Romans have been very reliable. Paula our contact is always quick to deal with issues or pass on information to us. Quite expensive for full managed but you get what you pay... Read Full Review

I have rented my house out through Romans Bracknell, since June 2011. Throughout I have received excellent service. I changed tenants recently and Sally Perchard went I am sure beyond the remit of her job descrription to support me with several queries. I always received an almost instant response ... Read Full Review

On calling with regards to an issue with faulty smoke alarm it took a couple of attempts, and couple of weeks to get the issue sorted as although in our initial email we said the battery had been replaced and the alarm was faulty we were told it was down to us to replace the battery which wasn't... Read Full Review

I really appreciated the patience, commitment and professionalism of Sylvia. She checked every details of the property before we take the keys. Even the smallest details have been reported and she provided clear answers to all our... Read Full Review

As a landlord I have used Romans for many years now and have always received first class service even when I was living abroad. The service from finding a tenant, monitoring progress, and ensuring the property remain in good condition has been very smooth and... Read Full Review

Superb service kept customer very well informed at all stages. Whether it be a flat inspection or arranging for someone to come and fit a new light fitting. The customer service from Sylvia was awesome and I look forward rest assured that she will continue to look after the property and the needs... Read Full Review

I have dealt with sylvia for many years and have always found her pleasant and helpful.When i have had to contact her because something has gone wrong within the house that i rent,she has always dealt with the problem promptly and efficently and if the companies concerned take a while to comtact me ... Read Full Review

An exceptionally impressive service from the first interview right through to the tenant occupying the property. We were always kept informed and viewings always took place as agreed. This form only allows me to name two individuals, but thanks are also due to Kelly and Charlotte for their... Read Full Review

PAULA COPE HAS BEEN LOOKING AFTER MY PROPERTY FOR SOME TIME NOW AND I CANNOT FAULT HER AT ALL, SHE DOES A FANTASTIC JOB AND ITS A REAL PIECE OF MIND KNOWING MY PROPERTY IS BEING SO WELL LOOKED AFTER IN SUCH CAPEABLE... Read Full Review

We had been tentatively looking to move for about 3 years on and off, but could never find a property big enough or desirable enough to make us actually go ahead, even though we knew our own house was in a popular area and would likely sell readily. But Romans had finally come up with a house... Read Full Review

Paula has always been very helpful and responsive to our enquiries and to notify us of issues that our tenants have raised. She also recently assisted with arranging quotations for replacement glazing and handled this professionally. She has also offered to take photos of the property for us as we... Read Full Review

Sylvia always responds to my requests in a timely way and follows up well when needed. She informs me quickly if there is an issue with the property and then sorts it out... Read Full Review

Hello, Sylvia has been very helpful in both assisting me and/or arranging necessary works to be carried out at the property. On moving in I had problems with the kitchen light as well as the house alarm and Sylvia made all the arrangements to get these issues resolved - very promptly and with ... Read Full Review

Sylvia has do quarterly check on the property and always listens to what I have to say about issues with renting the property that I have through the term of the... Read Full Review

I have found Charlotte to be extremely professional and very thoughful in every contact she has had with me from the first viewing to an end when I have found the property I liked and sucessfully finalised everything. Charlotte is always polite and very efficient in replying to my e-mails and/or... Read Full Review

Had a few problems with flat. With that I mean , failed fridge freezer, doors etc and Paula has always dealt with these on my behalf . I have relied on Paula as I travel overseas extensively and need someone to take the initiative as if it was their own property. I am not a professional Landlord... Read Full Review

Romans has always acted in the most professional way.They have always appointed good long term tenants and handled problems as and when they have cropped up both promptly and quickly. Based upon their performance over the years I would use no other agent. I dealt with Paula Cope who was most... Read Full Review

I would highly commend Jonathan Hawthorne who took the time to get to know exactly the type of property we were particularly looking for, kept in contact, and even though our search took a while he knew he had found the right property for us before we had even seen it! Outstanding service. Lisa... Read Full Review

I work a long way from home and often cannot spend the entire day in waiting for the inspection visits. Paula always goes out of the way to fit in with my availability and is efficient and... Read Full Review

We have leased out our property through Romans and are currently living out of the country. We have been dealing with Sylvia Reid for some years now and have always found her to be approachable and efficient. We have always received lease renewal notifications timeously and have always relied on... Read Full Review