The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 15 Reviews
60% Recommended
60% letting valuation accuracy
75% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 60% | 75.00% | £450 | £1,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 6 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
RA Flatt
28 Hewlett Road, Cheltenham, Gloucestershire
GL52 6AA
01242 250982
By : 'Rob'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Rent PCM : £580
Would you recommend ? : Yes
Postcode : GL52
R A Flatt is ran by the nicest people u could ever meet who are very helpful, understanding, patient and get everything done once it needs to be. Will recommend them to ... Read Full Review

By : 'Marcus'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : GL15
quick replies to emails and very helpful and positive feed ... Read Full Review


By : 'Daniel'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL51
Top agent, managed to secure the best price for my property with high demand for tenants. John the owner was helpful and guided me in how best to present the property and upgrades to ensure everything was in line with lettings legislation. Tinha and Rachel in the office was so helpful, ... Read Full Review


By : 'John'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL50
So helpful and extremely knowledgeable Rachel was a diamond and looked after me so ... Read Full Review
By : 'TG'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : GL50
Really helpful and proactive staff, dealt with any query and maintenance ... Read Full Review

By : 'Rachel'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : GL50
John and the team were incredibly helpful throughout the whole renting process. As a first time renter I was quite nervous but a lovely lady showed me around the property and answered all questions I had with great knowledge They also dealt with maintenance incredibly quickly, ensuring contractors ... Read Full Review
By : 'Sam'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : GL50
To be honest, this is a small but brilliant letting agency - the best I've dealt with in Gloucestershire by far (out of three that I've been with). They're fair, reasonable and attentive when needed. The first agency not to try to rip me off after the end of tenure. Thank ... Read Full Review
By : 'Angry'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : GL52
Avoid if you are a tenant. They speak to you as if you are a piece of dirt. They make the assumption that tenants aren’t to be believed. Office manager is the worst and needs training in customer ... Read Full Review

By : 'Anna'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : GL1
The worst agency I have ever gone through! They take your holding deposit, make you think everything is going well and that there will be no problems , and then last minute find a reason to not let the property to you and withhold your deposit. Me and my partner were really set on renting a ... Read Full Review

By : 'Mrs'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL2
RA Flatt have managed a property of ours for a few years now and due to the excellent service we’ve always received I recently spoke to them about managing a new property we've purchased. Everything has always been handled with care and the knowledge that these people have about ... Read Full Review

By : 'Lynda'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : GL51
Absolutely dreadful agents to be dealing with. Unpleasant customer service and very rigid thinking. These ppl are in the business of cashing in but providing very little of value for tenants. Seems they actually enjoy and get some sort of weird kick out of being an absolute nightmare to deal ... Read Full Review
By : 'Anon'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL52
We have rented flats for the past 3 years and never had any issue with a letting agent or landlord until using this company. From the day we signed on the dotted line RA Flatt were nothing but unhelpful. Missing inventory items were disputed and a battle to replace within two weeks of moving in. ... Read Full Review
This agents fees are fairly standard. However I strongly disagree with a £36 end of tenancy inspection fee. Every other estate agent I've dealt with this fee has not existed as it's been considered as part of the agents job!!


By : 'Anon'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL52
I have never been so disappointed in a service received by a letting agent. On and off for 10 years I have let properties and never have I encountered such unprofessional behaviour before. I would strongly advise anyone thinking of going with RA Flatt to think twice as once you are signed and ... Read Full Review
I have never been so disappointed in a service received by a letting agent. On and off for 10 years I have let properties and never have I encountered such unprofessional behaviour before. I would strongly advise anyone thinking of going with RA Flatt to think twice as once you are signed and become a tenant they want nothing to do with you or to help you. Some of the encounters we have had since letting a property for the last 3 years have been laughable. From being locked in our bedroom due to a fault with handles on the doors, we were told that they had no workmen who could come out to us until Monday baring in mind this was Saturday. Not quite sure if they thought we had a supply of food tucked away in the bedroom for the weekend. Once we moved out of the property employees of RA Flatt have been incredibly unhelpful and unbelievably challenging. They have made up a list of wear and tare items so that they can with hold our deposit due to the fact the deposit dispute service is a free of claim service which in my opinion they are miss using. We went above and beyond as tenants paying for professional cleaning throughout yet they still disputed this and treated our cleaners terribly. A word of advice research your letting agent prior to letting a property.
By : 'Hannah'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL
Quick, efficient, not as extortionate as most estate agents. Get the job done which is exactly what you want from an estate ... Read Full Review
By : Jasmine
14 Jun 2018And I must assume that you have been told to say this on here? I have not rented from them but the service is absolutely shocking! They are act there very unprofessionally and like none of the...

By : 'nsogorman'
Branch : Gloucester, 28 Hewlett Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Possibly the worst estate agent I have ever been with. I would not recommend anyone to use them and I would advise everyone to avoid them, especially if they do not want to be ripped off. We ended up getting ripped off. The landlord unfortunately changed half way through our tenancy so we had no ... Read Full Review
By : LW
1 Jul 2014Dear Nicole, I am sorry to find out you feel this way when your last email to us following the Final Inspection was so positive and in which you thanked us for the help we offered you during and...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents