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Potter House Lettings

2.5/5, 8 Reviews
38% Recommended

0% letting valuation accuracy

99% letting fee satisfaction

Contact Us
We are a local, family run independent firm specialising in Residential Lettings. We pride ourselves in offering a personal and friendly service to both landlords and tenants, whilst at the same time maintaining a high standard of competence and professionalism.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%99.00%£400£495
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Address

Potter House Lettings
47 Watlands View PorthillNewcastle-under-Lyme, Staffordshire
ST5 8AB
01782 637213

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

No Property Found

No Property Found
Didn't have much difficulties ...

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1 Star Review

By : 'DO'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : ST6

1 Oct 2014
People found this helpful3

Didn't have much difficulties with the agents throughout the tenancy. However, as we put in our notice to leave, their attitude changed radically and their petty games began. An inspection was completed whilst we were present, to which the young lady said that there was no issues and everything ... Read Full Review


What agent could do to change your mind?

Nothing.

Comments (0)Was this helpful?:
We rented property through ...

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5 Star Review

By : 'Jess'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST6

13 May 2014
People found this helpful0

We rented property through Potterhouse Lettings on 2 different properties! We found them to be very professional and willing to help. They have dedicated and professional staff and we would recommend this agent to any potential tenants! Great job guys keep up the good ... Read Full Review

Comments (0)Was this helpful?:
...

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5 Star Review

By : 'Emma'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST5

20 Nov 2013
People found this helpful0
Comments (0)Was this helpful?:
WHAT A JOKE!!!! what more can ...

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1 Star Review

By : 'Jake'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : ST6

18 Nov 2013
People found this helpful2

WHAT A JOKE!!!! what more can i say why this letting agent is still going is beyond me?? staff are useless, they are happy to take your money but don't fix ... Read Full Review

Comments (0)Was this helpful?:
Don't bother with theses ...

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1 Star Review

By : 'mikeb'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST3

2 Oct 2013
People found this helpful2

Don't bother with theses idiots. When we viewed the property I mentioned about the damp in the house which the young lad showing us around assured us there was none but after afew months the damp was everywhere he totally lied to us oh and he didn't mention the house was infested with rats total ... Read Full Review


What agent could do to change your mind?

They could of told us about the terrible damp which they knew about and the infestation of rats which they knew about because the builder told us they have had damp issues as he was the one who dealt with the issue a year before we moved in and there was paper work we found about the rat infestation dating before we moved in.

Comments (1)Was this helpful?:

By : Julie Amison

20 Nov 2013

Information for Customers- Complaints Procedure Making a Complaint – Residential Lettings Potterhouse Lettings is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the...


Potterhouse lettings have ...

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5 Star Review

By : 'Mr'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST5

12 Apr 2013
People found this helpful0

Potterhouse lettings have always given me an excellent service when managing my property portfolio , they have a friendly , knowledgable team who are always happy to help . I can recommend potterhouse lettings to any landlord looking for a good service ... Read Full Review

Comments (0)Was this helpful?:
What an absolutely awful ...

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1 Star Review

By : 'Michael'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Tenant )
Would you recommend ? : No

2 Nov 2012
People found this helpful3

What an absolutely awful letting agency. My husband is asthmatic and we got a case of damp in the bedroom. It took them a YEAR to get it sorted out. Our freezer broke and they admitted they knew it was faulty before we moved in and then after SIX WEEKS of nagging they replaced it with... a fridge. ... Read Full Review


What agent could do to change your mind?

Potterhouse could not do anything to keep us from not using them again. They are unprincipled, unscrupulous and unprofessional. Its amazing they are still in business.

Comments (1)Was this helpful?:

By : Julie Amison

28 Oct 2013

Information for Customers- Complaints Procedure Making a Complaint – Residential Lettings Potterhouse Lettings is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the...


Do NOT bother with this so ...

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1 Star Review

By : 'janejane'
Branch : Newcastle-under-lyme, 47 Watlands View Porthill
Services : Letting( As a Tenant )
Would you recommend ? : No

14 Aug 2012
People found this helpful3

Do NOT bother with this so called lettings, unfriendly, unprofessional, unqualified staff, if anything is wrong with the property don't expect it to be fix gald we got out of potterhouse lettings. please take this as a ... Read Full Review


What agent could do to change your mind?

Would never ever use this agent again!!!!!

Comments (1)Was this helpful?:

By : Julie Amison

28 Oct 2013

Information for Customers- Complaints Procedure Making a Complaint – Residential Lettings Potterhouse Lettings is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Potter House Lettings

Regional Awards Won by Potter House Lettings

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