Absolutely fantastic service, can't thank Rebecca enough!! Went out of her way to help in every way possible!!
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5 Star Review
By : 'Seàn' Services : Sales( As a Vendor ) Sold price : £85000 Would you recommend ? : Yes Postcode : WA8
30 Apr 2024
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Wayne was first class all the way though selling our rental property.
Just wish the legal team were that good.
Anything he said he would do he did , brilliant service.
Many thanks for all your... Read Full Review
Services : Sales( As a Vendor )Date: 29th Apr 2024
Wayne was first class all the way though selling our rental property. Just wish the legal team were that good. Anything he said he would do he did , brilliant service. Many thanks for all your help.
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Sale of ...
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5 Star Review
By : 'Sean' Services : Sales( As a Vendor ) Sold price : £188000 Would you recommend ? : Yes Postcode : WA8
18 Mar 2024
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I would like to personally thank Wayne for the excellent service he provided in selling our nans house. Wayne provided excellent advice and provided the best sale value we could have got for the property. Brilliant experience, thanks to all the team at Reeds Rains for providing a wonderfully stress ... Read Full Review
Services : Sales( As a Vendor )Date: 18th Mar 2024
I would like to personally thank Wayne for the excellent service he provided in selling our nans house. Wayne provided excellent advice and provided the best sale value we could have got for the property. Brilliant experience, thanks to all the team at Reeds Rains for providing a wonderfully stress free sale experience. Would highly recommend
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5 Star Review
By : 'Nicola' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : WA8
15 Mar 2024
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I have been a tenant with Reed Rains for a number of years now and they have been so very helpful and supportive over the years. I am just recently in the process of moving to another property and have to say Wayne, Rhian and Hayley have been a great support and extremely helpful at this stressful ... Read Full Review
Services : Letting( As a Tenant )Date: 15th Mar 2024
I have been a tenant with Reed Rains for a number of years now and they have been so very helpful and supportive over the years. I am just recently in the process of moving to another property and have to say Wayne, Rhian and Hayley have been a great support and extremely helpful at this stressful time, very much appreciated, highly recommend.
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5 Star Review
By : 'Emily' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : WA8
4 Mar 2024
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Loved my experience at Reed Rains Estate Agent Widnes. Friendly staff and quick service. I've had a great experience with Rebecca and Wayne. I would give them my highest... Read Full Review
Loved my experience at Reed Rains Estate Agent Widnes. Friendly staff and quick service. I've had a great experience with Rebecca and Wayne. I would give them my highest recommendation!
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Wayne from Reeds Rains Widnes ...
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5 Star Review
By : 'V' Services : Sales( As a Vendor ) Sold price : £181000 Would you recommend ? : Yes Postcode : WA8
29 Feb 2024
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Wayne from Reeds Rains Widnes came to value our house and we felt really comfortable with him and was very impressed with how he explained the sale process, he sold our house in less than a week from when it was put on sale and we would highly recommended him and the... Read Full Review
Services : Sales( As a Vendor )Date: 29th Feb 2024
Wayne from Reeds Rains Widnes came to value our house and we felt really comfortable with him and was very impressed with how he explained the sale process, he sold our house in less than a week from when it was put on sale and we would highly recommended him and the team
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Wayne Scott, at the Widnes ...
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5 Star Review
By : 'David' Services : Sales( As a Vendor ) Sold price : £280000 Would you recommend ? : Yes Postcode : WA8
22 Jan 2024
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Wayne Scott, at the Widnes branch of Reeds Rains, has consistently gone out of his way to be helpful and positive during the marketing and sale process of the house. I highly recommend his... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Jan 2024
Wayne Scott, at the Widnes branch of Reeds Rains, has consistently gone out of his way to be helpful and positive during the marketing and sale process of the house. I highly recommend his services.
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Excellent serivce from the ...
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5 Star Review
By : 'suzanne' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : WA8
5 Jan 2024
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Excellent serivce from the team in the Widnes branch, they were always on hand to help with my property as I don't live in the area, would use them... Read Full Review
Services : Letting( As a Owner )Date: 5th Jan 2024
Excellent serivce from the team in the Widnes branch, they were always on hand to help with my property as I don't live in the area, would use them again.
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Unhelpful this is a very ...
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1 Star Review
By : 'unimpressed' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : WA8
8 Apr 2021
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Unhelpful this is a very generous statement at best.
They don't keep buyer updated, are impolite and can't seem to grasp the concept of keeping all parties updated.
Buying/ selling isn't a difficult process, but for these, they proved it to be a momentous task.......... Read Full Review
Unhelpful this is a very generous statement at best.
They don't keep buyer updated, are impolite and can't seem to grasp the concept of keeping all parties updated.
Buying/ selling isn't a difficult process, but for these, they proved it to be a momentous task....... (this was a no-chain transaction!!)
Everyone blames COVID19, even a year on, if they cant adapt to change they shouldn't be in business, full stop.
Can i give less than one star?
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oustanding letting ...
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5 Star Review
By : 'Jay' Services : Letting( As a Tenant ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : WA8
11 Aug 2018
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We couldn't thank Laura enough for completing our letting,
exceptionally quick turnaround and excellent communication throughout, Laura was even prepared to come in on her day off so we could get into the property asap.
Thanks Laura you were... Read Full Review
Services : Letting( As a Tenant )Date: 10th Aug 2018
We couldn't thank Laura enough for completing our letting, exceptionally quick turnaround and excellent communication throughout, Laura was even prepared to come in on her day off so we could get into the property asap. Thanks Laura you were amazing.
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Thanks so much for your review Jay & Lyns. Did you know you can earn Amazon.co.uk Gift Cards when you join our Refer A Friend scheme and recommend our services to a landlord, friend or family...
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5 Star Review
By : 'Barbara' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : WA8
27 Apr 2018
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I found selling my house daunting, but Jamie and Warren were always friendly and reassuring. They would advise me, but always respected my decisions and requests. They gave me regular phone calls, keeping me updated followed by emails/letters. All other staff I had contact with by phone were... Read Full Review
Services : Sales( As a Vendor )Date: 26th Apr 2018
I found selling my house daunting, but Jamie and Warren were always friendly and reassuring. They would advise me, but always respected my decisions and requests. They gave me regular phone calls, keeping me updated followed by emails/letters. All other staff I had contact with by phone were always helpful and friendly. I recommend Reeds Rains.
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I am very happy with the ...
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5 Star Review
By : 'Leslie' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : WA8
1 Mar 2018
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I am very happy with the start to finish service I received from reeds rain.
Laura was a great help and made the whole process of finding me a flat a very easy and pleasant experience.
I would highly recommend anyone who's looking to rent or buy to go to reeds... Read Full Review
Comments on Agent Fees
Fees were average on comparison to all other estate agents
Services : Letting( As a Tenant )Date: 1st Mar 2018
I am very happy with the start to finish service I received from reeds rain. Laura was a great help and made the whole process of finding me a flat a very easy and pleasant experience. I would highly recommend anyone who's looking to rent or buy to go to reeds rains
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I just wanted to say a huge ...
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5 Star Review
By : 'Jayne' Services : Sales( As a Buyer ) Sold price : £225000 Would you recommend ? : Yes Postcode : WA8
15 Nov 2017
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I just wanted to say a huge thank you to Warren in the Widnes branch for finding our dream house. Warren kept us up to date with everything from us viewing the property, right through to completion. I would definitely recommend Reeds Rains, Warren in particular. Thanks again, Jayne... Read Full Review
I just wanted to say a huge thank you to Warren in the Widnes branch for finding our dream house. Warren kept us up to date with everything from us viewing the property, right through to completion. I would definitely recommend Reeds Rains, Warren in particular. Thanks again, Jayne Williams
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Laura was very helpful and ...
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5 Star Review
By : 'Janet' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : Yes Postcode : WA8
4 Nov 2017
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Laura was very helpful and approachable from the start of my application to rent until the finish of the process. Every time an issue arises the staff at the Widnes branch do everything to help me resolve the... Read Full Review
Services : Letting( As a Tenant )Date: 4th Nov 2017
Laura was very helpful and approachable from the start of my application to rent until the finish of the process. Every time an issue arises the staff at the Widnes branch do everything to help me resolve the issue.
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Would highly recommend any ...
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1 Star Review
By : 'Paul' Services : Letting( As a Owner ) Rent PCM : £695 Would you recommend ? : No Postcode : WA8
3 Sept 2017
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Would highly recommend any landlords to stay clear from this branch . I've not dealt with a member of staff from this branch who knows how to tell the truth .the list of issues i had is endless . had a tenant put forward who I was told was ideal, good earnings etc passed the credit check and... Read Full Review
Services : Letting( As a Owner )Date: 2nd Sep 2017
Would highly recommend any landlords to stay clear from this branch . I've not dealt with a member of staff from this branch who knows how to tell the truth .the list of issues i had is endless . had a tenant put forward who I was told was ideal, good earnings etc passed the credit check and told they wanted to pay 6 months up front and was given a valid reason for doing this .now the tenancy is coming to an end I Have found out that they have ccjs and never passed the credit check . I have been told that the only way they can stay in the property is either to get a guarantor or pay another 6 months up front. This now poses possible issues of reliability for the future regarding monthly payments. Was lied to throughout the process about costs and information about tenants. I payed for a tenant finders fee which cost over �700 This includes , taking photographs,advertising online , putting a sign up. And doing viewings However a sign was never put up and no viewing ever took place .Also the pictures used to advertise the property on a previous tenancy were reused so therefore no photographer was needed. Reeds rains have their own rules which don't seem to be guided or restricted by any regulating authority. They charge what they like, they lie and have caused a considerable amount of stress. Do not use this agent.
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Laura is always friendly and ...
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4 Star Review
By : 'D' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : WA8
3 Feb 2017
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Laura is always friendly and approachable. We have had a few issues with the lettings centre, all of which Laura took personal charge of and rectified as many as she could. The rest of the staff were always keen to help out... Read Full Review
Services : Letting( As a Owner )Date: 3rd Feb 2017
Laura is always friendly and approachable. We have had a few issues with the lettings centre, all of which Laura took personal charge of and rectified as many as she could. The rest of the staff were always keen to help out too.
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I'm a landlord and I was ...
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5 Star Review
By : 'Landlord0805' Services : Letting( As a Owner ) Rent PCM : £495 Would you recommend ? : Yes Postcode : WA8
18 Oct 2016
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I'm a landlord and I was messed around a lot by my previous agent (mylers) I have nothing but good things to say about Laura and her team they helped us out a lot when we needed to move and gave us a lot of advice and guidance. Wouldn't use anyone else... Read Full Review
Services : Letting( As a Owner )Date: 17th Oct 2016
I'm a landlord and I was messed around a lot by my previous agent (mylers) I have nothing but good things to say about Laura and her team they helped us out a lot when we needed to move and gave us a lot of advice and guidance. Wouldn't use anyone else now
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Laura was really helpful and ...
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5 Star Review
By : 'Minni90' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : Yes Postcode : WA8
18 Oct 2016
People found this helpful0
Laura was really helpful and managed to let our property nice and quickly. She was very knowledgeable and helped to put us at ease as first time landlords. Would definitely recommend and we will be using... Read Full Review
Services : Letting( As a Owner )Date: 17th Oct 2016
Laura was really helpful and managed to let our property nice and quickly. She was very knowledgeable and helped to put us at ease as first time landlords. Would definitely recommend and we will be using again.
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I would just like to say a ...
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5 Star Review
By : 'Rods83' Services : Letting( As a Tenant ) Rent PCM : £495 Would you recommend ? : Yes Postcode : WA8
17 Oct 2016
People found this helpful0
I would just like to say a massive thankyou to laura for everything you done for us. From the viewings to the move in. Very quick and efficient. Couldnt have met a nicer... Read Full Review
Services : Letting( As a Tenant )Date: 16th Oct 2016
I would just like to say a massive thankyou to laura for everything you done for us. From the viewings to the move in. Very quick and efficient. Couldnt have met a nicer girl.
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The stress this company ...
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1 Star Review
By : 'Kyle' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : WA8
8 Sept 2016
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The stress this company causes is unbelievable! We let a property for 6 months in which time we was told the deposit was �550 we sighed the documents for the credit check and the check went through we was asked to pay the full fees and collect the keys so when we arrived to do so we... Read Full Review
Services : Letting( As a Tenant )Date: 7th Sep 2016
The stress this company causes is unbelievable! We let a property for 6 months in which time we was told the deposit was �550 we sighed the documents for the credit check and the check went through we was asked to pay the full fees and collect the keys so when we arrived to do so we found the deposit had changed to �700 which we ended up paying so we could move in after the tenancy ended we was told the full deposit would be returned to us but when I checked my bank they only paid me �561.93 so obviously I wasn't happy after numerous phone calls I was told we was charged a check out fee that was �120 in vat and the other �18.07 was a mistake they made so they would pay it back which I still haven't got back but we didn't agree for the other �120 to go out anyway the document we signed it was clearly circled what applied to us but reeds rains said that was for what applied that day and they won't pay the �120 back because it was our fault for signing the form and it wouldn't stand up in a court of law
The house also had really bad damp that we brought to there attention on several occasions that they did nothing about the company is laughable customer service is pathetic
I wouldn't recommend anyone to use this company at all and we will never use them again in the future hope this stops other people from getting robbed which is the only way to describe what they have done to us
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.