By : 'Howard' Services : Sales( As a Buyer ) Sold price : £335000 Would you recommend ? : Yes Postcode : CW12
16 Oct 2020
People found this helpful0
Excellent service and we couldn't have asked for more from the Congleton office especially Katy who was always professional and supportive. There were issues with our purchase which took time to resolve due to delays caused by the Covid outbreak but we felt Katy was always ready to help and... Read Full Review
Excellent service and we couldn't have asked for more from the Congleton office especially Katy who was always professional and supportive. There were issues with our purchase which took time to resolve due to delays caused by the Covid outbreak but we felt Katy was always ready to help and push things forward as best she could.
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We dealt with Reed Rains ...
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5 Star Review
Stacie
Emily
By : 'Carmen' Services : Sales( As a Buyer ) Sold price : £365000 Would you recommend ? : Yes Postcode : CW12
11 Dec 2019
People found this helpful0
We dealt with Reed Rains during our purchase a few months ago, it was the Congleton branch as we were purchasing in the area. I have to say I was extremely impressed with how all the agents dealt with any query we or our solicitors had during the process. I was particularly impressed with Stacie,... Read Full Review
We dealt with Reed Rains during our purchase a few months ago, it was the Congleton branch as we were purchasing in the area. I have to say I was extremely impressed with how all the agents dealt with any query we or our solicitors had during the process. I was particularly impressed with Stacie, who not only gave us lots of support and local knowledge, she also worked through tirelessly many issues that were being raised throughout their vendors end of the chain. Stacie, was patient and diligent and even though she wasn’t acting as our actual agent went above and beyond to ensure all deadlines were met. We actual went with Purple bricks as our agent on this occasion, as we’d had a bad experience previously selling through main stream agents. After this experience with Reed Rains as our sellers agent, we would not hesitate to recommend and feel it’s restored our faith in the whole agents involvement . Many thanks to Stacie and the team at Congleton an exceptional 5 star service was most certainly delivered. I am sure your vendors were also as delighted with the hard work, commitment and support you all achieved during the process. Kindest Regards Carmen Brackenridge
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Service ...
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5 Star Review
Megan
By : 'MurrayST' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : Yes Postcode : ST7
20 May 2019
People found this helpful0
I've just immigrated and Megan found a place that accommodated all my needs within a couple of hours. Excellent service from the branch as a whole too. Thank... Read Full Review
Services : Letting( As a Tenant )Date: 19th May 2019
I've just immigrated and Megan found a place that accommodated all my needs within a couple of hours. Excellent service from the branch as a whole too. Thank you.
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Hi Murray, Thank you so much. It was a pleasure helping you find your home and we hope you are very happy there. All the best, Reeds...
Excellent and ...
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5 Star Review
Robert
By : 'CK' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : ST8
30 Oct 2018
People found this helpful0
They say that selling your house is one of the most stressful things you can do in life.... well on a personal level it was !!... However, the professional support that I got throughout the whole process from the staff, and from Rob in particular, was was second to none !!.. He was there every step ... Read Full Review
Comments on Agent Fees
Bit more expensive than most, but made aware at the offset ...would use a local solicitor next time rather than through the estate agent
Services : Sales( As a Vendor )Date: 30th Oct 2018
They say that selling your house is one of the most stressful things you can do in life.... well on a personal level it was !!... However, the professional support that I got throughout the whole process from the staff, and from Rob in particular, was was second to none !!.. He was there every step of the way for me, and I can't recommend him and the team enough!! Keep up the good work. Thank you so much !!
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We chose this agent because ...
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5 Star Review
Timothy
By : 'David' Services : Sales( As a Vendor ) Sold price : £283000 Would you recommend ? : Yes Postcode : CW12
14 Dec 2016
People found this helpful0
We chose this agent because we were throughly impressed by Tim's enthusiasm, professionalism and knowledge of the market. The house went on the market and sold within a week! Since then RR have been there to assist with everything from negotiations to making sure we got to exchange as smoothly as... Read Full Review
Services : Sales( As a Vendor )Date: 14th Dec 2016
We chose this agent because we were throughly impressed by Tim's enthusiasm, professionalism and knowledge of the market. The house went on the market and sold within a week! Since then RR have been there to assist with everything from negotiations to making sure we got to exchange as smoothly as possible. The whole office have been engaged at one time or another and have been wonderful. Can't thank them enough for all their help, would highly recommend them and would certainly work with them again without hesitation. Excellent in every way - well done!
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Myself and my husband ...
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5 Star Review
Stacie
By : 'Stephanie' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : ST8
30 Nov 2016
People found this helpful0
Myself and my husband recently purchased a property through reeds rains and were dealt with by Stacie. From start to finish the process was not an easy one, however Stacie helped us through the process, was very informative throughout the whole sale and made us feel very at ease.
She went out of... Read Full Review
Myself and my husband recently purchased a property through reeds rains and were dealt with by Stacie. From start to finish the process was not an easy one, however Stacie helped us through the process, was very informative throughout the whole sale and made us feel very at ease. She went out of her way to help in anyway she could to make the whole process easier for us. We felt she was very professional throughout and her communication skills were excellent. We felt the need to write this review as the service we received from reeds rains and in particular Stacie herself was above and beyond what we expected. Well done reeds rains congelton
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First Class. Staff extremely ...
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5 Star Review
Timothy
By : 'Jan' Services : Letting( Accounts ) Sold price : £27750 Would you recommend ? : Yes Postcode : CW12
27 Oct 2016
People found this helpful0
First Class. Staff extremely helpful. I looked at a house where the vendor had no agent. The experience convinced me that the use of one was a indeed very necessary. I was recently widowed and the prospect of selling and buying on my own was very daunting. The staff a Congleton couldn't have been ... Read Full Review
Comments on Agent Fees
Money well spent. Tim Nixon and his staff earned their fee without a doubt.
I received excellent advice on both the sale and purchase.
First Class. Staff extremely helpful. I looked at a house where the vendor had no agent. The experience convinced me that the use of one was a indeed very necessary. I was recently widowed and the prospect of selling and buying on my own was very daunting. The staff a Congleton couldn't have been more caring or helpful. I couldn't ' have done it without them! I shall be eternally grateful for the unstinting support I received.
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I recently received a ...
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5 Star Review
Stacie
Emily
By : 'Suzanne' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CW12
17 Oct 2016
People found this helpful0
I recently received a fantastic service from Stacie and the team when selling my property in the Congleton area. Stacie kept in regular contact and was happy to help with any enquiry with a quick and helpful response. I could tell that she cared about making the process as smooth as possible for... Read Full Review
Services : Sales( As a Vendor )Date: 16th Oct 2016
I recently received a fantastic service from Stacie and the team when selling my property in the Congleton area. Stacie kept in regular contact and was happy to help with any enquiry with a quick and helpful response. I could tell that she cared about making the process as smooth as possible for all parties. Would highly recommend the team at Reeds Rains. Thank you Tim, Emily and Stacie for your help.
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Of all the estate agents we ...
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5 Star Review
Stacie
By : 'Ms' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CW12
17 Oct 2016
People found this helpful0
Of all the estate agents we contacted during my recent search for a property, Reeds Rains Congleton was by far the most impressive. In particular, Stacie, with whom we had most contact, was always helpful and particularly pro-active in facilitating the purchase of the property. She always... Read Full Review
Of all the estate agents we contacted during my recent search for a property, Reeds Rains Congleton was by far the most impressive. In particular, Stacie, with whom we had most contact, was always helpful and particularly pro-active in facilitating the purchase of the property. She always promptly dealt with queries and never failed to call back. Stacie maintained good relationships with our solicitor and with her client/vendor, making a potentially stressful process run smoothly. My daughter and I would have no hesitation in recommending this agent.
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We met Tim Nixon when he sold ...
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5 Star Review
Stacie
By : 'Jane' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : ST7
14 Oct 2016
People found this helpful0
We met Tim Nixon when he sold our house in July 2016 and had no hesitation in contacting him again when we needed to sell my mothers' house quickly. The service we received was First Class. The team were friendly,approachable and very professional. They sold the house on the first day it went on ... Read Full Review
Services : Sales( As a Vendor )Date: 13th Oct 2016
We met Tim Nixon when he sold our house in July 2016 and had no hesitation in contacting him again when we needed to sell my mothers' house quickly. The service we received was First Class. The team were friendly,approachable and very professional. They sold the house on the first day it went on the market and completed the sale in 8 weeks. Excellent Service!!
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There was an open house ...
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1 Star Review
By : 'Disappointed' Services : Sales( Prospective Vendor/Buyer ) Sold price : £319950 Would you recommend ? : No Postcode : CW12
30 Sept 2016
People found this helpful1
There was an open house session ending at 5pm. We phoned the Congleton branch to say we would not arrive until 5pm and was that ok. Was told not a problem just call in to the branch and the agent would go back with us to the house if he'd already come back. Arrived at the branch at 4.55pm and told... Read Full Review
There was an open house session ending at 5pm. We phoned the Congleton branch to say we would not arrive until 5pm and was that ok. Was told not a problem just call in to the branch and the agent would go back with us to the house if he'd already come back. Arrived at the branch at 4.55pm and told there was no one available as everyone was too busy! And we couldn't see the house. A wasted trip after travelling 40 miles! Maybe because it was a Friday night and no one wanted a late night? Very disappointing experience.
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5 Star Review
By : 'Fiona' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : Yes Postcode : CW12
21 Aug 2015
People found this helpful0
We have been impressed with the help and support we have received from Cheryl at branch and she understood our requirements from the beginning and helped us find a house that is perfect for us. Really good service and very professional thank you for all the... Read Full Review
Services : Letting( As a Tenant )Date: 20th Aug 2015
We have been impressed with the help and support we have received from Cheryl at branch and she understood our requirements from the beginning and helped us find a house that is perfect for us. Really good service and very professional thank you for all the help.
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I have dealt with Cheryl from ...
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4 Star Review
By : 'Jo' Services : Letting( As a Tenant ) Rent PCM : £495 Would you recommend ? : Yes Postcode : CW12
13 Jul 2015
People found this helpful0
I have dealt with Cheryl from the outset of my initial enquiry for a viewing. She has been nothing but helpful from start to finish, every time I've had a query or needed advice on how to proceed she's always provided the answers and has always called me back. I wouldn't hesitate using this agency... Read Full Review
Comments on Agent Fees
Obviously I'd rather the fees were as little as possible, (no doubt the same as everyone else) and feel that the fees I paid were fairly high, especially when I had to 'chase' my guarantor when I wasn't aware that I needed to - surely this is what I pay admin fees for?
Services : Letting( As a Tenant )Date: 12th Jul 2015
I have dealt with Cheryl from the outset of my initial enquiry for a viewing. She has been nothing but helpful from start to finish, every time I've had a query or needed advice on how to proceed she's always provided the answers and has always called me back. I wouldn't hesitate using this agency again for further lettings or sales (should I choose to buy a property). It's refreshing to meet an agency and staff who excel at what they do!
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Cheryl was absolutely ...
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5 Star Review
By : 'Heulwen' Services : Letting( As a Tenant ) Rent PCM : £925 Would you recommend ? : Yes Postcode : CW12
2 Jul 2015
People found this helpful0
Cheryl was absolutely brilliant in helping us get our house. She is friendly and helpful and did everything in her power to help us out. We have 3 dogs and 3 cats so understandably had great difficulty in finding a property that would accept us all. Cheryl negotiated and persuaded the landlord... Read Full Review
Services : Letting( As a Tenant )Date: 1st Jul 2015
Cheryl was absolutely brilliant in helping us get our house. She is friendly and helpful and did everything in her power to help us out. We have 3 dogs and 3 cats so understandably had great difficulty in finding a property that would accept us all. Cheryl negotiated and persuaded the landlord that they should give us a go. We know we'll look after the property but having Cheryl on our side fighting our corner really helped. It also was nice to find someone who actually appeared to care! Since we moved in Cheryl has been able to answer every query we've had and continues to be very helpful. I am eternally grateful to Cheryl for helping is get the property which we love. I would definitely recommend her.
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I found Reeds Rains very ...
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5 Star Review
Timothy
Stacie
By : 'Peter' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CW12
13 Apr 2015
People found this helpful0
I found Reeds Rains very straight forward and helpful. The agents were pro-active without being pushy and I will use them... Read Full Review
I found Reeds Rains very straight forward and helpful. The agents were pro-active without being pushy and I will use them again.
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Having tried to buy the ...
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5 Star Review
Emily
Timothy
By : 'David' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CW12
16 Dec 2014
People found this helpful0
Having tried to buy the property since May 2014, Emily and her team have at last got us in! With vendors so difficult to contact and deal with, Emily personally put a card through the door on many occasions as there was no response from the vendor. Reeds Rains, without doubt, worked far harder... Read Full Review
David & Jan Green, Christian TV said about Reeds Rains
Services : Sales( As a Buyer )Date: 16th Dec 2014
Having tried to buy the property since May 2014, Emily and her team have at last got us in! With vendors so difficult to contact and deal with, Emily personally put a card through the door on many occasions as there was no response from the vendor. Reeds Rains, without doubt, worked far harder than our own agents despite the fact we were not paying them. Their personal concern for our move was outstanding, and we would highly recommend using Reeds Rains, especially as Emily is so strong on chasing a sale to completion. Tim was also heavily involved in Emily's absence, and in the first place suggested this excellent house would suit our peculiar needs. Tim was right, and we are absolutely delighted with the house.
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Tim was very enthusiastic in ...
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5 Star Review
Timothy
Emily
By : 'Mark' Services : Sales( As a Vendor ) Sold price : £232500 Would you recommend ? : Yes Postcode : CW12
21 Nov 2014
People found this helpful0
Tim was very enthusiastic in supporting the Branch staff with the sale of my property. He personally intervened in assisting with a potentially sale breaking matter when the dog next door was barking for an extended period. We resolved this matter, but he was the driving force in arbitrage between... Read Full Review
Services : Sales( As a Vendor )Date: 21st Nov 2014
Tim was very enthusiastic in supporting the Branch staff with the sale of my property. He personally intervened in assisting with a potentially sale breaking matter when the dog next door was barking for an extended period. We resolved this matter, but he was the driving force in arbitrage between next door neighbours and the buyers. Overall a very positive and pleasant experience with the staff.
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Cheryl kept me well informed ...
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5 Star Review
By : 'Becky' Services : Letting( As a Tenant ) Rent PCM : £665 Would you recommend ? : Yes Postcode : CW12
4 Nov 2014
People found this helpful0
Cheryl kept me well informed throughout the application process by email and telephone. Cheryl is very polite and helpful and made the process comfortable and straightforward- highly... Read Full Review
Services : Letting( As a Tenant )Date: 4th Nov 2014
Cheryl kept me well informed throughout the application process by email and telephone. Cheryl is very polite and helpful and made the process comfortable and straightforward- highly recommended.
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Tim was very approachable at ...
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5 Star Review
Tim
By : 'Smith' Services : Sales( As a Vendor ) Would you recommend ? : No
3 Nov 2014
People found this helpful0
Tim was very approachable at all times. Nothing was too much trouble for him and I always felt that he had my best interests at... Read Full Review
Tim was very approachable at all times. Nothing was too much trouble for him and I always felt that he had my best interests at heart.
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With only dealing with ...
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5 Star Review
By : 'nichola' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : ST7
1 Nov 2014
People found this helpful0
With only dealing with private landlords I was unsure on how the process using an agent would be like however I was presently surprised. Cheryl made the process very easy and moved us in within 2... Read Full Review
Services : Letting( As a Tenant )Date: 1st Nov 2014
With only dealing with private landlords I was unsure on how the process using an agent would be like however I was presently surprised. Cheryl made the process very easy and moved us in within 2 weeks.
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