No contact or help aside from inspections, no care if the property was safe, passed from one staff member to another. Dreadful service. Paid for most of the maintenance myself as it wasn’t worth the hassle of dealing with them. I would never recommend or use again, as a tenant or a... Read Full Review

Fraser has been very helpful in the purchase process, the whole York team have a very positive attitude. so far no complaints at all it has been... Read Full Review

Great team with great personalities and I found Fraser to be incredibly helpful and thoughtful and always went of his way to be help. He is truly a great member of a great... Read Full Review

Couldn't fault the service. We had dealings with several of the team who were all very helpful. They enabled a quick sale which we were looking for and helped us liaise with our solicitor on necessary paperwork. Did exactly what they said they would do. Overall, we are really pleased with... Read Full Review

Sue was always very helpful and I could rely on her to give me regular and proactive updates ... even if I was the... Read Full Review

Estelle met us on time on a freezing cold day in York. Taking us directly to the property, this is a perfect home for us, most of our furniture will fit right in, Estelle was patience in allowing us time to make notes and measure up. If she could not answer a question she made a note and we have... Read Full Review

We have rented a property through reeds rains for almost 5 years now.. Estelle Moorhouse is a absolute credit to the company.. She has always been a pleasure to deal with and goes above and beyond her duties.. Thank you Estelle for your assistance and advise over the last 5... Read Full Review

Received a fantastic service from John at Reeds Reins. The whole process from viewing to getting the keys was easy and stress free. The after service has been great too! Thanks for... Read Full Review

Estelle helped us so much when viewing a rented property. Even though the keys to the garage were not available she quickly got the landlord to drop them off so we could view on the same visit. We had a few questions about the property in general and she got back to us on the same day with the... Read Full Review

John Wroot was very helpful throughout the whole process. John was present from day 1 of the process when he came to give me a rental figure for my property. It was nice to have been able to build a relationship with him. He was aware that we were first time landlords and he made sure that we were... Read Full Review

I spoke with Joshua a number of times when i was looking to purchase a 2nd home and he was the most helpful and kind person i have dealt with in any estate agents. He went the extra mile by calling back when he said he would and made both me and our family feel 'ok' with the whole process,... Read Full Review

I found flat hunting in York to be an arduous process, until my experience with Reeds Rains. Estelle was extremely accommodating and helpful. Working with an agent who wants to help and treats you humanely makes a tremendous difference. I would highly recommend this agency and Estelle's... Read Full Review

It is impossible to not give Estelle 5 stars. She went above and beyond for me in the sale of my house. With slow moving solicitors (and in the case of the buyers solicitor - inadequate is the only way I can describe them), Estelle was the one who kept the sale moving. She was professional at all... Read Full Review

We we're very happy with Ashley for her hard work and excellent service , dealing with our application for the property we are now renting , Ashley is a kind and polite person and easy to get on with , I would recommend Ashley and reeds rains to any one... Read Full Review

A very positive experience with Reeds Rains. I was mainly dealing with Estelle during the sales process, John at the pre-sales stage, as well as Josh who did some viewings and some emergency maintenance work when the property was empty! Estelle was extremely punctual in keeping me up to date with ... Read Full Review

Dear Sue, I would like to thank Reeds Rains for their help in selling my property in York. I live some 150 miles away and it was therefore difficult for me to take part in the process of the sale but I need not have worried as the staff advised on every step of the sale from valuation,... Read Full Review

I am pleased to have worked with Estelle Moorhouse at Reeds Rains and thanks to her guidance and willingness to to help at every stage of the buying process I would without doubt recommend her to my friends. I found myself buying alone for the first time but thanks to Estelle I was able to buy my... Read Full Review

Estelle is very warm and welcoming, and seemed delighted to show us around the properties. She explained everything so it was easy to understand and answered all of our questions about the properties we viewed, which was great for us being first time renters, as we had a lot of questions! She went... Read Full Review

I have nothing but praise for the way the house sale was handled by Reeds Rains. We had a really bad experience for nine months with another estate agent. So it was good to find someone who was as caring as Sue Hannon, as we are both in our seventies, Sue made it possible with no stress. We... Read Full Review

During the purchase of a recent property in the Leeman Road area of York I have mostly dealt with Sue Hannon from the Micklegate office of Reeds Rains. The purchase took an extraordinarily long time ( 13 months to complete ) and Sue kept me informed and up to speed with things every step of the... Read Full Review