Very proactive when accepting the business , prompt wh attending appointment good accurate pictures and precise detailed description following first meeting stated could find tenants quickly and kept there promise within 2 weeks. Follow up service was very comprehensive by both Heather and... Read Full Review

My dealing with Reed Rains and in particular staff member Tracey Wathall was excellent. I was kept informed on every step of the process. This was a pain free and 5 star experience and if selling again wouldn't hesitate to contact them... Read Full Review

Overall I feel we were treated as respected clients disregarding the fact we are a young couple. It was a pleasant experience and they made it as simple and understandable as we could have hoped. Carol kept us updated throughout the application process and helped us with everything that was... Read Full Review

The complete service was excellent. First of all the property was professionally photographed and marketed at a rental price ABOVE what we had achieved before. All through the relatively short period of marketing, Carol kept me up to date with regular updates and viewings, all with feedback. When a ... Read Full Review

We first viewed the property online and contacted reeds rains where we they spoke to Tracey, after deciding we wanted to purchase Adam booked us in for an appointment and things went from there. Both staff members are thorough and a pleasure to deal with. Tracey has been back and forth with calls ... Read Full Review

I was more than happy with the help I had, from my initial phone call to the branch. Carol was very helpful when I was completing the paperwork, and was very helpful from start to finish. Heather met me at the property for the viewing. Like Carol she was very helpful and approachable. Was happy ... Read Full Review

My wife and I were completely undecided whether to rent our cottage and made several lengthy visits to Chesterfield Reeds Rains before making up our minds. We thought we may have been a nuisance as we kept on asking questions. Nothing could be far from the truth, Heather was patient, professional... Read Full Review

I have rented from reeds rains now for two years, heather has mostly done all of my routine visits. She is always kind and chatty. Heather also helped me choose the flat and met me with the keys, I've always been very happy and have never had a bad word to say... Read Full Review

My husband and I as new landlords were very apprehensive, we need not have been. Heather was fantastic from start to finish, clearly explaining the process of letting our property in detail, answering and questions that we had . We stay in regular touch and would not have any hesitation in... Read Full Review

After losing out on the house in the first instance the moring it came back on the market Gemma Roper was on the phone to us arranging another viewing, after already having an offer accepted on another house. She worked hard and pushed for us having the offer accepted and things underway in 3 days... Read Full Review

On selecting four potential Agents to manage our property Heather Cooper gave a very professional initial presentation and unlike the other agents went out of her way on two further occasions by making additional visits to the property to guide us through the processes ( this being our first rental ... Read Full Review

I am extremely satisfied with the service provided by Heather, Gemma and Tracy. They were brilliant and guided me through each part of the process. They helped me with every question and every step that needed taking and even after all was arraged and paid they still gave me some guidance in terms ... Read Full Review

We were told by many people that buying our first house would be one of the most stressful things we'd ever do in life but with all the help and advise we received from the staff at Reeds Rains and Mortgage adviser Adam that statement couldn't of been further from the truth. All the staff were so... Read Full Review

Tracy was brilliant on sorting everyhing out especially helping with the solicitors there petty ways, Tracy could not have done anymore she must have the patience of a saint i know this is her job but she could not have helped anymore thank... Read Full Review

The reeds rains experience was second to none Tracy Wathall was the most helpful agent any one could ask for nothing was any trouble for her she always returned any calls straight away solved any problems with ease and even helped after the sale was completed Gemma was equal with her help they both ... Read Full Review

The agents were extremely helpful throughout the process of selling the property. On at least two or three occasions they put themselves out by working late at night to ensure a prompt sale of the property. I could not recommend them highly... Read Full Review

Showed us round the property at 9am. We rang and asked for a second viewing on the same afternoon, as we had a 3 hour drive and didn't want to come back another day. Sue and her colleague came in their own time, on their way home, to let us look round again. We made an offer and Sue rang us on... Read Full Review

Gemma has been Instrumental in the sale of our property and the purchasing of our prospective home. she has kept us informed at every stage of the proceedings and in a very professional and friendly manner. If we were to sell our property again we would certainly use Reeds... Read Full Review

I would like to thank Gemma for her time & paitience in selling our house, every time I went into the store she was very helpful & curteous at all times, always got a big smile on her face, I hope you pass my comments onto Jemma, because we all moan when something isn't done right, but I'm... Read Full Review

Very impressed with level of information given throughout the process. Tenant found for the property within days of advert posted. All staff at the branch that I dealt with were very professional and... Read Full Review