Terrible experience, do not deliver a service to warrant the 1.8% +VAT charge. Poor communication. Did not follow my instructions. I had a friend ring up as I was concerned with the service I was getting to ask about my property that I was selling. They were told it had been sold for the asking... Read Full Review

Paula is very good at keeping in contact with me and expiditing repairs that are needed on the property. She always informs me in a timely manner if there will be an inspection and also if there is anything that has not happened she will follow... Read Full Review

On a month to month basis the service is pretty good. It is fully managed and the turnaround time and organising of contractors to attend to any issues is usually OK - the administration is also good. on the flip-side, there have been a few issues where promises were made to potential tennants... Read Full Review

The property provided is brand new and with highest quality standards. Moreover, I liked the fact that the property was fully equipped and nicely decorated. Great support from the agent during... Read Full Review

Mrs. Reid does take care, informs me about all necessary objectives as quichly as possible. Confusing is the contact to her via the old e-mail adress of Mrs. Rosemary Preece. Further irritation is by the Romans policy as described by Mrs. Reid not to work with Currys for getting a cheap replacement ... Read Full Review

Throughout the leasing process we found Romans to be very efficient, supportive and proffessional, in particular Sally was extremely efficient in responding to our needs and and providing answers to any queries that we may... Read Full Review

I found the whole of the Romans Team at Bracknell very helpful and friendly during the time that my property was for sale with them. I would recommend using Romans to whomever may need their... Read Full Review

I have always found Paula extremely helpful and incredibly quick to react to any issue. I would recommend her to anyone who is looking for a reliable and conscientious letting... Read Full Review

I have been lucky enough to have Sylvia Reid managing my property for many years. Sylvia has the experience and contacts to ensure that I don't have to worry about my property. Sylvia has quickly dealt with major problems (broken hot water heater, failed gas inspection) by obtaining repair quotes... Read Full Review

Charlotte was very helpful throughout the whole move. Any questions or queries I had were answered effectively & efficiently. I hope the next time I move the agent is as good... Read Full Review

Charlotte showed me round the propery, she was good and went into great deatil, I viewed property's with other letting agencys who could wait to get you in and out the propertys, I was able to take my time with charlotte and she answered all questions we asked. Sally again was extremely... Read Full Review

Very professional service from Paula Always responded to my emails Polite and courteous sometimes difficult to get hold of by... Read Full Review

Excellent service from start to finish, all staff at Romans seem to really know their stuff and exactly how to help a client through the... Read Full Review

Sally has completed the administion of our letting process with professional, accuracy and care. She helped us through the each detailed step,answering all our questions and responding to our calls. A truly quality... Read Full Review

Having been away from Romans for c2 years Charlotte helped us through the process in a professional,helpful an pleasant manner. Charlotte organized, hosted, and ultimately very successful open house showing on Saturday morning. Throughout the whole process she returned our calls answered all our... Read Full Review

I have recently moved into a property, which I am renting for the next 12 months, and had the pleasure of dealing with Charlotte Wild throughout this process. I found her to be efficient, professional, diligent, courteous and above all - did what she said she would, when she said she'd do it.... Read Full Review

I first want to openly state that the "Excellent" rating is directly related to Paula and not Romans as a whole. Romans as a whole I would review around the Good mark. Paula has always been very prompt, courteous and considerate of our needs as tenants. Her visits have always been... Read Full Review

Sally was very helpful and responded quickly to any questions that i had. she explained the processes to me well and made the whole experience a pleasant one for me. I feel sally had a very friendly manner and even though i only communicated with her via email this came across through her... Read Full Review

I have been using Romans as my letting agents for the past 6 years and have been more than happy with the service provided. All communications has been prompt and professional, I would highly recommend Romans if you want a hassle free... Read Full Review

Hello, I recently moved from Portugal to work in the UK so obviously finding a house that I would feel comfortable in was very important. Charlotte Wild was the one that arranged for my viewing of the appartment, she was very professional setting up a viewing during the weekend, and very on time.... Read Full Review