Roy Brooks Ltd

Entered my property to show someone around when it was on the market using the keys. No warning given for viewing and didn't ring the bell Josh used the keys to enter the house which is ... Read Full Review

Roy Brooks successfully managed a smooth transition between tenants when our previous tenants moved out of London. This was despite it being lockdown which added all sorts of complications. Our property manager Lewis has been invaluable. Whilst we have not been able to access the property he has ... Read Full Review

I've never felt the need to recommend anyone - least of all an estate agent - but here we are. From the moment Elaine gave me the honest down-to-earth valuation of our four-bed terrace, to the acceptance of the offer from one of three interested parties dead on four weeks later, to the ... Read Full Review

Having rented across London for over 10 years, Roy Brooks have been our best service to date. Always responsive, helpful and willing to help. Highly ... Read Full Review

As part of the start of our tenancy, me and my housemate were passed around a host of characters, with different people having access to our address and names and phone numbers to book services at the new property. When we tried to confirm cleaning services that had apparently been booked with ... Read Full Review

TERRIBLE CUSTOMER SERVICE FOR PROSPECTIVE TENNANTS Myself and my partner had arranged to view a flat let by Roy Brooks - and to our knowledge, at the earliest convenience, as we were pretty sure we wanted to put an offer in. We were allocated a time, again, checking no earlier appointments ... Read Full Review

Kelly has a wonderful relaxed manor about her that you sometimes wonder if anything is happening... but she always manages to sort out excellent tenants for me. Lewis is so on the ball and they make a good team. I have no hesitation in recommending ... Read Full Review

Absolutely amazing service! Everyone in the office is wonderfully efficient and helped me secure a flat in 24 hours! I viewed the property on one day and had the keys to it by the next. I was even lucky enough to have agency fees overlooked as a gesture of goodwill in the run up to Christmas. ... Read Full Review

Kelly and Stacy are very helpful and friendly. Lewis is very knowledgeable and helpful (didn't meet him face to face). Both Kelly and Lewis were often available outside office hours to answer queries. They found a tenant within a week, which is ... Read Full Review

Great service, Stacy was knowledgable and efficient. Wallace was especially good at calming my frazzeled nerves and became the voice of reason in this for me quite stressful process. Would definately recommend between them they made our dream of a home by the sea come ... Read Full Review

Kelly provide me excellent service in finding tenant for my new shop, she know the current value of the property as well as rental value. She equally Treat tenant and Landlord and look after there commercial ... Read Full Review

I am so glad you were my team for selling my flat in Nunhead. Professional and efficient in all areas, you got Mena good price and a quick sale at Brexit time. I was very impressed and have already sung your.praises to friends. Thank you for making my dream of moving to the country come ... Read Full Review

Kelly was a consummate professional, picking up after a bad experience with another agent. She got our house let out to a nice group of people - in 1 viewing less than 24 hours after the proeprty went on the market - and everything has gone smoothly since. Thank you Kelly and team, we would like to ... Read Full Review

The team at Roy Brooks, worked well together to ensure I got potential buyers through my door and to make sure that my sale proceeded smoothly; I am very grateful for their honest, no nonsense approach and ... Read Full Review

I have been very impressed with the service received as potential tenants/guarantors - we have been dealt with respectfully, efficiently and in a very friendly but professional manner. The whole process was managed within the time frames, allowing landlord and tenants to complete the process ... Read Full Review

We bought a property through Roy Brooks in 2011, and were so impressed by the service they offered that, when we decided to sell our house in East Dulwich earlier this year, we asked them to act as agents for us. We're immensely grateful that we did. The sale coincided with the lead-up to the ... Read Full Review

I sold my house in Peckham at a difficult time - just after the Brexit referendum. Extensive negotiations were necessary with my buyer and all the other parties involved in the chain we were in. It was delicate and stressful but James Edmonds assisted by Stacy Kaur did a fantastic job keeping me ... Read Full Review

During our tenancy we found Lewis to be highly efficient and always quick to respond to our questions and help with any property issues. We would have no hesitation in recommending Roy ... Read Full Review

Have had the most dealings with Toni who has been a total star in organising the clearance of my sons flat. Kelly also although do not know how to put in the 2 names!! Thank you both! I am totally delighted with the service received from both your members of staff - they are a credit to your ... Read Full Review

Lewis was the property manager for our rented property. Throughout our tenancy I found Lewis to be highly professional, quick to respond to any questions or queries we had with the property. We unfortunately had a few issues with the property and Lewis was quick to respond to our emails to let us ... Read Full Review