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The UK's Largest Customer Review Website for the Property Industry

4.5/5, 40 Reviews
90% Recommended
90% sales valuation accuracy
85% letting valuation accuracy
93% sales fee satisfaction
89% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90.00% | 93% | £130,000 | £325,000 |
| Lettings | 85% | 89% | £550 | £1,100 |
Reeds Rains
29 Watergate Street, Chester, Cheshire
CH1 2LB
01244 328257



By : 'Sally'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CH2
Landlords - do not let your property through Reeds. I literally don't know where to begin with how absolutely shambolic every department is of this company. 2 different sets of tenants were placed in the property who were placed in my property over the last 2 years. The last one didn't... Read Full Review
By : 'Kathryn'
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : CH4
The team were so lovely to help me buy my first home. No question was too silly and they kept me update throughout with the progress of my... Read Full Review
By : 'Danny'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CH1
Possibly the worst estate agents in the World. They are either grossly incompetent or are in serious financial difficulties. We used Reeds Rains to let our apartment in Chester in early August. It is now mid November and they have still to pay over any of the rent they have collected. They owe us ... Read Full Review

By : 'Nova'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CH4
Would definitely recommend this agent if selling in the future. Very helpful and friendly team of staff. Always replied promptly by phone or e-mail. Nothing was too much trouble. A special thank you to Clare Beattie at Chester, who dealt with the purchase of my property very... Read Full Review

By : 'Dave'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CH4
Spoke to Georgina today, at the chester branch, she was really helpful, I explained what sort of property I was looking for, she gave me lots of good advice, phoned me back with a update, I really appreciated the work she has put in for me, looking forward to dealing with her again soon.... Read Full Review

By : 'Chester'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CH3
Adam made sure that my moving into the property was handled with the upmost professionalism. There were many maintenance issues that needing sorting and he dealt with my concerns prior to me moving in far better than any previous experience I have had when dealing with letting agents. I am... Read Full Review
Good

By : 'Hope'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CH3
Adam Clarkson provided a very professional and friendly service on behalf of Reed Rains. I would have no problems in recommending him to... Read Full Review
Good
By : Reeds Rains
20 Aug 2018Thanks so much for your review. It's great to hear that you would recommend Reeds Rains. You can earn Amazon.co.uk Gift Cards when you sign up to our Refer A Friend scheme and recommend us. More info ...

By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CH1
As a first time buyer Adam was really helpful giving honest and helpful advise, always available to answer any questions, and kept me well informed of the process! Thank you so much I couldn't be happier with my home... Read Full Review
Good

By : 'SOPHIE'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : No
Postcode : CH1
Firstly, let me outline that Fraser from the Chester branch is FANTASTIC. He is NOTHING to do with this review - because he's amazing and literally the only person in the entire organisation that I trust in any way! I've sold 2 properties with Reeds Rains, and used their tenant finding... Read Full Review
Fees are above market value for tenancy finding. They take one months rent PLUS vat. Plenty of agents in Chester take 75% or less.

By : 'Meg'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CH1
Fraser has been friendly, professional and extremely helpful! We're relatively new to the housing market and Fraser has made our journey so far effortless. We look forward to keeping in touch as we continue our tenancy and would definitely be inclined to contact Fraser again should we have any ... Read Full Review

By : 'McIntosh'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CH1
Rented out our first home, had no idea about anything at all. Met with the lovely Fraser who was incredibly professional and efficient. From the outset. Nothing was too much trouble and he went above and beyond to provide a very prompt and professional services. Would recommend anyone to RR if... Read Full Review
Higher than others but you get what you pay for Andy this is a very professional outfit .

By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CW1
Adam and all the team were fantastic. In all my years of buying and selling residential property I have never completed a sale so quick and with so little hassle. If only all agents were this... Read Full Review
Good

By : 'Adam'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : CH14
I have to admit I had a fantastic experience when meeting Dan from Reeds Rains when he came to do a valuation on my property. As my property is shared ownership, I had to gain at least three different valuations from different agencies (as requested by the housing association). By the point of... Read Full Review
Slightly high but the service received is worth it.

By : 'Rich'
Services : 20
Would you recommend ? : Yes
Postcode : CH3
The team worked hard due to a difficult transaction that threatened to collapse numerous times. With the support and hard work of Guy and Dan, my purchase was successful and I am now in my new home. I cannot thank Reeds Rains highly enough and from my experience, I would recommend them to anyone... Read Full Review


By : 'Gemma'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : CH8
I have had a fantastic & easy time with Reid's Rains! I found a property that I liked and was interested in so I looked online and requested someone call me - that's when the lovely Fraser called me a few hours later; he has made this whole situation for me so easy, by just being pleasant,... Read Full Review


By : 'Mark'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CH2
Thanks to Dans knowledge and expertise he was able to secure me a mortgage deal for an investment property that was far from straightforward. His ability to act swiftly, process information and deal with both myself (buyer) and the seller was invaluable. Rarely these days can I recommend someone so ... Read Full Review
As the buyer I didn't pay the agent but I believe them to be reasonable.

By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SY14
Dan arranged our mortgage for us and was fantastic to deal with. Our appointments were really relaxed and we were impressed by Dan's knowledge of the market as he went through the different options with us. He discussed the pro's an cons of each product and offered advice but was never pushy. I... Read Full Review
Vey Fair

By : 'Woz'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CH3
We found Fraser very efficient and helpful. He always kept us up to date with the process and was very prompt to call us and email us. Overall Fraser made moving a very smooth process and we would speak to Reeds Rains in the future if we wished to... Read Full Review

By : 'Grasyl'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CH4
We found Claire to be very efficient and most helpful, she was always pleasant to talk to and kept us up to date with the progress of the sale. Always answering our telephone calls and keeping us well... Read Full Review

By : 'Richard'
Services : Sales( As a Buyer )
Sold price : £130000
Would you recommend ? : Yes
Postcode : CH2
Claire was a lovely agent to deal with, relaxed viewing, not being rushed, happy to try and answer any queries. After sales calls could be a bit irritating, (company's that get details from yourselves to sell me things). But reeds rains controlled services were... Read Full Review
Buyer
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Last updated at 3/17/2023, 10:55:09 AM by allAgents