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Rook Matthews Sayer Logo

West Denton, Newcastle Upon Tyne NE5

2.3/5, 6 Reviews
33% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

67% sales fee satisfaction

0% letting fee satisfaction

Contact Us
Rook Matthews Sayer has 16 branches across the region and sells more homes than any other estate agent in the North East. Great news if you’re thinking of selling your home! Whether you’re looking to sell, buy, rent or let a property we can get you moving. We have a great selection of properties
for you to buy and rent. From country retreats to cool city dwellings there’s something for everyone. We also have an expert commercial team who sell and let commercial properties, land and commercial businesses for sale. We offer the full package of property related services from Mortgages to Surveys, Conveyancing to Property Management and Auction to Energy performance certification, all under one roof to help make your move a whole lot easier. Our expert team work closely with you supporting you on your journey. We’ll support you through the process and have you settled in with your feet up in no time. Let the Region’s Leading estate agent help you find your perfect home. Winners of Best Estate Agent Gold Awards for Sales and Lettings by the British Property Awards. Rook Matthews Sayer has over 25 years’ experience selling homes. That’s 25 years listening to what our sellers need and understanding what our clients are looking for. Over these years we have refined, tweaked, invested and perfected our sales service to provide you with the perfect recipe for success. Which is why year on year, we continue to sell more homes in the North east than any other estate agent*. Our excellent customer service has been recognised with ‘Best Estate Agent’ Awards from the British Property Awards for both our sales and lettings service. You can trust us to work with you in a professional manner and you can feel safe that your home sale is in trusted and capable hands. We adhere to all guidelines set out by our Industry’s leading trade bodies and are a member of the Royal Institution of Chartered Surveyors. (RICS). We’d love to show you what we can do for you. *Source: Independent research, Region specified is Newcastle to Northumberland.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%67%£100,000£160,000
Lettings0%0%£550£650
Areas covered
  • ne15
  • NE5
Address

Rook Matthews Sayer
120 Roman WayNewcastle Upon Tyne, Tyne & Wear
NE5 5AD
0191 267 1031

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Rook Matthews Sayer Branches (View All 17)
Sold my house through a ...

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5 Star Review

By : 'Laura'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE5

31 Mar 2021
People found this helpful0

Sold my house through a different estate agent yet bought house my 2nd house from rook Mathew sayers I can't thank Barbara and her team enough , Barbara would always take your call and go that extra mile ,after a bad start to my selling/buying not rook Mathew sayers fault , Barbara said... Read Full Review

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An absolute joke of a ...

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1 Star Review

By : 'charley'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : NE15

18 Feb 2020
People found this helpful0

An absolute joke of a company!! Myself and my partner have been renting a property for 7 months now with the absolutely terrible service from the repairs/support side of the agency. We have had problems from start to finish in regards to the heating, water and all round condition of the property.... Read Full Review

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Beware of this company and ...

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1 Star Review

By : 'Unhappy'
Services : Sales( As a Vendor )
Sold price : £100000
Would you recommend ? : No
Postcode : NE15

14 Sept 2019
People found this helpful3

Beware of this company and the services they recommend for sure. Terrible. They were appalling. 4 months to complete on a no chain property! Worse estate agents I have ever had the experience of dealing with. Extremely bad customer service. Never call you back when they say, The member of staff ... Read Full Review

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Really helpful in the closing ...

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5 Star Review
UserName

Ellie

By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : NE5

23 Mar 2018
People found this helpful6

Great assistance with those crucial - and what can be uncertain - days/hours toward the exchange of contracts...we are very happy with the property we've purchased, too....there was no 'hard sell' from the agent who accompanied our viewings...very much left for us to decide if we... Read Full Review


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Without a shadow of a doubt ...

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1 Star Review

By : 'Disgruntled'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NE15

24 Jan 2014
People found this helpful7

Without a shadow of a doubt this is one of the most incomptent teams I've had the misfortune to be associated with. Right from the outset their internal communication was shocking, with no department talking to the other to relay my requirements. Along with this, 'every' quarterly check had to... Read Full Review

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Hi I would like to say if you ...

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1 Star Review

By : 'Vince'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NE15

21 Nov 2013
People found this helpful8

Hi I would like to say if you want to use Rook Matthew Sayer please don,t unless you enjoy poor service, laziness and being lied to for the first time I can recall ever I put in a complaint about Sonya at the West Denton branch to Head Office who were sympathetic but could not really do anything... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details.

Last updated at 3/25/2022, 4:01:18 AM by allAgents

Awards won by Rook Matthews Sayer, Newcastle Upon Tyne NE5 5AD

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Rook Matthews Sayer
Branch-West Denton,Newcastle Upon Tyne,NE5