0
I needed to move a.s.a.p. and Sanderson Estates helped me a lot. Great service and very professional attendance. Will use the agent again when ... Read Full Review
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I have used the services of ...
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4 Star Review
By : 'Sanj'
Branch : London, 188 The Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
3 Feb 2011
People found this helpful0
I have used the services of Sanderson estates for renting the house that I currently live in. Andrew from Sanderson estates is quite helpful and follows a professional approach. I have been dealing with Sanderson estates for the last two months and have found their services prompt and reliable. ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4/7/2014, 6:14:46 AM by allAgents
