The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 68 Reviews
79% Recommended
0% letting valuation accuracy
11% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 11.00% | £750 | £1,750 |
Romans
67 Victoria Road, Farnborough, Hampshire
GU14 7PL
01252 550 800




By : 'Carole'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Always contacts me if there are any problems asking for go ahead to... Read Full Review

By : 'Joe'
Services : Letting( As a Owner )
Would you recommend ? : Yes
My property is fully managed by Stephen and his co-workers. The service has been good and consistent in all aspects. Where issues have arisen with the maintenance of the property then this has been brought to my attention and more often than not I have given authorisation to Romans to handle the... Read Full Review

By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
The agent visited us on 2 separate house inspections, whilst he was here he checked all of the rooms and asked if there were any problems. On the first occasion we had one slight problem with a window, which he quickly arranged to be rectified. We were very happy with the fast response. Stephen... Read Full Review

By : 'Julie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I have used Romans for both selling & buying in the past so that in itself speaks volumes that I would use them again, but I have to say that they have surpased even their very high standards this time. James Linder was my first point of contact & it was he who came to do the valuation.... Read Full Review

By : 'Seller'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I found that Matthew, and Romans in Wokingham, were both courteous and professional at every stage of the process of selling my property. They clearly know their job, and the area, very well, and I have been very impressed with their approach. The sale went through, and negotiations were... Read Full Review

By : 'Tina'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
We approached Romans with a view of renting a house they had advertised in Farnborough. Graham Jennings dealt with us from start to finish and helped us massively find the house required for us as a family so we have turned from prospective customer to a new tenant. This isn't just a move, we are ... Read Full Review

By : 'Jennifer'
Services : Letting( As a Owner )
Would you recommend ? : No
This is my second year of using Romans, to help find tennants for my property. The first year was a hige success and I awas very happy with the servic e. This year has been slightly different. Garham, I felt never kept me in the loop for what was going on with veiwings booked, veiwing feedbacks... Read Full Review
As mentioned above, at the moment I would be very honest if anyone asked me about the Branch service, so its a very 50/50 thought at the moment.
By : 'LHW'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
We purchased a house through Romans and found them very good overall. Our sales negotiator was particularly helpful. He was prompt and punctual and always returned calls quickly if a message was left. Since we were wanting to relocate to Farnborough and we didn't live in the vicinity, we usually... Read Full Review

By : 'D'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I have always found Romans to be pr0-active and dynamic - if a job needs sorting, they sort it. I have mostly worked recently with Elizabeth Morgan; she is customer focused and develops strong rapports - she engenders confidence due to her diligence, ability and attention to detail. Her... Read Full Review


By : 'Moira'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Steven has been managing my property since 2008. He is very professional in his approach and gives me sound advice when asked for regarding the property. I am very pleased with his service. I value his common sense approach and the effective manner in which he deals with problems when they arise.... Read Full Review

By : 'Kate'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
I told Sean that i was looking for a 3 bed house that needed some attention under the 200 - 205k mark, he showed me a number of properties that fitted the criteria but none of them really appealed to me as they lacked the character that i was looking for. At the last house he showed me Sean... Read Full Review

By : 'Nicola'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Jodie was very helpful from start to finish even chasing up queries on our behalf. She returned calls when she said she would and kept us informed every step of the... Read Full Review


By : 'Doug'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Stephen has provided extremely helpful input and has provided liasion and a buffer between the unreasonable expectations of a difficult tenant and the unreasonable aspirations of the landlord. I'm very grateful for his advice on how to proceed and which measures to take or delay. The reports... Read Full Review

By : 'Sheila'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
He was extremely helpful and polite and even went to the trouble of sending us photographs of the new fence, by e-mail, when it had been... Read Full Review

By : 'Steven'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
General communications have been good, however upon taking up residency of the property we were not informed of the ceiling fan and the requirement to have it turned on low at all times in order to prevent condensation from building up on the windows and the walls and as a result this has happened ... Read Full Review
By : 'Jodie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Me and my partner were looking for a property to rent in the local area,we saw 83b mytchett road on rightmove and we straight away called Romans up to arrange a viewing. The phone was answered by a polite and helpful lady who introduced herself as Jodie. Jodie Kelly felt with us from them onwards... Read Full Review

By : 'Ceri'
Services : Letting( As a Tenant )
Would you recommend ? : No
I can honestly say that I would not reccoment Romans to anyone. The negotiator (Jodie Kelly) in my words was totally unhelpful. She did not come across as helpful or prepared at all. A few examples of this are: 1. When looking round the property she didn't really know anything about it i.e. what... Read Full Review
Please see above.
By : martin hembra
22 Mar 2012“I note your posting and I am sorry to see you are experiencing issues with our service. We work with many customers on a daily basis and by far the majority experience good customer service. ...


By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
After a particularly turbulent start to the New Year, resulting in my having to find another property and quickly, I was so relieved to find that dealing with the staff at Romans was an absolute pleasure. Taking account of the fact that my application was far from straightforward, through no fault ... Read Full Review

By : 'Shan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Romans Farnborough have provided an excellengt service. All calls returned. House sold in a week - can't get better than... Read Full Review

By : 'Dan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
From the first viewing around our new home we found all the staff at Romans polite, knowledgeable and approachable. We felt comfortable with them and that we could be open and honest. When dealing with staff at Romans via email and telephone, any queries or concerns we had were always dealt... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents