I really thought you did a stirling job from when i viewed the property to when I moved in, it was very speedy. The property is really good so... Read Full Review

I chose Robert Oulsnams as this was my first letting experience and from the moment they came to appraise my property the service has been second to none and the staff always friendly. I was also attracted by the low admin fees they charge tenants as I do not believe in ripping off my tenants... Read Full Review

The service provided is second to none. Important changes in legislation and safety requirements are issued whenever there is a requirement. We have never had to worry about selecting a new tenant, this is all completed by the agents and they carry out a rigorous process to make sure that the... Read Full Review

I dealt with the Barnt Green office last year in securing my first rental property after selling my own house. Everyone that I dealt with was friendly, helpful and informative. They made what could have been a stressful process, a lot... Read Full Review

Laura has been absolutely fantastic. When looking for a reliable letting agent in the Birmingham area and contacting several, Laura was the only one to respond. She has been guided us and provided us right from the start in determining the right places to invest in buy to lets and helping us find... Read Full Review

all staff always helpful and friendly. rapid advertisement for tenancy and complete inventory, I have been using the same agency for over 10... Read Full Review

They have been quick in arranging prospective tenants, and also gave good advice in both letting valuation and the process of tenant selection. They liaised with the selected tenant on credit check and referencing, to signing tenancy and moving in date, to the setting up of direct debits for rent... Read Full Review

I had the misfortune of picking Oulsnams to fully manage my property. They told me if they fully managed it they would deal with everything and I wouldn't have the stress of managing a property. The only thing they managed to do was take their fee! They are supposed to swap all the bills for me... Read Full Review

I recently rented a property that is managed by Robert Oulsnam. A guy called Declan is the agent that deals with my actual property. To say that this guy is useless would be quite complimentary towards him. He genuinely hasn't got a brain cell floating around in his ugly head, his snobby attitude... Read Full Review

AVOID THIS COMPANY AT ALL COSTS. They are quick to take your money, but there customer support is shocking. They never get back to you and have no idea what to do when a problem arises. Would never recommend to... Read Full Review

I have had to relocate to a new city due to accepting a new job, I didn't have time to purchase a property so have decided to rent a property while I search for one to buy. Which I explained to them when I first inquired about renting a property. I honestly don't know how some organisations... Read Full Review

My experience with Oulsnam have been widely mixed. Having lived in my property now for roughly two weeks, there have been various problems that I have been finding, such as a problem with the shower and the lack of an oven! After being promised many times I would receive a callback regarding my... Read Full Review

Where do I start, I accepted a contract with Robert Oulsnam 2 years ago, and the first tenant was ok until there was a problem to be sorted in the property, and they sent someone who did a shabby job, which I found out about when my insurance went in to do another piece of work. I contacted them to ... Read Full Review

Haha, Bonny's quite obviously a plant as this company is impersonal and inept. After reporting damp in my daughter's room behind her headboard and bare lighting electrics in 3 rooms they told me that 2 different contractors (electrical & maintenance) would contact me within 2 days. We moved ... Read Full Review

DO NOT RENT YOUR PROPERTY THROUGH THESE AGENTS. I am shocked to think that today we can pay for a service and receive nothing in return. As a landlord you expect a level of professionalism when they are managing your investment, and in some cases peoples retirement funds too. Oulsnams are... Read Full Review

Excessive charges and deceitful agents. Sides with landlord regardless of serious health & safety issues. Have contacted several newspapers who are interested in exposing the truth about genuine tenant experiences with this agent. Absolutely disgraceful, very bad and costly... Read Full Review