Katherine was proactive in following up an initial conversation that we had regarding possible letting options. Her communication skills and extent of knowledge was very helpful in deciding the action to take. I was 90% ready to go with a different agent but Katherine's pursuasion demonstrated the ... Read Full Review

Elaine Hawkins has proven herself invaluable with the various lets we have through her office. She not only looks out for our best interests as a Landlord but also provides guidance and feedback personally whenever she visits our properties. A highly reliable member of the Romans team who... Read Full Review

Robert and his team (Jordane and co) were excellent in pro-actively keeping me up to speed with people viewing the house and their feed back, pro-actively making suggestions about how to market the property and being extremely courteous at all times. When Robert said he was going to do something,... Read Full Review

I dealt with a gentleman named Michael for the viewing of a studio apartment in the Skyline Plaza, who kindly offered to show us a larger apartment without a booking. Following this, Robert helped us confirm the letting of the property in the branch without any issues, even during a very busy... Read Full Review

Really helpful and professional service, one of the only estate agents that contacted us about properties to let rather than having us do all the searching. Happy to pay the estate agents fees for Romans as they had actually done the leg work unlike all the... Read Full Review

Very pleased with the service provided by Romans. Mark also was very helpful. Lots of viewing and feedback. We felt confident that they would sell our property very quickly and they did. Professional service at all times. Many thanks to all of the Camberley... Read Full Review

Elaine helped by providing a duplicate copy of my tenancy agreement together with a covering letter validating its authenticity as required in support of my wife's visa application. A quick and friendly response from Elaine as... Read Full Review

Elaine was very helpful in negotiating a settlement with a neighbour who had damaged the ceilings of our flat when carrying out bathroom renovation to his flat above. This gentleman was difficult to deal with and reluctant to fullfill his resposibilities. Elaine dealt with it very professionally... Read Full Review

Lynn's service has always been consistently professional, helpful and efficient. She is the first person I contact at Romans for advice or action as I know there will always be a quick and positive outcome. She is a credit to... Read Full Review

Found Romans to be very professional & extremely helpful in letting my... Read Full Review

I contacted Romans looking for a quick sale. They were prompt in arranging a valuation and by the end of the day had viewings lined up. The property sold within the first viewing and when negioating an offer, Charlie in particular was extremely helpful and excellent at... Read Full Review

During the weekend I came home to find my electricity out. After a quick search I found that it was my boiler that was fusing the electricity. First thing on Morning morning I telephone Elaine Hawkins at Romans (Basingstoke) to discuss the issue. I also emailed her with more details of the... Read Full Review

We had a major property accident occur when we were 11000 miles away and could do nothing our selves because of the distance and 12 hour time difference. Elaine took over the whole project: from informing us, our insurers, dealing with them, the local water company,calling outside expertise to... Read Full Review

I live and work in Saudi and rent out my property in Hook through Romans. I have complete faith in Elaine to always follow up on my queries and questions, no matter how trivial they seem. She is efficient and ever helpful and I would always recommend others using Romans services knowing that she... Read Full Review

Nick Badger and Nick Billson have been fantastic throughout the various stages of both selling our property and buying a romans property. They have kept us informed throughout the entire process and are both professional and personable. They have made a complicated process relatively straight... Read Full Review

Romans as a whole were very efficient in getting our property on the market. Photos and floor plans were created and approved quickly and the write-up of our property did a great job in selling its best features. The staff at Romans, especially Charles Rafferty, were very professional and reliable ... Read Full Review

Lynn prepared the agreement and facilitated a speedy signature and authorisation process. Lynn was flexible in being prepared for me to meet her in the office to sign the agreement and therefore ensure the handover date was not... Read Full Review

We found Elaine helpful, friendly, caring and at all times... Read Full Review

Romans are very thorough. Lynne in particular who deals with admin, is excellent, friendly and utterly reliable. Robert has also kept us up to date and given feedback about viewings. Sometimes the turnover of staff means you deal with someone new each time you call, but as an office, they are... Read Full Review

Elaine and her team are professional and helpful in managing the letting of our property. They are very customer focused, knowledgeable and quick to address any... Read Full Review