I recently brought a property from Reeds Rains Newcastle branch. From the viewing of the property to the completion Jack (Bridgett) was absolutely outstanding. I was able to contact Jack with questions and problems that arose and he got back to me with efficiency. Jacks calm and professional manner ... Read Full Review

I am very satisfied with the professional service provided by Reeds Rains. There is, however, one young lady in particular being Megan Gibbons who I would like to thank. She was always very polite, efficient and willing to help with any questions or requests. Thank you for everything Megan,... Read Full Review

I have had such a positive experience selling my house, Lauren is always so helpful and goes out of her way to answer any questions, a very professional team, I would without doubt use reeds rains again, absolutely outstanding... Read Full Review

Arranged a viewing House was listed as for sale Turned up house had sold sign on it No viewings agent turned up at viewing time Later 4 other people turned up for same viewing . All booked in at same time . Viewing agent had no idea what was going on . Asked to speak to branch manager twice no... Read Full Review

Excellent really helpful and understanding ? we got the property and the letting agents gave us two weeks holding which was... Read Full Review

If you are a tenant, avoid this company. If you wish to terminate your contract early as my son needed to due to current property no longer being suitable, plus landlord made excuses about repairs that he was fully aware of, Reeds Rains will force you to pay the fees they charge a landlord to get... Read Full Review

A big thanks to Jack for all he did getting me in house to rent within 2 weeks brilliant experience 10 /... Read Full Review

Was a very easy and pleasant experience, Lauren Andrea was extremely helpful when showing us around and help us with every step along the... Read Full Review

Working with Abigail and the guys over in the Newcastle office has been great. They are a hard working... Read Full Review

Im relocating from Birmingham to live in Newcastle under lyme and am unfamiliar with the areas,i explained this to Matt Burton who made a list of properties in areas he thought suitable and gave comprehensive advise on each one,very helpful friendly... Read Full Review

I just want to say a well deserved thank you to Amy Simkin and Matt for their help Both were very proactive in setting up 6 viewings in the short time I have available this particular day. All the staff in the office were very pleasant but Matt and Amy are a definite asset to your company My ... Read Full Review

I recently sent an enquiry through for a property advertised for rent. Two days later, I called to make an appointment as my email hadn't been acknowledged and advised the staff member I would be travelling from London due to relocating to Royal Stoke Hospital. I was booked in for the next... Read Full Review

Having a very short time to complete my move, Amy was very helpful in pointing myself in the right direction and facilitating things from her end. I have no complaints with the service thus far as a tenant and would wholeheartedly recommend reeds rains to others based on the service i have been... Read Full Review

I have been dealing with Andrea Tighe who looks after my property, she is not based at the Newcastle Under Lyme branch. Andrea has always been quick to respond to any emails/calls regarding the property. She has always been polite and proffessional in all her contact with me. The reason I have... Read Full Review

Well where do i start. Users Fox and Simeon i could have written your issues myself. Lack of communication between head office and the local branch is a major issue. First tenant that RR put in - paid 6 months up front. No problem. After a few months we started getting messages from neighbours... Read Full Review

wow im a member of the mortgage club big deal cost me £499 though what a con as soon as youve paid it the help stops and it all goes quiet please dont fall for this fee otherwise known as administration fee , as for the sale we had to chase everything up , never kept informed , and stood up when ... Read Full Review

I had a few agents out to see me with regards to selling my property. i selected Reeds Rains, Newcastle Under Lyme branch as my chosen agent....... It was a huge mistake on my part! Reasons: Terrible on communication Never returned calls Unable to get in touch when I needed to speak witht... Read Full Review