By : 'Outraged' Services : Letting( As a Owner ) Rent PCM : £2 Would you recommend ? : No Postcode : SE10
17 Apr 2015
People found this helpful2
I have read the numerous comments found relating to Oliver Bond and have to say that unfortunately can Identify with every negative comment. Constantly fobbed off with excuses, calls not returned, passing the book, rent not paid, money always owing. As a tenant or landlord please use another... Read Full Review
Services : Letting( As a Owner )Date: 16th Apr 2015
I have read the numerous comments found relating to Oliver Bond and have to say that unfortunately can Identify with every negative comment. Constantly fobbed off with excuses, calls not returned, passing the book, rent not paid, money always owing. As a tenant or landlord please use another agent in the Greenwich area.
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The staff member that dealt ...
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1 Star Review
By : 'Nick' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SE10
8 Apr 2014
People found this helpful1
The staff member that dealt with me didn't go as far as introducing herself; she barely looked at me in fact.
With the consideration that an estate agent is a customer facing representative about to be paid far too much for too little work, she was honestly the rudest and most contemptuous... Read Full Review
The staff member that dealt with me didn't go as far as introducing herself; she barely looked at me in fact.
With the consideration that an estate agent is a customer facing representative about to be paid far too much for too little work, she was honestly the rudest and most contemptuous person I have had the displeasure of encountering.
Avoid and head to one of the many other estate agents in Greenwich - if they can not even raise a smile or a pleasantry then I can not believe they are worth their salt during any other, more important part of the property buying process.
If you think I'm wrong, take a minute to read the many other reviews on the internet.
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Overall: Terrible ...
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1 Star Review
By : 'Very' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SE10
28 Oct 2013
People found this helpful1
Overall: Terrible experience.
I rented a flat through Oliver Bond, and overall my impression is that they are incompetent, and I would strongly advise people to avoid if possible. Our deposit has been impossible to get back after months of moving out, despite the landlord having no issues. ... Read Full Review
Services : Letting( As a Tenant )Date: 28th Oct 2013
Overall: Terrible experience.
I rented a flat through Oliver Bond, and overall my impression is that they are incompetent, and I would strongly advise people to avoid if possible. Our deposit has been impossible to get back after months of moving out, despite the landlord having no issues. Having them return phone calls or emails is also incredibly difficult. There have been several other issues which I have never experienced with any other lettings agent. This all came as bit of a shock, because superficially Oliver Bond comes across as well presented...but actually very disorganized, and frankly unprofessional.
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I created an account on this ...
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1 Star Review
By : 'Atticus' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SE8
20 Sept 2013
People found this helpful4
I created an account on this website just to let everyone know how bad this company is. After my experience, I am convinced that Christopher Bond is a cheat, and he is dishonest and unreliable. The man should be put into jail.
I was looking to buy a property last year in the Greenwich area, and ... Read Full Review
I created an account on this website just to let everyone know how bad this company is. After my experience, I am convinced that Christopher Bond is a cheat, and he is dishonest and unreliable. The man should be put into jail.
I was looking to buy a property last year in the Greenwich area, and Chris and his colleague Lisa Fairhurst showed us a few properties. We liked one of them, and enquired about the vendor's situation. We were told that the vendor would only agree to an offer at the asking price. So we made an offer. I had read their bad reviews on here, so I was wary, but we loved the flat, and since we were buying, we thought they could not cause us much harm.
We were wrong, because from there on the lies started. They sent an email to the vendor (who was based overseas) with our offer, and cc-ed me in. However after a day, they told us that the offer had been rejected by the vendor. Puzzled by the vendor's behaviour, I guessed something was wrong, so I replied all to the email with some trivial point and I got a mail delivery failure- they had made up the vendor's email address!
When I confronted Chris, he said they had spoken to the vendor by phone, had misspelt the email address, and gave a long explanation why the vendor had changed their mind, and asked us to increase our offer. According to him, the vendor had got a potential corporate tenancy so was not desperate to sell. I got suspicious that maybe they weren't communicating with the vendor at all, and declined.
A month later, the same property came onto the market with another agent. I narrated my experience with Oliver Bond & asked if it was true. The agent spoke to the vendor, who told them that Oliver Bond had never communicated my offer to them, and that there was no truth in the corporate tenancy claim. The vendor was really unhappy with Oliver Bond,because they had kept the property on the market for 12 months without any offer, and after getting frustrated, the vendor had decided to go with another agent. We completed the purchase smoothly, and I was very relieved I did not have to deal with Chris Bond again.
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Please do not use this ...
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1 Star Review
By : 'Mr' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SE8
22 Mar 2013
People found this helpful2
Please do not use this company.. If you are still a tenant using this agency I **strongly** suggest you check that your deposit is protected - which it probably wont be. You are then legally able to reclaim your deposit with up to 3 x in compensation NOW rather than waiting when your tenancy is... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Mar 2013
Please do not use this company.. If you are still a tenant using this agency I **strongly** suggest you check that your deposit is protected - which it probably wont be. You are then legally able to reclaim your deposit with up to 3 x in compensation NOW rather than waiting when your tenancy is over as you have less rights. I strongly recommend you take this action as you are very unlikely to get your deposit back otherwise.
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Horrific experience. ...
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1 Star Review
By : 'AvoidOB' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SE12
19 Mar 2013
People found this helpful2
Horrific experience. Absolutely horrific. I would advise you strongly to stay away from these guys. It's all okay when you're handing over your money, but when it comes to the end of your contract that's when the fun and games begin. No one came to meet us for our check out, the checking out... Read Full Review
Services : Letting( As a Tenant )Date: 19th Mar 2013
Horrific experience. Absolutely horrific. I would advise you strongly to stay away from these guys. It's all okay when you're handing over your money, but when it comes to the end of your contract that's when the fun and games begin. No one came to meet us for our check out, the checking out inventory never took place, now we're having to take legal action simply to get back our deposit. We have done nothing but be reasonable and when you speak to Christopher on the phone it is SO easy to believe what he is saying because he sounds like a gentleman. My advice, only deal with them via letters sent recorded delivery.
If you're looking to rent - don't. If you're already signed - don't hesitate in taking legal action to get back your deposit.
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I cannot suggest in strong ...
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1 Star Review
By : 'Stroller' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : SE10
21 Feb 2013
People found this helpful1
I cannot suggest in strong enough terms to landlords and tenants that you stay away from this agent. They were dishonest to both me and the tenants and would demanded a huge amount of money until the parent of one of the tenants (a legal exec) stepped in and warned them there would be legal action. ... Read Full Review
Services : Letting( As a Owner )Date: 21st Feb 2013
I cannot suggest in strong enough terms to landlords and tenants that you stay away from this agent. They were dishonest to both me and the tenants and would demanded a huge amount of money until the parent of one of the tenants (a legal exec) stepped in and warned them there would be legal action. I lost thousands of pounds through dealing with them
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We rented a house from Oliver ...
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1 Star Review
By : 'lindsey' Services : Letting( As a Tenant ) Would you recommend ? : No
12 Nov 2012
People found this helpful2
We rented a house from Oliver Bond for over 2 years, They put up the rent by £200 at the end of the contract as the Olympics where on at the time. We left in June and are still waiting on them to resolve our issues with the deposit we paid them, having to take it up with solicitors. as they do not ... Read Full Review
Services : Letting( As a Tenant )Date: 12th Nov 2012
We rented a house from Oliver Bond for over 2 years, They put up the rent by £200 at the end of the contract as the Olympics where on at the time. We left in June and are still waiting on them to resolve our issues with the deposit we paid them, having to take it up with solicitors. as they do not reply to emails, are rude and extremely unprofessional.
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They have lots of hidden fees ...
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1 Star Review
By : 'PeterC' Services : Letting( As a Tenant ) Would you recommend ? : No
7 Oct 2012
People found this helpful3
They have lots of hidden fees and lies. They were trying to force the tenant to pay several taxes which are landlord's responsibility. They are rude and do not reply to emails. They are very unprofessional. I wish I knew about this site before having to deal with them. Overall it was a very... Read Full Review
Services : Letting( As a Tenant )Date: 7th Oct 2012
They have lots of hidden fees and lies. They were trying to force the tenant to pay several taxes which are landlord's responsibility. They are rude and do not reply to emails. They are very unprofessional. I wish I knew about this site before having to deal with them. Overall it was a very unpleasant experience which will make me pay more attention in the future. I strongly advise you to avoid this agency.
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We rented a flat and didn't ...
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4 Star Review
By : 'julia' Services : Letting( As a Tenant ) Would you recommend ? : Yes
13 Jul 2012
People found this helpful0
We rented a flat and didn't have any problems with them, they worked very hard to find us what we were looking for, most was out of our price range but we found something half decent eventually they seemed to work extra hard to find us what we wanted, moved in now i don't see what the issue is with ... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jul 2012
We rented a flat and didn't have any problems with them, they worked very hard to find us what we were looking for, most was out of our price range but we found something half decent eventually they seemed to work extra hard to find us what we wanted, moved in now i don't see what the issue is with this company
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As a landllord I had to ...
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1 Star Review
By : 'Landlord' Services : Letting( As a Owner ) Would you recommend ? : No
11 Jun 2012
People found this helpful4
As a landllord I had to constantly chase OB for rent due to me, even when 6 months was paid up front it took 2 months to get that money from them.
EPC certificate was paid for and never carried out and previous tenants have not received deposits.
The owner is a real charmer too, don't be... Read Full Review
Services : Letting( As a Owner )Date: 11th Jun 2012
As a landllord I had to constantly chase OB for rent due to me, even when 6 months was paid up front it took 2 months to get that money from them.
EPC certificate was paid for and never carried out and previous tenants have not received deposits.
The owner is a real charmer too, don't be fooled, they shouldn't be allowed to trade.
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Numerous problems with Oliver ...
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1 Star Review
By : 'CountIng' Services : Letting( As a Tenant ) Would you recommend ? : No
4 May 2012
People found this helpful3
Numerous problems with Oliver Bond: slow to respond, rude and full of excuses (a classic one is "the person dealing with your matter is on the other line"). When it was time to get them to release the deposit they took over 4 months and solicitors had to be involved. They needed constant... Read Full Review
What agent could do to change your mind?
They are DISHONEST and RUDE: real CROOKS! Need I say more?
Services : Letting( As a Tenant )Date: 4th May 2012
Numerous problems with Oliver Bond: slow to respond, rude and full of excuses (a classic one is "the person dealing with your matter is on the other line"). When it was time to get them to release the deposit they took over 4 months and solicitors had to be involved. They needed constant chasing and provided a very poor service. With hindsight I should never have used them: they are a complete waste of time. STAY AWAY!
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We bought a property in ...
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4 Star Review
By : 'Richard' Services : Letting( As a Owner ) Would you recommend ? : Yes
4 May 2012
People found this helpful1
We bought a property in Greenwich with the idea of it being a long term investment to rent out, we spoke to several agents to get an idea of what they charge and the services they provide, we found that Oliver Bond where on the ball with the local area and we have had no problems at all with them... Read Full Review
Services : Letting( As a Owner )Date: 4th May 2012
We bought a property in Greenwich with the idea of it being a long term investment to rent out, we spoke to several agents to get an idea of what they charge and the services they provide, we found that Oliver Bond where on the ball with the local area and we have had no problems at all with them everything has gone rather smoothly.
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It took me 6 months and £500 ...
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1 Star Review
By : 'MB' Services : Letting( As a Tenant ) Would you recommend ? : No
4 May 2012
People found this helpful3
It took me 6 months and £500 in legal fees to get my deposit back from Oliver Bond. This was despite having prepared and supplied all the paperwork in good time and given notice as required. Essentially, until I got lawyers involved, Oliver Bond kept reducing the amount they would release.... Read Full Review
What agent could do to change your mind?
They should have been honest and returned the deposit in a timely manner (14 days as per contract and not 6 months). They should have done it w/out me having to resort to lawyers.
Services : Letting( As a Tenant )Date: 4th May 2012
It took me 6 months and £500 in legal fees to get my deposit back from Oliver Bond. This was despite having prepared and supplied all the paperwork in good time and given notice as required. Essentially, until I got lawyers involved, Oliver Bond kept reducing the amount they would release. Allegedly they were unable to speak to my old landlord for about *2* months! Then they stated I had not given notice (that is because *I* was given notice)! Then they sent part of the moneys to a random bank account: twice! At the end of the day the old set of tricks. At the end of the day, had I not had the £500 for the lawyers, Oliver Bond would have walked away with £2500. So please, please, please: follow my advice and do not use them unless you want to use lawyers too!
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Amazed that they are still ...
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1 Star Review
By : 'oncebitten' Services : Letting( As a Tenant ) Would you recommend ? : Yes
9 Mar 2012
People found this helpful6
Amazed that they are still trading! They are an absolute disgrace and would put anyone off letting a property every again. We let a house from them in Greenwich, and they failed to register our deposit for about 6 weeks, and only did so after we issued a County Court judgement against them. When ... Read Full Review
Services : Letting( As a Tenant )Date: 9th Mar 2012
Amazed that they are still trading! They are an absolute disgrace and would put anyone off letting a property every again. We let a house from them in Greenwich, and they failed to register our deposit for about 6 weeks, and only did so after we issued a County Court judgement against them. When they did register it, they did so in their name with the landlord as the tenant! What was more worrying was that there were countless other judgements against them which were still outstanding. Usually its only the tenants who complain about letting agents in such numbers, so its a real testament to how bad they are that there are so many unhappy landlords also!
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Have used Oliver Bond once, ...
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1 Star Review
By : 'Vincent' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
14 Feb 2012
People found this helpful3
Have used Oliver Bond once, and will never touch them with a barge pole again.
They are rude, impatient, and full of lies. University failures who are obviously motivated by the talk of a sales (on target earnings) job.
Oliver Bond are clearly ruthless, as they don't give a damm about how you ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 14th Feb 2012
Have used Oliver Bond once, and will never touch them with a barge pole again.
They are rude, impatient, and full of lies. University failures who are obviously motivated by the talk of a sales (on target earnings) job.
Oliver Bond are clearly ruthless, as they don't give a damm about how you (the Landlord) is treated. With any vacancy being leached on by several property agents at a time.
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I'm sorry to hear about your recent experience with Oliver Bond. We are a local agent who have, arguably, the best marketing, service and knowledge in the local area. Why not have a look at us on...
I found Christopher Bond to ...
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1 Star Review
By : 'Angry' Services : Letting( As a Owner ) Would you recommend ? : No
11 Feb 2012
People found this helpful5
I found Christopher Bond to be extremely dishonest and had to start with legal threats in order to get paid. Be careful, he will tell you whatever you want to hear in order to get your business. Once you have instructed him, then say byebye to any customer service, all rents/ payments will be in... Read Full Review
Services : Letting( As a Owner )Date: 11th Feb 2012
I found Christopher Bond to be extremely dishonest and had to start with legal threats in order to get paid. Be careful, he will tell you whatever you want to hear in order to get your business. Once you have instructed him, then say byebye to any customer service, all rents/ payments will be in arrears, you will have to employ debt collecting agencies to chase him, so many lies coming from him, from over valued properties to deposits non refunded to tenants, deduction of fees without the landlord's permission. BE CAREFUL.
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I'm sorry to hear about your recent experience with Oliver Bond. We are a local agent who have, arguably, the best marketing, service and knowledge in the local area. Why not have a look at us on...
Let me start by saying that ...
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1 Star Review
By : 'Angry' Services : Letting( As a Owner ) Would you recommend ? : No
30 Jan 2012
People found this helpful2
Let me start by saying that they are the most useless and unprofessional company I have ever had to deal with. I have been chasing my rent for 3 months now and everytime I call I get fobbed off with another story and I get told that the accounts lady is not available.
I have spoken to the... Read Full Review
Services : Letting( As a Owner )Date: 30th Jan 2012
Let me start by saying that they are the most useless and unprofessional company I have ever had to deal with. I have been chasing my rent for 3 months now and everytime I call I get fobbed off with another story and I get told that the accounts lady is not available. I have spoken to the accounts lady (christine) only a handle full of times, she is so rude, and does not know how to deal with people, ignores emails and like the other review says she does not know her a** from her elbow. Still chasing my rent to this day and seem to be getting nowhere... I have now started seeking legal advise.
My advice to you is.... AVOID AT ALL COSTS!!!!!!! The worst experience as a LL and I regret ever putting my property on with them!!!!
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I'm sorry to hear about your recent experience with Oliver Bond. We are a local agent who have, arguably, the best marketing, service and knowledge in the local area. Why not have a look at us on...
Absolutely terrible service ...
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1 Star Review
By : 'CayGee' Services : Letting( As a Owner ) Would you recommend ? : No
11 Oct 2011
People found this helpful4
Absolutely terrible service for the past 3 years but once you are locked in and taken your money it is hard to get the money back!!. Useless accounting service, unresponsive and do not follow instructions on how to deal with tenants. Please do not deal with... Read Full Review
Services : Letting( As a Owner )Date: 10th Oct 2011
Absolutely terrible service for the past 3 years but once you are locked in and taken your money it is hard to get the money back!!. Useless accounting service, unresponsive and do not follow instructions on how to deal with tenants. Please do not deal with them.
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I think impossible to get your money back is probably more accurate. After 6 months following the legal process we have managed to get some of our tenants deposit transfered to the DPS, but they...
I have lived in Greenwich for ...
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5 Star Review
By : 'Paul' Services : Letting( As a Owner ) Would you recommend ? : Yes
9 Aug 2011
People found this helpful0
I have lived in Greenwich for 15 years and have never heard a bad word said against Oliver Bond. I have rented out a property through them for the last 5 years and have consistently received a high level of service. The tenants they have found have all been reliable and they are always willing to ... Read Full Review
Services : Letting( As a Owner )Date: 8th Aug 2011
I have lived in Greenwich for 15 years and have never heard a bad word said against Oliver Bond. I have rented out a property through them for the last 5 years and have consistently received a high level of service. The tenants they have found have all been reliable and they are always willing to give advice where needed. I intend to continue using their services.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.