i have been a tenant with prospect estate agency for 2 years and i could not have asked for better service, Chloe has made it very easy, as we all know moving is stressful. Every problem and question i have had has been answered quickly and the service has been outstanding. I would highly... Read Full Review

Hassan was very helpful and immediate in his communication throughout the purchase process. He was very patient and provided lots of property choices that met my requirements. Additionally, he communicated with the vendor and helped secure the deal. He was a pleasure to work with and I highly... Read Full Review

Hello guys I am writing this review with lots of pleasure and with many thanks to all the team at Prospect estate agents in Reading, but specially to Elizabeth, this happens to be the best tenancy I had here in the UK and all due to the excellent work of Elizabeth, I've been through and unfortunate ... Read Full Review

Both Hassan and Dan have been very helpful and made the whole process easy so... Read Full Review

Dan & Adele have both done a fantastic job throughout the purchasing process. They are both highly competent, answering all our questions and queries and replying promptly to any concerns. It has been a very easy transaction with their helpful support and I look forward to using them again in... Read Full Review

We have been using prospects for the last three years to let our rented house in Winnersh. A lot of that time our Property Manager has been Gemma Worrall. Gemma is very pro active in sorting out any small problems and maintenance issues and excellent in keeping us informed about progress and when... Read Full Review

Hi Laney Just a thank you for the swift return of my remaining deposit. It has been a pleasure dealing with you over the past couple of years and though I will not miss the rental market, I will certainly miss your lovely voice at the other end of the phone! All the... Read Full Review

Hassan was excellent in identifying and clarifying my needs, and introducing me to properties within that. He was then helpful in communicating between me and the vendor, and also straightening out some communication problems between the... Read Full Review

Dealing with Duncan to begin with was very difficult, he was very hard to contact and took months to sort anything out. At the point of renewal we got given a new property manager, Amber, she has been really easy to talk to and got everything sorted out. Amber had a lot of extra work to do on this... Read Full Review

I've been using Prospect for over two years now and am overall very pleased with the service they provide. Gemma is always friendly and helpful. On the few occasions when something needs sorting out she always gets straight onto it and keeps me informed with... Read Full Review

Having previously had a pretty awful experience with prospect and our old property manager Duncan(needs to empty his voicemail), I was very surprised by how quick and simple our new property manager Amber made it for us! I know our situation was very complicated compared to a standard... Read Full Review

I am a new tenant at a property managed by Prospects in Reading. My overall experience of Prospects has been absolutely horrendous. The admin fee I have been charged is over £750. For this money, I have had the most awful service and experienced the most atrocious mistakes by many of the... Read Full Review

Amber Forrester at Prospect (Reading) has been extremely helpful in trying to resolve the issue of getting the replacement cooker. She has been keeping me updated on the progress throughout. The engineer visited last week and the replacement cooker should be installed within the next couple of... Read Full Review

From the start I had they had a positive impact. I spoke to Hassan who referred me to Harrison who valued my property he was precise and we achieved what was recommended. The team worked around my tennant for viewings with great consideration. I got regular feedback. In the end after 2 weeks... Read Full Review

Amber has just started looking after my property and I have found her extremely proactive and responsive. Amber responds to her emails in a timely and professional manner, I am very pleased she has taken over my property... Read Full Review

Elizabeth has been absolutely wonderful when it comes to managing the property, at check ins, check out and during the tenancy. I could ask for no more - she is always keeping the transition from old tenant to new seamless. Matteo on the lettings side has been fantastic at finding the right type ... Read Full Review

Jordan was helped me in my rent search, and he explained everything i am satisfied with his service and good... Read Full Review

Elizabeth Savery was an absolute pleasure to deal with; she managed the whole process seamlessly and with high quality of service. Any issues with the flat were always responded to on the day and she was a great facilitator in terms of communicating with the landlord. Elizabeth not only supported... Read Full Review

I wish to thank Victoria Cave for her invaluable support until the letting process has been successfully completed. Her effective , professional attitude and especially friendly approach helped me as a first time landlord accomplish my responsibilities towards the tenant. For that I am gratefully... Read Full Review

Good communication throughout the sale process, we were kept up to date with regular contact whether the information being given was good or bad... Read Full Review