I'd like to commend both Alyson & Alex at the Reading Branch, for their hard work in chasing a very poor solicitor representing the seller. This leads to a note on the aweful solicitors I believe Romans advised the sellers to use. Chirag Chopra at Ackroyd Legal simply ignored the... Read Full Review

Jess Glynn has been into my property several times and i am so please with the service that Jess has provided me i am going to instruct Romans as my agent. Jess has been both positive, informative and professional and i am pleased for Jess to act as my agent. Kindest... Read Full Review

Terrible. Avoid like the plague. Their complete ineptitude and lack of effort/care left my disabled brother homeless. Didn't return calls, basically didn't give a toss. If you're unlucky enough to have to deal with them for a purchase ask for Jacob. He will make an effort for... Read Full Review

They will collect their extortionate fees and then reject any responsibility whatsoever to manage the property, despite declaring themselves "agents" of the landlord and on paper assuming all responsibility. However, they are masters of cheap talk, time-wasting, delays and avoidance... Read Full Review

Check and double check your statements if you are a landlord. Romans likes to hike the management fee. Small hike 1pp point. Without ever asking our permission or even notifying us. They are very accommodating to get your business but then they just try to squeeze out any extra coin they... Read Full Review

We saw with them a property and we fell in love with it! At the moment of visiting it the agent told us that double bed and sofa were included in the rent ( in fact on the announce it was written fully furnished) but after paying 500 pounds o hold the apartment we discovered that neither bed nor... Read Full Review

The agent always contacted me when he said he would, found out the information I needed and was generally very helpful. All the paperwork was correct and provided in time. Sumuda was very helpful in sorting all this... Read Full Review

i am over joyed with the team in the tilehurst branch.my house was sold on the first viewing i was worried that it would take some time to sell my house as i would be relocating to cambridgeshire but amy made it very easy she knew the right people to send to view my property and i was stunned that... Read Full Review

Michal was extremely professional and provided excellent client service. He always kept me informed of feedback on viewings meaning I was never wondering and was considerate about timings/notice. He took time to explain the letting procedure which was really helpful given I have never let a... Read Full Review

Paula was very helpful on a daily basis and always returned our calls and queries. As this is our first purchase, there were some aspects of the move we were less sure about. Paula clearly led us through the process and communicated very well with all people involved. We are very pleased with the... Read Full Review

I have been dealing with Michal at Romans, Tilehurst, on behalf of my children who are the tennants of the property. Nothing has been too much trouble from the viewings to the actual moving in day. All phone calls/emails are answered immediately and with such detail I was left at ease and... Read Full Review

I cannot praise Michal highly enough for the first-class, professional service he consistently provided under difficult circumstances; I was living overseas and needed a property quickly, ahead of a new contract in the Reading area. Despite the 1,500-mile distance between us, Michal consistently... Read Full Review

Amy was extremely proffesional in all aspects of the sale of my late Mothers House. allways keeping me informed on what was going on. The house was marketed very well by Romans, and the sale was very quick.I would certainly use Romans again if I were to move in the future. would recommend Romans.... Read Full Review

I am very happy with the service provided during the process of letting out my house from the above members of staff that I have been corresponding with also with Michal Matejka who helped show tenants round the property. Any questions I had they were answered. I felt at ease that everything was... Read Full Review