The UK's Largest Customer Review Website for the Property Industry
Ramsey Moore
4.8/5, 211 Reviews
97% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
We have fully referenced tenants waiting to move into available properties.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 97% | £24,000 | £425,000 |
| Lettings | 100% | 97% | £800 | £1,600 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 5 | 0 | 8 | 0 | 126 | 1 | 58 | 3 | 7 | 3 |
Address
Ramsey Moore
294 Heathway, Dagenham, Essex
RM10 8LU
020 8536 6600
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 10:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Images and Videos
Would highly recommend the ...
Share On :
5 Star Review
By : 'Sarah'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £319000
Would you recommend ? : Yes
Postcode : RM9
11 Sept 2019
People found this helpful0
Would highly recommend the service provided by Mark and the crew. They all played a huge part in making what can often be a very stressful time easier for us. We were kept informed durng every process of the sale and they were also able to provide us with contacts including solicitors and ... Read Full Review
Comments (0)Was this helpful?:
Very disappointed with this ...
Share On :
1 Star Review
By : 'Rose'
Branch : Dagenham, 294 Heathway
Services : Sales( Prospective Vendor/Buyer )
Sold price : £355000
Would you recommend ? : No
Postcode : RM10
4 Sept 2019
People found this helpful0
Very disappointed with this Estate Agency, underestimated our property by £30,000. Luckily we went with (* another agent) and gained ... Read Full Review
Comments (0)Was this helpful?:
Very ...
Share On :
5 Star Review
By : 'Doreen'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM7
14 Feb 2019
People found this helpful0
Derek has alway been helpful each time we have spoken and has always dealt with us in a positive and cheery manner I would definitely recommend him to my friends and ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Polite, efficient and highly ...
Share On :
5 Star Review
By : 'Rose'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E6
7 Jan 2019
People found this helpful0
I am a first time buyer with my partner so was very nervous and unsure from the get go. I found ramsey moore staff so understanding and highly experienced in their field they really put oyr minds at rest. They always made me feel like I can ask whatever, whenever and most importantly helped me find ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I dealt with a few sales reps ...
Share On :
5 Star Review
By : 'Lesley'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM8
20 Dec 2018
People found this helpful0
Having our neighbour selling their house with Ramsey Moore we also decided to sell with this estate agent. My husband and I are very happy with the way the team dealt with our house, our main contact was Tony who couldn't do enough for us but at the same time that goes for the rest of the ... Read Full Review
Comments on Agent Fees
Very competative
Comments (0)Was this helpful?:
Horrible ...
Share On :
1 Star Review
By : 'A'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : RM9,
14 Dec 2018
People found this helpful0
Felt hassled and wrong information was given to us many times. Such as the house is empty, when it wasn't Or we need to hurry up as current owners want to leave as soon as. Your letter isn't here when in fact it was here House had a lot of faults and only found that out once we ... Read Full Review
Comments on Agent Fees
N/a
Comments (1)Was this helpful?:
By : Michelle
18 Dec 2018Hi A" We are sorry to hear of your disappointment in respect to defects relating to your recent property purchase. In order for us to respond to the individual comments highlighted we would...
Buying our first ...
Share On :
5 Star Review
By : 'Habiba'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM9
20 Aug 2018
People found this helpful0
If it wasn't for Tyler than today we would not be home owner's. Thanking you for coming out so last minute on a Saturday to show us the property. Throughout the process both Tyler and Mark were there to help us. We used inhouse mortgage advisor and solicitor which made it super easy. Mark ... Read Full Review
Comments on Agent Fees
We didn't have to pay the agent any fee. Only fee we paid was to the mortgage advisor and the solicitor.
Comments (1)Was this helpful?:
By : Michelle
22 Aug 2018Hi Habiba and Muhammad, Thank you for leaving such a lovely review, we wish you both all the happiness a new homes brings. Many thanks once again. Kindest regards Ramsey Moore Sales...
Sold! ...
Share On :
5 Star Review
By : 'Sam'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : RM8
17 Aug 2018
People found this helpful0
Mark came to value our house. Property was listed, open house arranged and sold all within 10 days. Completed all stress free. We have even recommended our neighbours to Ramsey Moore who have now listed their property with them too. Other properties in our road have been listed with other ... Read Full Review
Comments on Agent Fees
Fees very reasonable.
Comments (1)Was this helpful?:
By : Michelle
20 Aug 2018Good Morning to you both, Thank you for leaving a lovely review, we wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Simply the ...
Share On :
5 Star Review
By : 'Carol'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : RM
3 Aug 2018
People found this helpful0
SIMPLY THE BEST. Under very stressful circumstances, my father had just passed away. I called Ramsey Moore for a value for probate. When Mark Harris arrived I knew I had chosen the best estate agent. All the discussions were handled with care and sympathy. Mark answered all my questions as I do ... Read Full Review
Comments (1)Was this helpful?:
By : Michelle
6 Aug 2018Hi Carol, Thank you for leaving a lovely review, we wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Great to have them "in ...
Share On :
5 Star Review
By : 'Paul'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £283000
Would you recommend ? : Yes
Postcode : RM8
1 Aug 2018
People found this helpful0
We had a meeting with Tony to show him the house and from day 1 he was positive, knowledgeable and very helpful. It was particularly good for us and we live in another country so the quick response to emails and having someone physically close to the property was great. Tony has a practical, ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Michelle
3 Aug 2018Hi Paul, Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
First Class ...
Share On :
5 Star Review
By : 'Marion'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM10
18 Jul 2018
People found this helpful0
I have used Ramsey Moore on 3 occasions now and can not fault their dedication and speedy response. Tony, Mark and Michelle are a pleasure to deal with and I would recommend their service to any prospective sellers or ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Michelle Salmon
31 Jul 2018Hi Marion, Thank you for leaving a lovely review, we wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Professionalism ...
Share On :
5 Star Review
By : 'Prisca'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM10
15 Jun 2018
People found this helpful0
Thank you to the team at Rampsey Moore for the successful completion of the sale of my property. It's been good doing business with you. Mark and Tony, I'm truly ... Read Full Review
Comments on Agent Fees
I appreciate doing business with people who act professionally and mean business.
Comments (1)Was this helpful?:
By : Michelle
21 Jun 2018Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Helpful and ...
Share On :
5 Star Review
By : 'Martin'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM8
10 May 2018
People found this helpful0
I have found Michelle to be very professional and courteous in her approach. She's been there every step of the process and have left a lasting good impression. Thank you for everything you and the team did for ... Read Full Review
Comments (1)Was this helpful?:
By : Michelle Salmon
11 May 2018Hi Martin, Thank you for a great review. May I take this opportunity to wish all the happiness a new home brings. Have a great weekend. Warm...
Sale of my ...
Share On :
5 Star Review
By : 'Franco'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £375
Would you recommend ? : Yes
Postcode : RM10
22 Apr 2018
People found this helpful0
Firstly a big thank you to Tony and Mark at Ramsey Moore Dagenham. Their support knowledge and determination was of the highest class. After my first buyer decided not to go ahead with the purchase of my house, and with the top part of my chain waiting for my sale. It was becoming more and more ... Read Full Review
Comments on Agent Fees
When I made my decision to use Ramsey Moore for the sale of my property. I was given a free valuation at my property, we discussed fees and I was very happy with the fixed fee i was quoted.
Comments (1)Was this helpful?:
By : Michelle
23 Apr 2018Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Very ...
Share On :
5 Star Review
By : 'Izabela'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : RM8
16 Apr 2018
People found this helpful0
Very friendly and professional team. Really pleased for the work they have done. Always happy to help, whenever I needed ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Michelle
17 Apr 2018Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Easy with ...
Share On :
5 Star Review
By : 'Eva'
Branch : Dagenham, 294 Heathway
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : RM8
15 Apr 2018
People found this helpful0
It was a very pleasant and quick process to rent a flat via Ramsey Moore in Dagenham. We found Emmie Richardson absolutely friendly and really professional property agent, who is very helpful, keen on her job and responds always immediately. The Ramsey Moore agency is highly ... Read Full Review
Comments on Agent Fees
Absolutely fair.
Comments (0)Was this helpful?:
Knowledge and ...
Share On :
5 Star Review
By : 'Mr'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM11
13 Apr 2018
People found this helpful0
Tony and Mark both demonstrated an in depth knowledge, and time served experience, of the housing market, which provided me with comfort. Their rates are comparable but I believe their service is exceptional,. During the sale they were extremely helpful providing access and advising/updating me ... Read Full Review
Comments on Agent Fees
Competitive with others in the market
Comments (1)Was this helpful?:
By : Michelle
17 Apr 2018Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
Excellent! Would highly ...
Share On :
5 Star Review
By : 'Kes'
Branch : Dagenham, 294 Heathway
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : RM9
12 Apr 2018
People found this helpful0
We would highly recommend Ramsey Moore. Emmie was very informative, reassuring and approachable. Excellent communication and Emmie definitely did her very best for ... Read Full Review
Comments (0)Was this helpful?:
Always prompt and ...
Share On :
5 Star Review
By : 'Monika'
Branch : Dagenham, 294 Heathway
Services : Letting( As a Tenant )
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : RM9
12 Apr 2018
People found this helpful0
Emmie is very professional and friendly, down to earth agent who helped a lot renting a new home for me and my son. Always with a ... Read Full Review
Comments on Agent Fees
Fees very fair and reasonable
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Irene'
Branch : Dagenham, 294 Heathway
Services : Sales( As a Vendor )
Sold price : £283500
Would you recommend ? : Yes
Postcode : RM10
10 Apr 2018
People found this helpful0
I highly recommend this estate agent. Their advice was sound and their attitude very positive. I mainly kept in touch by email and always had a timely reply. Well done Tony and ... Read Full Review
Comments on Agent Fees
I negotiated what I consider a fair fee for the work carried out
Comments (1)Was this helpful?:
By : Michelle
10 Apr 2018Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales...
1 - 20 of 211 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Ramsey Moore Complaints Procedure nformation for Customers As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly. Firstly - Talk to us We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues. Formal Complaint to Director Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. The Property Ombudsman After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 2/16/2016, 11:39:38 AM by allAgents
