Sold a house with them. They were recommended to me and I'm happy to recommend them in turn. Extremely good communications, mostly through WhatsApp, worked hard on my behalf and minimised the pain of a very long (though not their fault) process. Not the very cheapest but reasonably competitively... Read Full Review

I did not enjoy my 15 month experience with Roseberry Newhouse. Roseberry newhouse insist on 3 monthly apartment checks (which is fine), however, these checks do not in anyway protect the tenants. When leaving the flat we were unfairly charged for a 'Pleather' sofa. The sofa in question... Read Full Review

Victoria could not have been more helpful or friendly... She made me feel at ease during a stressful time... Offered home email while on a weeks holiday.. That fell over time I had lots of questions for her to ask landlord... The personal touch was much appreciated.. Excellent... Read Full Review

I was provided with a very professional and responsive service. It was great to be kept up to speed with the latest status of my sale, and Rebecca went that extra mile in chasing up progress, and provided me with regular updates. I would thoroughly recommend Roseberry... Read Full Review

Courteous, persuasive (particularly when ensuring progress is kept up), patient (when dealing with difficult solicitors), and generally thoroughly professional. Highly... Read Full Review

We are delighted with Roseberry Newhouse. They always responded quickly to emails and provided a quick and reliable service. We have been very impressed and would highly recommend them to... Read Full Review

The house I had to sell was my mothers who died in 2011. I lost two Buyers and then successfully sold to the third. Over the months there were certain issues that had arisen and I was thankful for the advice given. I felt sometimes that Sophie must have been pulling her hair out when she saw my... Read Full Review

A truely first class and very professional service from all members of staff at the Yarm Roseberry Newhouse branch during the process of selling our house in Nov 2012. Most dealing were with Sophie who was flexible, patient and not at all pushy once we started to receive offers. Earlier in the year ... Read Full Review

I have used Roseberry Newhouse for many years to rent out my property and would not hesitate to recommend them. Claire has always been extremely helpful with any queries I have had and provided an excellent service from start to... Read Full Review

The team were excellent, and I felt from the first visit when Phillip valued my property they would be focussed on selling my house. Always got feedback from viewiings, and the team were flexible when showing prospective buyers round my property. The monthly report on conversion of requests... Read Full Review

Zoe and Sophie handled the purchase of this property with quiet, friendly efficiency. They handled any requests for information which we were a little too embarassed to ask and never once made us feel that we're... Read Full Review

Excellent service from start to finish of my house purchase. Nothing was too much trouble, especially when dealing with Sophie - who chased up all my queries (of which there were many!!) Highly... Read Full Review

I have used Roseberry Newhouse since November 2011 for our rental property. The service is always excellent and any queries are always answered promptly and very professionally. It is peace of mind as a landlord to know that your property is in good hands and looked... Read Full Review

Over the course of dealing with the team at Yarm my expectations have been exceeded. From general dealings on the telephone to the finer details of finalising the let. An efficient service coupled with a very helpful, polite, friendly team has made the whole process extremely easy for me. Thanks a... Read Full Review

Both Rory and Victoria were very responsive and helpful. They offered advice and answered questions Both kept in touch during search for tenant and always followed visit with feedback - we did not need to chase. Both were pleasant and my experience of Roseberry Newhouse was as a result a lot... Read Full Review

I've been a tenant through Roseberry Newhouse for nearly 2 and a half years now and since Victoria joined the team my husband and I have noticed, and been grateful for, a significant improvement in customer service and even just basic communication. Our property is Grade II Listed and has had... Read Full Review

Claire was very helpful in explaining the letting process and ensuring I was familiar with the appliances in the... Read Full Review

I worked in Yarm for many years before retiring three years ago. Through my work I was in contact with most Agents in this area. I always found Roseberry Newhouse excellent to deal with and thought if I needed an Agent they would be my first choice. I now am a "first time Landlord"... Read Full Review

Having never been a landlord before, Rory gave a comprehensive overview of the whole process and provided answers to 101 "what if" scenarios! This ultimately made my decision in choosing Roseberry Newhouse.He kept me updated throughout the process and was prompt in returning all calls.... Read Full Review

From the start, Roseberry Newhouse adopted a very positive approach to the sale. When at first there was a smaller hit rate than expected, they enhanced the profile and introduced a property passport. This led to an immediate response and 3 viewings within a month. Being away on business I asked... Read Full Review