Superb customer service. When everyone else got it wrong Kelly took the time to review, comprehend, amend and fix. She follows through and always keeps her promises whether to sort a problem, to check a payment a month in advance or just to call back! A rare commodity. If it wasnt for Kelly's... Read Full Review

The agent was helpful easy to speak to and answered all questions we had... Read Full Review

They were very efficient putting us on their mailing list and sent us relevant properties and not just their whole list or things that were over our buget like some of their competitors. In phone conversations after visiting a property they were always very polite and... Read Full Review

I would congratulate Matthew Pulford of Roman lettings Camberley branch in providing a excellent experience in successfully letting my property. Matthew's communicational and organisational skills were second to none and my experience from start to finish was made very easy with Mathews subtle... Read Full Review

Romans have managed my property for the last 6 years and I have found them to be an excellent Agent. I previously used Romans to purchase my property originally in 1997 and this went through seamlessly. I then put my property up for let in 2006 and asked Romans to manage this as I was moving... Read Full Review

From the very start my wife and I were impressed by Sean Egan. He showed us the property in a very down to earth manner. He did not pressure us and let us make up our own mind. We both commented on how impressed we were by his conduct and clear professionalism. As the process went on Alison... Read Full Review

I would recommend Romans (Camberley) for their courtesy and willingness to go the extra mile. Lucy was excellent and truly professional throughout my dealings with her. She also booked appointments to show my house to prospective buyers on her days off which shows real commitment - I also felt she... Read Full Review

Matthew was extremely helpful from the first time I walked into the office. He knew exactly what property I was after and took me to view one which he said was perfect for me. I didnt have to look at any more before deciding it was the one for me. After that, he was very thorough in explaining the... Read Full Review

I could not fault the service we received from Ms Elizabeth Morgan . She replied prptly to complaints and kept us up to date throughout all maintenance issues . Her professionalism, attention to detail and ability to prioritise was exemplary and Romans are fortunate to have her as an employee . ... Read Full Review

Annette Dowling has always been extremely helpful and polite in all her correspondence. She is always prompt in responding to requests. Thanks... Read Full Review

AVOID THESE AGENTS We found these agents were aggressive bullies and I would recommend anyone avoids dealing with them. We used these agents and found they were full of empty promises and delivered nothing they promised when they valued the property. They told us they had many clients looking for ... Read Full Review

I engaged with Romans to sell my house and buy a new one in December and agreed I would accept their fee on the basis that they did as they said they would and provided “EXCELLENT” service; the house sign sold my house fairly quickly but the constant patchy and confusing conversations... Read Full Review

We had failed to let the property through another agent so we wished to appoint a second firm to energise the situation. We were impressed by Matthew's enthusiasm and professionalism and having appointed him to take on the letting, he achieved the asking rent, from very good tenants, within 2... Read Full Review

The service received when renting with Romans was great, they kept us informed at all times which helped put our mind at ease. When terminating contract they were helpful, instructing us on everything that needed to be done and helping us through it. I'd have no hesitation in renting from them... Read Full Review

We have used Romans for the last 6 years and the service we have received has always been professional and reliable. They have always found us tennants in an efficient manner. I wouldnt hesitate in recommending... Read Full Review

In looking for a rental property in the Camberley/Frimley area I approached a number of letting agents in the area. I found the service and professional approach of Romans to be way in excess of the other firms. They were always available to assist in all matters and the whole transaction was... Read Full Review

In a short lead time they sold our house for the price we... Read Full Review

I have been using Romans for over 10 years and find their staff and their service second to none, I would recommend them without hesitation and indeed have even featured in a video to promote them on a voluntary basis. Excellent work... Read Full Review

Romans have excelled themselves they are head and shoulders above there rivals in the area .In particular Miss Kelly Pugh , has been utterly professional and diligent in her dealings with myself .She is highly knowledgeable in this field and feels me with confidence that I am making the right... Read Full Review

We decided to use Romans as our letting agents, as we bought both our properties through Romans and knew we'd get a good level of service. Being new to renting out properties, the guys were really helpful in answering all of our queries and ensuring a smooth process. I'd recommend using... Read Full Review